Reviews
When I got home noticed my windshield was actually...
When I got home noticed my windshield was actually cracked. I guess my need to get a vehicle immediately because my lease was up on the other blinded me to what I normally would have noticed. Inside the car was not really cleaned and I did ask about that before leaving. Other than that my experience with fine. Tim the sales guy was nice and so was the finance guy. Forgot his name.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
I was very happy with how they handled som situations I...
I was very happy with how they handled som situations I experience when I first put heat the vehicle. Nick was a great salesman who was not pushy at all. He let me look at what I wanted without pushing any sale. John was a pleasure to work with along with earl in service ever
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your business and our team looks forward to serving you again soon! Alex Kocik, General Manager 847-262-3882
This is a great place if you are looking to buying a new...
This is a great place if you are looking to buying a new or used vehicle. Great people to deal with and an awesome service department. And Chris and Abe are great guys to deal with thanks guys again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Sherman Dodge Chrysler Jeep RAM! Congrats on your new purchase, and let us know if we can be of any more assistance! Alex Kocik, General Manager 847-262-3882
He is professional really passionate guy ever! My mom and...
He is professional really passionate guy ever! My mom and I were touched by your help and effort Thanks jimmy !! You da best. Thanks-Olivia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Jimmy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Sherman Dodge Chrysler Jeep RAM! Alex Kocik, General Manager 847-262-3882
Worked with Alex used car manager ... perfect customer...
Worked with Alex used car manager ... perfect customer service He is the best in sales himself... will go all the way ...follows up perfectly. Would work with him again... On the other hand Faraz is the best in customer service ... have always been nice and Have helped in all means
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Alex and Faraz were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sherman Dodge Chrysler Jeep RAM! Alex Kocik, General Manager 847-262-3882
I have bought my last 4 cars from this dealership because...
I have bought my last 4 cars from this dealership because of the professional standards and courtesy that this entire staff exonerates. I’ve gone in for oil changes & walked out with a new car 3X’s that’s how persuasive and committed the sales staff is. I came back this 4th time because history predicated I do so based off the quality cars I got coupled with the superior customer service and salesmanship.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! It's fantastic to hear that our staff always provides you with great customer service while assisting you with your new purchases! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Alex Kocik, General Manager 847-262-3882
I am very serious about who works on my Dodge Challenger....
I am very serious about who works on my Dodge Challenger. Kurt Netzel always fits me in the schedule in a timely manner. And my mechanic of choice is Brian Rakiewicz. He is the best and knows the cars. He has worked on my Challenger since I purchased it in 2013. I highly recommend Sherman Dodge!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Sherman Dodge Chrysler Jeep RAM, your feedback and rating mean a lot to us. We're glad Kurt and Brian are always able to help, and we hope to see you again! Alex Kocik, General Manager 847-262-3882
I had visited four dealership before I came to this one....
I had visited four dealership before I came to this one. The salespeople I encounter at the other dealerships were pushy. Forceful salespeople and I do not go well together. I enjoyed working with Sam., I felt Sam was very thoughtful in understanding my car needs. I feel like I brought a car and was not sold a car by a pushy salesman. My experience with Sam was enjoyable. On the other hand I didn't have a good experience with John in his financial office.He was very high pressure. I would not want to experience that type of financial department again. He was moving so fast I didn't understand what he was saying. When I asked him questions he would not hear my question. His concern was trying to force what he was selling on me. I was very uncomfortable. After John rushed me through signatures, He handed me something in an envelope without explaining what it was. Sam explained that my paperwork was on the drive. My head was spinning when I left out of his office.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Buying a new car from Sherman Dodge Chrysler Jeep Ram in...
Buying a new car from Sherman Dodge Chrysler Jeep Ram in Skokie, IL was the absolutely best car buying experience I have ever had. The first dealer I had gone to gave me an out the door price and then raised the price by over $6000 dollars at the finance table. After researching prices at a great many dealers in Illinois, Wisconsin and Indiana I called Sherman for an "out the door" price and was given a number over the phone.Skeptical, because it was a good price, I drove the 30 miles from my home to the dealership, fully expecting to be disappointed. As soon as I walked into the showroom, the gentleman I spoke to on the phone greeted me. My salesperson showed me the numbers - the same as quoted. I was starting to think this was a dealership that played it straight.In finance, (you have to finance at least a portion of the price to get all the incentives, this is where the other dealer tried to hide the price difference) the numbers were once again laid out and explained and all added up to the "Out the door" price I was given over the phone.My new vehicle, exactly the one I wanted, was washed, with a full tank of gas and waiting for me at the price I was quoted over the phone. That billboard my husband saw was right! Sherman has the best inventory at the best prices.Abe and Mary have won my business and I'm telling everyone I know!Sherman is an honest dealership with great prices. And they are really nice too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for your kind review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Abe and Mary have met your expectations. Thank you again for choosing Sherman Dodge Chrysler Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle! Alex Kocik, General Manager 847-262-3882
An Honest Dealer
Buying a new car from Sherman Dodge Chrysler Jeep Ram in Skokie, IL was the absolutely best car buying experience I have ever had. The first dealer I had gone to gave me an out the door price and then raised the price by over $6000 dollars at the finance table. After researching prices at a great many dealers in Illinois, Wisconsin and Indiana I called Sherman for an "out the door" price and was given a number over the phone.Skeptical, because it was a good price, I drove the 30 miles from my home to the dealership, fully expecting to be disappointed. As soon as I walked into the showroom, the gentleman I spoke to on the phone greeted me. My salesperson showed me the numbers - the same as quoted. I was starting to think this was a dealership that played it straight.In finance, (you have to finance at least a portion of the price to get all the incentives, this is where the other dealer tried to hide the price difference) the numbers were once again laid out and explained and all added up to the "Out the door" price I was given over the phone.My new vehicle, exactly the one I wanted, was washed, with a full tank of gas and waiting for me at the price I was quoted over the phone. That billboard my husband saw was right! Sherman has the best inventory at the best prices.Abe and Mary have won my business and I'm telling everyone I know!Sherman is an honest dealership with great prices. And they are really nice too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Alex Kocik, General Manager 847-262-3882
