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Nissan of Queens

(849 reviews)
Visit Nissan of Queens
Sales hours: 10:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 10:00am–6:00pm 7:00am–5:00pm
Tuesday 10:00am–6:00pm 7:00am–5:00pm
Wednesday 10:00am–6:00pm 7:00am–5:00pm
Thursday 10:00am–6:00pm 7:00am–5:00pm
Friday 10:00am–6:00pm 7:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (929) 244-4143 (929) 244-4143
Used (929) 244-4150 (929) 244-4150
Service (347) 809-2820 (347) 809-2820

Reviews

(849 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Queens from DealerRater.

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Ms. Laura Romero was amazing. She was patient and

Ms. Laura Romero was amazing. She was patient and professional and honest and transparent. I particularly appreciated her expertise in both sales and finance. Ms. Ramero provided outstanding service which made my car-buying experience so positive. Also, along with Ms. Ramero, a BIG thank you to Larry and Oscar for making sure I left there with the car I wanted. They all worked hard to make the deal work. Bravo Nissan of Queens!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for sharing your wonderful experience! We’re thrilled to hear that Ms. Laura Romero provided patient, transparent, and professional service, and that Larry and Oscar helped make sure you drove off in the car you truly wanted. Your kind words mean a lot to our entire team. Congratulations on your new vehicle and thank you for choosing Nissan of Queens!

VJ and the rest of the team at Nissan were absolutely

VJ and the rest of the team at Nissan were absolutely amazing. Upgraded my rogue to a brand new Pathfinder. Absolutely my new black car and can’t thank VJ enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We’re thrilled to hear that VJ and the team made your upgrade from a Rogue to a brand-new Pathfinder such a great experience. Congratulations on your beautiful new black Pathfinder.. Welcome to the Nissan of Queens Family!

She’s great and very helpful she made us feel right at

She’s great and very helpful she made us feel right at home thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, for your words! We’re thrilled to hear that our team made you feel right at home and provided helpful, friendly service. We truly appreciate your trust.. Welcome to the Nissan of Queens Family!

Our sales person was Nora.

Our sales person was Nora. She was amazing , very patient. Friendly funny and courteous. Treated us like family. Very knowledgeable greatly appreciated her help Love Nora

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Laura made your experience enjoyable with her friendliness, patience, and professionalism. We’ll be sure to share your wonderful feedback with her. We truly appreciate your trust with Nissan of Queens and hope you enjoy your new vehicle!

Encantada con la atención recibida y la paciencia que nos

Encantada con la atención recibida y la paciencia que nos ha tenido desde el inicio hasta el final de nuestra decisión! Si tuviera que volver a comprar un vehículo sin dudas volvería a elegir a Laura para este proceso!!♥️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Muchísimas gracias, Sofisivina! Nos alegra saber que Laura Romero le brindó una atención tan paciente y profesional, acompañándolos durante todo el proceso. Nos llena de orgullo que se haya sentido cómoda y segura con su compra. Gracias por elegir a Nissan of Queens y por su confianza en nosotros!

Excelente servicio, Laura es excelente en lo que hace,

Excelente servicio, Laura es excelente en lo que hace, muy atenta y servicial. Un 10/10 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Muchísimas gracias, Julianvillalonga! Nos alegra saber que Laura le brindó un servicio tan atento, amable y profesional. Su satisfacción es muy importante para nosotros. Gracias por recomendarnos y por confiar en Nissan of Queens!

Easy process and good deal.

Easy process and good deal. Very friendly and helpful. Answered all my questions and didn’t pressure me too much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback! We’re glad to hear the process was easy and that our team provided friendly, helpful, and pressure-free service at Nissan of Queens. We truly appreciate your trust and hope you enjoy your new vehicle!

Laura Romero was refreshing to talk to an excellent

Laura Romero was refreshing to talk to an excellent professional great customer service will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re thrilled to hear that Laura Romero provided excellent service and made your experience enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Nissan of Queens!

Subject: Complaint Regarding Damaged Car and Unresolved

Subject: Complaint Regarding Damaged Car and Unresolved Issues Good day, I hope this message finds you well. I am writing to express my concerns regarding the service I received at Nissan of Queens. On Wednesday, October 1st, 2025, I brought my car in for an engine check and inspection. I was informed that the car needed to stay overnight, and that repairs and the inspection would be completed by Thursday, October 2nd, 2025. I returned to pick up my car on Friday, October 3rd, 2025. However, upon receiving my car, I noticed several issues: the LED lights that had been installed were now damaged, and the door handle was improperly reattached half in and half out. On Saturday, October 4th, 2025, I contacted Nissan of Queens to file a complaint about the condition of my car after the repairs. I spoke with the customer service department, and they scheduled an appointment for me on Sunday, October 6th, 2025, at 9:40 AM. At the appointment, I spoke to Mr. Thomas Cholander about the issues. Unfortunately, he refused to fix the damage to my car and instead demanded $280 to repair the LED lights, claiming that I would need to pay to fix what was broken during the service. I am extremely disappointed with this outcome. Nissan of Queens damaged my car during the service and is now asking me to pay for repairs that should have been completed properly in the first place. I would appreciate your assistance in resolving this issue promptly. Thank you for your time and attention to this matter. Sincerely, Darline

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Mrs. Baptiste, As said before we are sorry you had a bad experience. The repairs performed to the vehicle were all done under the hood. We are still awaiting on video you are claiming to have. Dealer is not taking responsibility as we were never in the back of the vehicle!

Subject: Complaint Regarding Damaged Car and Unresolved

Subject: Complaint Regarding Damaged Car and Unresolved Issues Good day, I hope this message finds you well. I am writing to express my concerns regarding the service I received at Nissan of Queens. On Wednesday, October 1st, 2025, I brought my car in for an engine check and inspection. I was informed that the car needed to stay overnight, and that repairs and the inspection would be completed by Thursday, October 2nd, 2025. I returned to pick up my car on Friday, October 3rd, 2025. However, upon receiving my car, I noticed several issues: the LED lights that had been installed were now damaged, and the door handle was improperly reattached half in and half out. On Saturday, October 4th, 2025, I contacted Nissan of Queens to file a complaint about the condition of my car after the repairs. I spoke with the customer service department, and they scheduled an appointment for me on Sunday, October 6th, 2025, at 9:40 AM. At the appointment, I spoke to Mr. Thomas Cholander about the issues. Unfortunately, he refused to fix the damage to my car and instead demanded $280 to repair the LED lights, claiming that I would need to pay to fix what was broken during the service. I am extremely disappointed with this outcome. Nissan of Queens damaged my car during the service and is now asking me to pay for repairs that should have been completed properly in the first place. I would appreciate your assistance in resolving this issue promptly. Thank you for your time and attention to this matter. Sincerely, Darline

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mrs. Baptiste, As said before we are sorry you had a bad experience. The repairs performed to the vehicle were all done under the hood. We are still awaiting on video you are claiming to have. Dealer is not taking responsibility as we were never in the back of the vehicle!