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Johnstons Toyota

(1,513 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Reviews

(1,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

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The easiest car purchase ever!!!!!!!!!!!!

On 4/29/2016 we drove away in our new 2016 Toyota Corolla. Thanks to our Sales Rep Rue Rab who assured us a fast, fair, and easy transaction. Rue's professional and patient demeanor exceeded our expectations. He was very knowledgeable of the features in the car and answered all of our questions with a ease. He made us feel comfortable, and we even shared a few laughs. We will definitely return and recommend a friend to Johnstons Toyota dealership. Robert & Wanda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience!

This is my second car from Johnstons. The experience has consistently been a pleasant one. Working with Kelvin on my 2016 Scion iA was great. He was the most helpful and involved salesperson! I was impressed with every employees ease of coordination to finalize my transaction. Very professional! You have a Johnstons customer for life!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Superb!

We have been customers of Johnstons Toyota for many years. They are professional and knowledgeable. They are very good to their customers, offering the very best deals. Our sales consultant Kelvin was a pro, and made the process simple and easy. Thanks again for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice!

Staff were friendly, informative, helpful and on point. Gabriella was very knowledgeable and nice. She had an answer for all of my questions! She helped me understand my options. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Marc Binford was personable and professional

From the moment we arrived at Johnstons Toyota, Marc Binford answered every concern, facilitating our purchase with attentiveness, knowledge and without the customary pressuring that sometimes accompanies the purchase of a new vehicle. Kudos, also, to Lynn Desmond in the finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Deal and Wonderful Service

I had a limited budget, a car that was falling apart and needed a new car in a hurry. I have been looking at cars for a year. I have test driven everything. I needed a reliable vehicle from a reliable dealer that could hold two large greyhounds. A new job forced my hand and time was running out. From the moment I stepped onto the lot, I was promptly greeted and taken care of. I had been at Johnston's a year ago and had that same feeling. This was a very stressful time for me and my salesperson, Jake Booth gave me space and attention. The entire experience was great. I would not only recommend this dealership but insist you see Jake and tell him greyhound Nancy sent you! Also had a very stress free and lovely experience in finance - the very first time I can say I didn't run out of a dealership's finance office with a headache!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very satisfied

Sales Rep was knowledgeable, persuasive without being pushy, patient in explaining the detailed features of the vehicle. Overall, the service was good and we walked away comfortable with our purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sweet deal!

Tom Kiernan is "the best ever" sales consultant to deal. He was fantastic in helping me find the perfect vehicle for my business OMG R U Sure It's Gluten Free? with no pressure tactics. Tom was professional, knowledgeable and made buying a vehicle a great, stress free experience. Lynn Desmond in the finance department put the "icing on the cake" making sure he got me the best rate available. The level of customer service that I received from all of the staff was outstanding. I will certainly recommend Johnstons Toyota to anyone I know looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Wonderful experience

A excellent dealership. Everyone was kind and friendly. A wonderful experience. Jerry and Richard were great, They made everything nice and smooth. I would by a car from Johnstons toyota again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My new used green scion

I looked all over for the car I wanted and a price I could handle. Jerry made the process quick and easy. I am very grateful for his time and patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.