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Wide World BMW

(1,245 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wide World BMW from DealerRater.

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Exceptional Service

I was treated exceptionally well, both personally and professionally by Maurice Eley at first, then Michael Boden. I felt that I got honest, reliable answers to my questions, and never felt pressured to finalize a sale. When I couldn't get to the dealership to see a car that had just arrived, Maurice brought it to my home to view and to test drive. . Michael spent as much time as necessary to help me decide on a car and to tutor me on how to operate the various functions. The treatment after the sale was no different. Several days later, I returned for a one hour tutoring session with Tyler, the 'Genius' as he is called at BMW. The financial part of the deal which was conducted by the business manager, William Gallagher was very straightforward, with no surprises, and completed in a reasonably short period of time. I recommend them very highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.

Great Service.

I had a great experience with Alan Himmelfarb. Of all the BMW dealerships I dealt with, this is the only one that treated me as a "valued customer" and actively tried to figure out how to make a deal. Alan stayed on top of the process while my car was being built and gave me updates. He did his best to keep the return of my BMW at the end of my lease and the delivery of my new car take as little time as possible. He's terrific and I'll definitely return to him in three years when this lease runs out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service continues to be consistently outstanding

Suzanne and Steve continue to provide an excellent experience. I've had my car for 5 years and i recently had my first "out of warranty experience" Owning an out of warranty BMW is not exactly ideal but the service at wide world BMW makes it easier. Suzanne and Steve - Thanks once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Expirence

The experience I had was great. Seller took time to explain, to listen to my concerns and I am very satisfied. Will recommend you with relatives and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
4 people out of 4 found this review helpful.

Can I give TEN STARS?

ABSOLUTE BEST DEALERSHIP IN THE COUNRTY! I bought my first car here and it turned out to be the best interaction for a purchase I've ever made.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
10 people out of 10 found this review helpful.

Cinnamon Princess

I'm still smiling from ear to ear, I don't know where to begin. My overall experience was way beyond what I expected. Mike was very professional, very accommodating and reassuring. This was my first BMW purchase so I was very nervous, getting a "congratulations" way before the paperwork was even submitted. My husband leased two five serious from this dealership in the past but it's different when it's your first major purchase. Mike was very knowledgeable and walked me through the whole process. He was extremely patient too! I had issues with my insurance company which delayed the purchase, Mike supplied me with an alternative insurance company so that I would be able to take the car home that day. So happy with the experience and my new car! Thank you! Thank you! Thank you! Still smiling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Exceptional and Knowledgeable!

John made it so easy for me to purchase a BMW 335. He was very knowledgeable and worked his magic to make the car affordable. He was very patient and answered all my questions. I have been here few years ago and walked out due to poor management. Now I highly recommend Wide World BMW thanks to John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Excellent Salesperson

Mike was very helpful in finding the right car for my son. He's very knowledgeable and patient. Mike took the time to show us many cars until we found the one we liked. I highly recommend Mike and Wide World BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Great deal

Excellent service, deal with nice person and got my X5 with 1% interest rate.prefect car love it. everything about it is great. highly recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant

I like the car I like the price I was very happy with world wide bmw would definitely recommend them to family and friends or co worker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.