Easy Honda

Me super encanto la atención fue muy buena y el tramite rápido y sin tanto tramite.

Isiah was great. He’s the reason we purchased from this dealer. Process was easy

Recently I was in the market for a reliable and fuel efficient car, as my job has me driving roughly 650-700 miles per week round trip. I have always been a domestic car buyer, but as of recently I have been discouraged with the quality of American made automobiles. So I decided to look into the import market, By chance I stopped Easy Honda off the Katy Freeway at the Gessner exit, as I live in Cinco Ranch in Katy. The first thing I was extremely impressed with was the fact that I wasn't immediately accosted by a bunch of over zealous sales people. I was politely asked if I needed any help, and I told them that I was just browsing and the salesperson said if I had any questions please feel free to ask. II was amazed at the quality of cars they had for sale on their pre-owned lot. Well I came across a gorgeous Candy Apple Red 2025 Toyota Camary and I was definitely very interested in this car. I walked into the showroom and was greeted by Fernando the pre owned sales manager. He was young but extremely respectful toward me. I asked if I could possibly test drive the Toyota, so he introduced me to Brenda Sullivan, one of their sales people, we headed out on the test drive, although this wasn't their brand she was very knowledgeable regarding this car. She explained all of the different features and let me put the car through the paces, This was the car for me, getting nearly 45 miles to the gallon which was very impressive. So we got back to the dealership and once again Fernando sat down and we negotiated what I considered a fair price. They offered me top dollar for my trade in, and then it was time I sat down in finance, which is always the part I hate. The finance guy was a gentleman by the name of Morris, and just the same as everyone else he explained everything in detail and got me an awesome rate with a monthly payment that fit my budget. I then had the please of meeting Su Burris the finance manager, and he was absolutely exceptional. I have bought over 10 new and pre owned cars over the past 20 years and never experienced this level of service, nothing short of stellar. It is my recommendation that if you're in the market for a quality pre owned vehicle go no further than 10250 Katy Frwy west bound and be prepared to be amazed at the exceptional level of service you'll receive at Easy Honda. I had one small issue with the car, and took it over to the service department and had the opportunity to meet Michelle Nelson, who's the service manager, and even though it wasn't their brand she was very accommodating regarding my concern and promised to get me taken care of Immediately, she even offered me an Uber to take me home and pick me up. I was 110% percent satisfied with the entire process. This Dealership was previously Spring Branch Honda, which was awful! The gentleman who put this group together really cares about the customer buying, servicing and overall customer service. Kudos to you Mr. Stahl Thank you everyone at Easy Honda for making this recent car buying experience the best I ever had. Richard Hueg

I have been a Honda owner for the past 19 years, and during that time, I have experienced customer service at many different dealerships, from sales to service. Unfortunately, I have never been more disappointed with a dealership experience than I was at this location. My husband and I were skeptical of this dealership from the beginning when we walked into the sales center. The space was aesthetically unappealing, appearing dingy and unkempt, and it gave the impression of being more of an employee hangout than a professional sales environment. We worked with a salesman named Teddy, who showed us two vehicles. Because it was late when we arrived, we explained that we would return to test-drive the vehicles. We also made it clear that we have owned both Honda and Toyota vehicles and were undecided about which brand we wanted to purchase. Due to our work schedules, we arranged an appointment with Eddy for 6:00 PM. The morning of our appointment, we received a phone call from James, a sales manager, confirming the appointment. Based on that confirmation, we made the trip to the dealership as scheduled. When we arrived, however, Teddy informed us that the vehicle we had planned to see had already been sold. The fact that no one contacted us to let us know the vehicle was no longer available—despite having an appointment that was confirmed that same morning—is extremely unprofessional and showed very little consideration for our time. After 19 years of being a Honda customer, this experience has unfortunately caused us to lose confidence and trust in this dealership. We are now pursuing our vehicle purchase with Toyota instead. For comparison, our experience with Joe Myers Toyota was completely different. When we asked to test-drive a vehicle, we were informed that it was not available because another couple was scheduled to look at it. However, they told us that if the couple decided not to purchase the vehicle, we would have the opportunity to see and drive it. We truly appreciated their honesty and the fact that they considered the needs of their customers rather than simply trying to make a quick sale. That type of customer service is what builds trust and creates lifelong customers. Unfortunately, based on our experience, we will not be returning to this Honda location. I sincerely hope management takes this feedback seriously, because customers should feel valued and respected throughout the entire purchasing process.

Horrible experience went there looking for a 2025 Hyundai sonata for 19 grand listing price got there and they tried adding 6 thousand dollars in xx fees 800 for a tracker that I didn’t want 2200 dollars for window tint insurance and then 2300 as a lot fee and detailing when the car wasn’t even detailed it was hella dirty and they took the car in on a trade in lmao the only thing that was clean was the interior 10/10 would not recommend they refused to take off any of the un necessary fees and was rude about it like they didn’t even want to make a sale

Horrible experience went there looking for a 2025 Hyundai sonata for 19 grand listing price got there and they tried adding 6 thousand dollars in xx fees 800 for a tracker that I didn’t want 2200 dollars for window tint insurance and then 2300 as a lot fee and detailing when the car wasn’t even detailed it was hella dirty and they took the car in on a trade in lmao the only thing that was clean was the interior 10/10 would not recommend they refused to take off any of the un necessary fees and was rude about it like they didn’t even want to make a sale

The seller wasn’t very helpful when it came to working a deal out for two vehicles. That I was looking at to purchasing at the same time. Made feel like I was getting hustled instead of making a deal.

My sales man uzie was great. Second time buyer from Easy Honda. Y'all really do make it easy. Only Honda dealership I will buy from.

I purchased a 2026 CRV and didn't lasted 2 month. Broke down on the freeway. They have not give me a solution, I'm still with NO car for 3 weeks. Very unhappy client.

They found us the perfect vehicle, great value, super friendly! I recommend Easy Honda any day!