Reviews
Taylor did a wonderful job with helping me with the vehicle i choose, very pleasant and patient, help in all phases of purchasing my vehicle. I will definitely recommend her and the dealership to others!
Taylor did a wonderful job with helping me with the vehicle i choose, very pleasant and patient, help in all phases of purchasing my vehicle. I will definitely recommend her and the dealership to others!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
3 years ago my wife went in looking for a vehicle and was sold a Buick Enclave. As is. Literally the day she drove it off it started having electronic issues so we drove it back and they said they would look into it. A day or so later we picked it up and got her onto the interstate and it happened again. We did this 3-4-5 more times before Skyway stated, they can no longer help us. In my drive way it has sat since then as I've made every $400 payment on time. My debt is now down to 3 payments and its time to buy my oldest son a vehicle so I went back thinking they could give me at least something in return and let me drive away with another vehicle. No, they stated. They couldnt give me $1 for it but asked me to come by anyways in which I told them there isnt a dollar amount in the world that would make me trust them ever again. Buy at your own risk. If anyone needs parts from a Buick Enclave, come see me. Skyway did not deny the fact that they sold me a bad vehicle, my question is it due to it being a woman who walked on the lot. We are looking into this.
3 years ago my wife went in looking for a vehicle and was sold a Buick Enclave. As is. Literally the day she drove it off it started having electronic issues so we drove it back and they said they would look into it. A day or so later we picked it up and got her onto the interstate and it happened again. We did this 3-4-5 more times before Skyway stated, they can no longer help us. In my drive way it has sat since then as I've made every $400 payment on time. My debt is now down to 3 payments and its time to buy my oldest son a vehicle so I went back thinking they could give me at least something in return and let me drive away with another vehicle. No, they stated. They couldnt give me $1 for it but asked me to come by anyways in which I told them there isnt a dollar amount in the world that would make me trust them ever again. Buy at your own risk. If anyone needs parts from a Buick Enclave, come see me. Skyway did not deny the fact that they sold me a bad vehicle, my question is it due to it being a woman who walked on the lot. We are looking into this.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
They were clear with what needed to be done, and gave me a reasonable estimate on how long it would take.
They were clear with what needed to be done, and gave me a reasonable estimate on how long it would take.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Love the truck and process was easy. Truck has an open engine recall that I have to return to dealer for service. Don't understand why this wasn't handled before it was offered for sale
Love the truck and process was easy. Truck has an open engine recall that I have to return to dealer for service. Don't understand why this wasn't handled before it was offered for sale
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
They kept my vehicle for almost a month before that before it ever got fixed
They kept my vehicle for almost a month before that before it ever got fixed
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Very knowledgeable and extremely friendly. They always go above and beyond and take great care of us!
Very knowledgeable and extremely friendly. They always go above and beyond and take great care of us!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I was very pleased with my service. Also, my wait time was much shorter than the time before this little over an hour.
I was very pleased with my service. Also, my wait time was much shorter than the time before this little over an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Skyway Buick GMC. We look forward to having you as one of our valued customers for many more years to come!
Very friendly, professional, and knowledgeable. Both were extremely helpful. Non -pushy but very efficient. Recommend
Very friendly, professional, and knowledgeable. Both were extremely helpful. Non -pushy but very efficient. Recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Skyway Buick GMC!
Good experience purchasing the car but can't get answers to my questions or call backs from the salesman Terrell.
Good experience purchasing the car but can't get answers to my questions or call backs from the salesman Terrell.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
The staff was very helpful and friendly. Answered all of my questions and made my buying experience very enjoyable.
The staff was very helpful and friendly. Answered all of my questions and made my buying experience very enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Skyway Buick GMC.