Reviews
Antoni and Alan were excellent in trying to help me with my car issues . Your very lucky to have them as employees I will be back due to your service an quality of your employee’s that you have Employed at your dealership. Thank you All for your help. Mindy Borman
Antoni and Alan were excellent in trying to help me with my car issues . Your very lucky to have them as employees I will be back due to your service an quality of your employee’s that you have Employed at your dealership. Thank you All for your help. Mindy Borman
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent and staff was amazing and everything was done in a timely manner
Service was excellent and staff was amazing and everything was done in a timely manner
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience at the dealership the car is awesome would recommend to other's, would be back for another
Great experience at the dealership the car is awesome would recommend to other's, would be back for another
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and fair prices. Always get me in and out with no problems. I recommend!
Great service and fair prices. Always get me in and out with no problems. I recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Well explained. No delays on service. Jerry explained well and great customer service. Will definitely come back.
Well explained. No delays on service. Jerry explained well and great customer service. Will definitely come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Sapadevil0927 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager [email protected]
Friendly, good communication, and fast service provided as always. Always have a good experience at this service center.
Friendly, good communication, and fast service provided as always. Always have a good experience at this service center.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bridgeta83 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager [email protected]
My recent service was great as usual The service manager Robert and my service adviser Nate Made sure all was well as usual. I can buy any car I want but continue to buy Nissans because or the service
My recent service was great as usual The service manager Robert and my service adviser Nate Made sure all was well as usual. I can buy any car I want but continue to buy Nissans because or the service
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Jazzyfb77 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager [email protected]
No issues. Prompt and courteous service. Work performed correctly first time. I will remain customer.
No issues. Prompt and courteous service. Work performed correctly first time. I will remain customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Iraspilka ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager [email protected]
My car is a 2010 Nissan Murano. I've gone to this Service Center before. The last time was due to a leaky roof issue. Long story short, I left and found they didn't fix the issue. I went back and was told it was fixed, left and same issue....4 times in and Uber rides (they did pay for a couple of them), the issue was finally fixed but only after I complained and the Manager was involved. Initially it was debris, then it was the tubes in the car were clogged, then it was the rubber around the back area. If it wasn't for my persistence, nothing would have gotten done. Then recently, I went back because the other side of my trunk was leaking. I went there again (I know, I am a glutton for punishment), I figured I would give them another try and unfortunately, same song and dance. Debris was there answer. They cleared it and told me they checked it. I told them to check it again before I paid another uber to come and they said it was taken care of. Well, I can tell you I have video and still leaking. I am not sure what they check but they are oblivious of how to fix leaks. I wind up taking the hit on the cost ($295 for them just to check the issue). After not having any success and them not fixing the issue, I decided to go to a garage in Brooklyn and they fixed it but I was down more $$. But at least it was fixed. And the best, is the tube Nissan removed the 1st time my car had the leak issue, well they never replaced it so that is why I also had this issue again in the back and had to pay my mechanic in Brooklyn to add that. NEVER going to Nissan Service Center again. I sent in feedback to their survey and crickets. Didn't hear from anyone.
My car is a 2010 Nissan Murano. I've gone to this Service Center before. The last time was due to a leaky roof issue. Long story short, I left and found they didn't fix the issue. I went back and was told it was fixed, left and same issue....4 times in and Uber rides (they did pay for a couple of them), the issue was finally fixed but only after I complained and the Manager was involved. Initially it was debris, then it was the tubes in the car were clogged, then it was the rubber around the back area. If it wasn't for my persistence, nothing would have gotten done. Then recently, I went back because the other side of my trunk was leaking. I went there again (I know, I am a glutton for punishment), I figured I would give them another try and unfortunately, same song and dance. Debris was there answer. They cleared it and told me they checked it. I told them to check it again before I paid another uber to come and they said it was taken care of. Well, I can tell you I have video and still leaking. I am not sure what they check but they are oblivious of how to fix leaks. I wind up taking the hit on the cost ($295 for them just to check the issue). After not having any success and them not fixing the issue, I decided to go to a garage in Brooklyn and they fixed it but I was down more $$. But at least it was fixed. And the best, is the tube Nissan removed the 1st time my car had the leak issue, well they never replaced it so that is why I also had this issue again in the back and had to pay my mechanic in Brooklyn to add that. NEVER going to Nissan Service Center again. I sent in feedback to their survey and crickets. Didn't hear from anyone.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Perfect no complaints and fast services Is cleaning and answer all your questions no confusion very helpful
Perfect no complaints and fast services Is cleaning and answer all your questions no confusion very helpful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Me.tag28 ! Thank you for the positive feedback and the time you took to complete this quick survey. Be on the lookout for the “official” Nissan survey to arrive in your inbox in the next 10-12 days. We hope that we have provided you with exceptional service! If there is anything you would like to share with me about your visit, or if I can be of any further service to you, please feel free to reach out to me. I know that you have a lot of choices and I am glad that you chose Star Nissan. We are thrilled to have you as part of our family. Sincerely, Diana Ljajcevic Owner Loyalty Manager [email protected]