Reviews
Caselle was exceptional at getting the work done.
Caselle was exceptional at getting the work done. I highly recommend Caselle if you are looking for an honest transparent sales person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Caselle and sharing your positive experience with us at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We're delighted to hear that the service was exceptional. We appreciate your support!
Much pleased with how this young man Rafael Miller has
Much pleased with how this young man Rafael Miller has treated me and my wife like family. We have acquired about 10 vehicles so far and never disappointed….he is very good at what he does.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Rafael and the team at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! We're delighted to hear that you've consistently had a great experience with us. Enjoy all your vehicles!
Kory Johnson was great to work with.
Kory Johnson was great to work with. He was responsive and fair in the deal I received for my new Wrangler! I love it! It was delivered to me over 200+ miles from the dealership as well! 10/10 !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Michael, we're delighted to hear that Kory provided such excellent service and made your experience with Suburban Chrysler Dodge Jeep Ram of Farmington Hills a memorable one. Enjoy every mile in your new Wrangler!
Unfortunately, my experience has completed changed as I've never received the proper paperwork 2.5 months later to get my license plates. I've since posted a new review as I'd no longer recommend this dealership.
Caselle was very nice here and worked really good and
Caselle was very nice here and worked really good and very respectful and does the best him and his other employee and they will get you together and go them and tell them I referred you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Saundra, we're delighted to hear that Caselle and the team at Suburban Chrysler Dodge Jeep Ram of Farmington Hills provided you with such a positive experience. Thank you for recommending us!
Out of all my 37 years of living in every car experience,
Out of all my 37 years of living in every car experience, this was the best one you get treated with respect they pay for my ride from home and back to the dealership made me feel at home like I was part of the family. The process was seamless, fast efficient Not a long way time at all. I also want to tag Raphael he went above and beyond as well, really happy about this experience you guys should definitely definitely buy a car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing such a glowing review! We're delighted to hear that Raphael and the team at Suburban Chrysler Dodge Jeep Ram of Farmington Hills made your experience feel like family. We appreciate your recommendation and look forward to welcoming you back in the future!
very helpful with leasing a vehicle giving us the best
very helpful with leasing a vehicle giving us the best price and a few rebates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new lease and thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills for your car-buying needs!
I sold vehicles for 8 years, so I know the business, how
I sold vehicles for 8 years, so I know the business, how it works and have reasonable but high expectations. James Brooks was fantastic! Not only did he meet my vehicle and payment needs, but he also made the process quick and efficient. I picked out a vehicle and agreed up payment in the morning and came back in the afternoon to pick it up and was out the door in 30 minutes. A special thanks also to the General Sales Manager, Rob Love for making me feel welcome and to Michael Burton for his no pressure and fact-based approach when it came to F&I. Great experience start to finish. Thank you again, James for your excellent service...I have no doubt you will continue to do very well at Suburban; they are lucky to have you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Andrea, we're delighted to hear that James and the team at Suburban Chrysler Dodge Jeep Ram of Farmington Hills exceeded your expectations! It's wonderful knowing you had a smooth and efficient experience. Thank you for sharing such positive feedback with us!
VERY VERY HOPEFUL.
VERY VERY HOPEFUL. He GOT ME INTO MY DREAM CAR. THANK YOU SO MUCH MAN. GOD BLESS
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad you got your dream car! Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Farmington Hills!
Great Service.
Great Service. Although I don’t have great credit I was able to get into something i wanted. Appreciate Rofeal and the team for working with me. I will be back!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Chrissy, we're delighted to hear that Rofeal and the team at Suburban Chrysler Dodge Jeep Ram of Farmington Hills were able to assist you in finding what you wanted. We look forward to welcoming you back!
I can say he did an excellent job on getting my car made
I can say he did an excellent job on getting my car made sure everything was right just for me and I thank u for your service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that you had a great experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Our team is committed to ensuring everything goes smoothly for our customers. Thank you for choosing us, and enjoy your new car!