Reviews
Write a reviewAlways happy with Newport Chevrolet.
Everyone is always so nice and helpful and willing to answer any questions. They always explain when additional work needs to be done and the timeline is terrific. Thanks for being so close, Newport Chevy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, Virginia! I'm very happy to hear that our staff was of such great help to you. We take pride in his customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com
Great service, friendly staff
Working with Shaun and Lori was a pleasurable experience. I would highly recommend this facility for your all service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review, Ronald! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com
Great Experience
Your salesman, Jason Gibbs, was very attentive to our needs, and after just a few minutes he was able to show a vehicle in the right price range for us. Jason continued to show his commitment to us in negotiating the trade of our old vehicle. My wife and I were very impressed and pleased with Jason and your dealership. We have already mentioned the dealership and Jason to our friends, and will continue to do so in a favorable manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lewis, thank you for reviewing your time spent at Newport Chevrolet Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Jason is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Dave Gifford - GM, dgifford@newportchevrolet.com
bad old days of selling cars here!
tried to work out a deal over the phone and email as the dealership is 1.5 hours away. was told they had the make and model I needed. I asked for specific numbers on a lease deal and how much the tax title and doc fees were. they avoided all attempts to give me an honest answer. They pressured me to come into the dealership to work it out. when I insisted on the price and fees they no longer had the car in stock!! This reminded me of buying cars 20 years ago! there is a reason no one sells like this anymore.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for reaching out to us. At Newport Chevrolet Buick GMC, we follow honest business practices in order to ensure the best possible experience for all of our guests. It's disappointing to hear that you did not enjoy your time with us, and I would like to speak with you directly to further discuss your concerns. Your satisfaction is important to us, and I hope to hear from you soon. Sincerely, Dave Gifford - GM, dgifford@newportchevrolet.com
great service
eric is awesome , and the rest of the group is good too. it was a good experience the both times i have been there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alan, we appreciate you taking the time to write this review about our dealership. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We will be sure to pass along your comments to Eric and the rest of our team and if there is anything else we can do for you please don't hesitate to give us a call! Best regards, Dave Gifford - GM, dgifford@newportchevrolet.com
Great Service
Easy to set up an appointment with my busy schedule. Quick service and done right the first time. Would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, thanks for the great review! Our team works hard to provide efficient and top quality service, and I'm glad that your visit was exactly that way. We appreciate your recommendations and keep us updated how we can serve you again in the future! Also, stay connected with us between visits on Facebook and Twitter. Best regards, Dave Gifford - GM, dgifford@newportchevrolet.com
Great secice
Great people, and will continue to do business with them. Service staff was great as well. I would recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barry, thank you for leaving us this nice feedback and for your continued patronage! Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. Thanks for the recommendation. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Dave Gifford - GM, dgifford@newportchevrolet.com
GREAT EXPERIENCE
I was greeted by a very nice lady with a big smile and an offer of coffee. They took my vehicle in immediately, ( I was about 15 mins early). I waited about a 1/2 hour, in a very nice waiting room, and then I was told that my vehicle was ready. I was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bettijo, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Dave Gifford - GM, dgifford@newportchevrolet.com
Pleasant experience
Pleasant. Work done in timely manner. Rest room fan sounds like it is coming through the roof; needs to be fixed before it does.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this great survey, Robert. It is wonderful to hear that our staff at Newport Chevrolet Buick GMC was able to provide you with a pleasant experience in a timely manner! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Warm regards, Dave Gifford - GM, dgifford@newportchevrolet.com
An extremely positive experience
Sales staff were extremely helpful without pressure or games. Delivery experience was excellent with salesperson taking the time to demonstrate the multiple features of the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Joel! At Newport Chevrolet Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to provide that to you. Feel free to call or stop by if there is anything else we can do for you. Warm regards, Dave Gifford - GM, dgifford@newportchevrolet.com