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Star Nissan

(4,088 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 6:30am to 4:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 6:30am–4:00pm
Tuesday 10:00am–8:00pm 6:30am–4:00pm
Wednesday 10:00am–8:00pm 6:30am–4:00pm
Thursday 10:00am–8:00pm 6:30am–4:00pm
Friday 10:00am–7:00pm 6:30am–4:00pm
Saturday 10:00am–7:00pm 6:30am–2:30pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (877) 518-2865 (877) 518-2865
Used (877) 520-7782 (877) 520-7782
Service (877) 524-4155 (877) 524-4155

Reviews

(4,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Nissan from DealerRater.

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Great experience

Great experience. Very helpful sales people. Manager was very helpful. Very well experienced sales people and manger. Didn’t take much time to get the deal done. No wasted time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic

Exceptional service! Could not attend in person since I am wearing a boot and can’t drive. Very nice that my car was picked up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wilson

Wilson was extremely fair and honest in his assessment. He was very clear about what needed to happen and he met and manage my expectations and frankly exceeded them. With a smile. I absolutely trusted everything he told me!! Great guy - you’re lucky to have him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service review

Hi, The service rep that helped me was great. I believe his name was Wilson. Very helpful and knowledgeable. I would recommend him. Thanks for support.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Trust worthy

The dealership service department professional and caring about the customers needs when it came to any issue I had with my vehicle they were timely and kept me informed there were no surprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great and genuine sales person

I was working with Eddie on my new murano lease, I was actually still trying to explore my options with other dealerships and brands at the time. But Eddie was very patient and probably the most genuine sales person I've dealt with, he explained the current offers and compared with other cars for me. It was definitely a good car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love my Nissan

I’m a good fan of Nissan cars. I had a 2004 Nissan Murano, 2014 Juke and now a 2019 Rogue Sport and I like it very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

Great service friendly atmosphere people are courteous waiting room clean and comfortable I don’t know what to say anymore I been dealing with Star Nissan for years and haven’t had a problem with anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Superb Service

After a so/so experience the previous time I was provided with some of the best customer service by Wilson Bermudez. From beginning to end he was invested in actually helping me and went above and beyond. I can only hope that any future experiences will be as professional and welcoming as it was with Mr. Bermudez. It’s small things like this that makes a customer want to return and continue dealing with Star Nissan of Bayside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My husband and I had a wonderful experience. Fred was great.

My salesman was terrific. I went the first time by myself and I told him I needed to think about everything and bring my husband. I also gave him our price range and he took that into consideration. We were very happy with the outcome and the price we paid.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.