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Suburban Chrysler Dodge Jeep RAM of Troy

(2,101 reviews)
Visit Suburban Chrysler Dodge Jeep RAM of Troy
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (844) 338-8863 (844) 338-8863
Used (844) 338-8912 (844) 338-8912
Service (844) 338-9219 (844) 338-9219

Reviews

(2,101 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chrysler Dodge Jeep RAM of Troy from DealerRater.

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Man! What can I say?! Anthony was a pleasure to do...

Man! What can I say?! Anthony was a pleasure to do business with. I had less than average credit but he still managed to get me in a great vehicle. Not to mention I was only at the dealership for an hour. Thanks again!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
4 people out of 4 found this review helpful.

Anthony has sold me 2 cars. He has provided great...

Anthony has sold me 2 cars. He has provided great service and was very easy to work with. He was friendly and professional. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

Car Already Sold When Arrived

I requested to see a vehicle and was told it was still available. When I arrived at the dealership the vehicle was already sold 2 days prior. It would have been nice to know before driving all the way there for nothing.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
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Glenn is the very best! Super laid back & works fast and...

Glenn is the very best! Super laid back & works fast and efficient. glenn is very knowledgeable reasonable and honest. Glenn goes above and beyond to get you the best deal possible. Glenn will do his very best for you. I highly suggest Glenn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Meglapasky, thank you for your kind words and this wonderful review!

Justin has always been very patient and helpful. Ever...

Justin has always been very patient and helpful. Ever since I first bought my car, I have recommended family and friends to go with him. There’s no other dealer as Justin! He lets you feel like you’re at home. Thank you Justin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Antonio was phenomenal to work with. I told him what I...

Antonio was phenomenal to work with. I told him what I was looking for and the price range I need to stay in. He helped pick out the perfect vehicle for my every day life and kept me in budget. I couldn't have asked for a more pleasant or easier experience. I will highly recommend Antonio to all of my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Troy

Antonio is the bomb diggity bomb. He is an amazing...

Antonio is the bomb diggity bomb. He is an amazing salesman that walks you through EVERY step of the purchase. I would definitely refer all family and friends to him, which I have!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Justin was so awesome and diligent. He had the whole deal...

Justin was so awesome and diligent. He had the whole deal done in no time. I will definitely be back just to deal with him..I was nervous and afraid it wouldn't go through but he made it happen for me and I am so grateful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks again for taking the time to leave us this information about your recent visit. Take care!

Fantastic. Everyone is so friendly and treat you like you...

Fantastic. Everyone is so friendly and treat you like you matter. All my cars are from suburban, and I was even able to recently get my mother into a suburban used car too. Financing a used car has always been a pretty lengthy process and each time I've worked with Justin (for financing my cars and my mother's) he's been nothing but patient and knowledgeable and helpful. We've never felt rushed or judged and he really does what he can to help and make sure you understand. I don't think I'd shop anywhere else for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Great service and even better person. Highly recommended...

Great service and even better person. Highly recommended for all types of car sales and car leases. Antonio will get you in and out with satisfaction guaranteed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Noahchimp1, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Troy!