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Koeppel Nissan

(903 reviews)
Visit Koeppel Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
New (718) 577-1730 (718) 577-1730
Used (888) 963-3814 (888) 963-3814
Service (888) 969-8736 (888) 969-8736

Reviews

(903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koeppel Nissan from DealerRater.

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Great group of people. Leased a 2017 Rogue for three...

Great group of people. Leased a 2017 Rogue for three years, came back for a 2020 Rogue. Sales dept and the service dept are excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Hi, I worked with Steven Osorio when I had to do service...

Hi, I worked with Steven Osorio when I had to do service for my car. He seems like a experienced person. His dealing with me was smooth and clear. Thank you. Hema

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning Hema. Thank you for taking the time to post your positive review. Steven and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

Koeppel Nissan has been like family since day one. Close...

Koeppel Nissan has been like family since day one. Close to 25 years and about 14 autos. Never a better experience. From sales to service I definitely recommended. True professionals at their best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Good service, I always take my car there for oil change,...

Good service, I always take my car there for oil change, but a bit long of a wait for an oil change only. Service personnel tact and in general is improving much more. Thank you for being open during these times

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good afternoon. Thank you for taking the time to post your positive review. Steven and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

Very straight forward, great service and I've been...

Very straight forward, great service and I've been dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was. Always Service at Nemet motors that closed. I...

I was. Always Service at Nemet motors that closed. I asked for the service manager and I was introduced to Tony who is extremely helpful. The only downer I had was I was told roughly an hour will take it turned into 2 1/2 hours outside of that I was very satisfied. I will have my Murano serviced with you people from now on. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning. Thank you for taking the time to post your positive review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

Always a good experience. Fast, reliable service. One of...

Always a good experience. Fast, reliable service. One of the girls in service could be a little more friendlier but it’s all good. I need an oil change so I’ll be there soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good morning, Thank you for taking the time to post your positive review. Byron, Kelly and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

Koeppel Nissan great place for all your needs

Koeppel Nissan is excellent place for car service,very knowledgeable and helpful personal service advisor Kelly,Nick the mechanic and Tony service manager great people to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Good morning Dionisios, Thank you for taking the time to post your positive review. Kelly, Nick, Tony and I appreciate your continued loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

Hi there my experience with my previous service with...

Hi there my experience with my previous service with Kelly was great. my car stayed there for a few days and i was able to get a rental until my service was complete

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Well im happy to purchase my car at Koeppel NissanHope...

Well im happy to purchase my car at Koeppel Nissan Hope that when my car goes to service will get the same quality as the sales and Managers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good morning, Thank you for taking the time to post your positive review. We appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com