Skip to main content

Middletown Honda

(878 reviews)
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(878 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Middletown Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Customer

Initial I went to Honda Middletown to buy a used car and ended up getting a brand new car! I would recommend salesmen, Marlon, to anyone who wants an easy and pleasant experience at Honda Middletown!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

A great experience at Middletown Honda. The process was...

A great experience at Middletown Honda. The process was very easy and they worked with us on staying within our budget! Thank you Jack Kaplan

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Jessica! Jack and the team are always ready to amaze. We're looking forward to your next visit!

Ed was the best!! Stayed connected through the entire...

Ed was the best!! Stayed connected through the entire process and was ready to answer questions and offer assistance when needed. Rest of team did an awesome job as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad Ed gave you a memorable experience! Our team sets the standard for customer service in our industry. Thank you and we'll see you again soon!

Amazing guy, great service

Art Anuszkiewicz helped me during the process of buying a new car, great guy was more than helpful and really made the entire process easy, clear and concise!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service. hands on

The salesman Ed Folkl answered all my questions and has a lot of product knowledge. The service department was quick to get my tonneau cover on my Honda Ridgeline which was a last minute decision on my part. They couldn’t have done a better job. Middletown Honda is a great dealership. Frank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Traded in a lease for a purchase

Osei was my salesman and was great to work with at Middletown Honda. He listened to me and worked with me through the entire process. No pressure at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent experience

My wife I I traded in a 2016 HRV for a 2021 CRV. Our experience from start to finish was a pleasure. Our salesmen Osei Prempeh provided us with excellent customer service. He was professional and extremely thorough with our buying experience. This is our second vehicle from Middletown Honda we will definitely purchase another vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Osei was our salesman and was friendly and patient. Was...

Osei was our salesman and was friendly and patient. Was able to provide me with what I wanted. Went above and beyond his duties. Very professional and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear Osei provided you with an exceptional experience! We're looking forward to your next visit to Middletown Honda.

Buying a new car from Middletown Honda was a great...

Buying a new car from Middletown Honda was a great experience! My husband and I were helped by Ed, a professional, friendly, knowledgeable, salesman who really listened to us. There was never any pressure and we got what we wanted at a great pricešŸ˜€!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the stellar review, Dorothy! We strive to make every experience memorable. We'll see you again soon!

Purchased Second Lease!! Great service

This is my 2nd lease and I highly recommend Marlon the sales consultant. He is very professional, pleasant, patient and extremely knowledgeable. By far the best! Thank you Marlon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No