Reviews
very happy with my experience with Karlyon.
very happy with my experience with Karlyon. he took great care of me and my family during our purchase of a f150.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience dealing with Brandon in regards to my
Great experience dealing with Brandon in regards to my new 2025 Escape lease! I was referred to him by my friend and now I will be a forever customer to him. Thank you so much for all your help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was referred to Brandon by a friend of mine and leased
I was referred to Brandon by a friend of mine and leased a Bronco Sport and I was very impressed with the service I received. I drove over 45 minutes to meet with him and he not only gave me a great deal, but listened to my wants and needs and ensured I was completely satisfied throughout the entire purchase process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awful to even try and deal with.
Awful to even try and deal with. Would never give these people another opportunity. Stay away
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Nick was great!
Nick was great! He answered all of our questions and provided excellent communication. Would definitely recommend him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Beth, thank you for recommending Nick and the team at Suburban Ford of Sterling Heights! We look forward to seeing you next time.
Nick was so helpful getting both me and my dad taken care
Nick was so helpful getting both me and my dad taken care of. My dad came in and he ended helping both of us get into our new Fords. Definetly went above and beyound.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's awesome to hear Nick went above and beyond to help both you and your dad at Suburban Ford of Sterling Heights! Congrats on the new Fords! Safe travels!
Nick did a great job start to finish - found the exact
Nick did a great job start to finish - found the exact vehicle we were looking for at another dealership and was able to get it in a couple days. Thank you and we will be back for our next vehicle…
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Feedback like this makes our day! We're so happy Nick could help in finding exactly what you needed. We appreciate the opportunity, and we look forward to welcoming you back to Suburban Ford of Sterling Heights down the road.
Joe has helped me in purchasing 2 vehicles and a friends
Joe has helped me in purchasing 2 vehicles and a friends as well. Super easy to work with, very responsive. Will be back again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Colton! It's fantastic to hear you've had a smooth experience with Joe at Suburban Ford of Sterling Heights. We truly value your loyalty and can't wait to assist you and your friends in the future! Safe travels!
Thank you Nick for helping us with our first lease!
Thank you Nick for helping us with our first lease! We are very excited to enjoy our new SVU and can’t thank you enough for how easy and fast you made it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Kaitlynn, we're glad Nick made your first leasing experience smooth and efficient! Enjoy your new SUV, and we hope to work with you again in the future. Thank you for choosing Suburban Ford of Sterling Heights! Safe travels!
I looked at cars everyday for almost two weeks straight
I looked at cars everyday for almost two weeks straight before contacting suburban ford. Until I spoke to Joe Cilluffo, everyone everywhere else felt very dishonest and rushed. He was extremely high energy getting things done but also calm and collective not pushy. He worked hard to help get me and my three small children into a great vehicle even on his off days. Everyone was super professional and polite. Unrelated but coffee machine was top-tier too.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Emily, thank you for sharing your experience with Joe and our team! We truly value your business and we're glad you enjoyed the coffee too! Safe travels!