Reviews
My new lease
Recently visited Hempstead Ford and met my sales person, John Berto. John was extremely helpful, very thorough and made the buying process an enjoyable experience. He spent time to review all features of the car and explained in detail all documents I was to sign. I would recommend this dealership without hesitation,,
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anne, we're so glad you had a pleasant sales experience with John! Thank you for the kind words and generous recommendation.
J.C. Crescenzo
I was shown expertise in salesmanship and professionalism. Great experience in selecting car within my particular situation. Hempstead Ford is the place to go for your car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, and the kind words!
Excellent - There have been no negative aspects at any time.
The sales representatives have always been very responsive to my needs, they are polite and they process me quickly. My car is returned on time and the process goes as planned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we greatly appreciate the kind words! Thank you for taking the time to write this wonderful review.
Great experience
If you are looking for a car in a non hard sale environment this is the place to go. My salesperson, Alex Mingo was very knowledgeable and would recommend working with him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, we're so happy to hear that you had a wonderful sales experience with Alex! Thank you for this nice review, and enjoy the new ride!
Service department
John and Karen in the service department were extremely helpful in getting my Ford Flex back up and running. I also was able to have a loaner car made available to me and could not have been happier Thanks Stuart Greeneberg
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stuart, we're so glad you had a wonderful service experience with John & Karen! Thank you for this great review!
Went in for the annual inspection
Everyone was super friendly and helpful. I was greeted as soon as I pulled up and the entire process was easy and fast. Karen was amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jess, thank you for this great review! We'll be sure to pass along the kind words to Karen.
All around great!
I visited the showroom in search of a Mustang. Hempstead Ford had exactly what I was looking for. My salesman, JC, was extremely easy going and helpful. I did not have to wait for anything. Upon delivery, JC had my new Mustang ready before I arrived. He gave me a tour of the service department and I was driving off the lot in no time!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ralph, we're so glad you had a great sales experience with JC! Thank you for the kind words, and enjoy your new Mustang!
Highly recommended dealership
My sales rep ,John gave me a great deal on a 2017 F 150 Platinum. He followed up with me and answered all my questions. I highly recommend him. M DellaCorte
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike, we're so pleased to hear that you had a great sales experience with John! Thank you for the kind words and generous recommendation, and enjoy your new F-150!
George sarigiannidis
John Talt and Hempstead Ford are excellent in customer service, this is the 2nd car I'm getting from them . John was very helpful with my needs and explained everything, pleasure to do bussines with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
George & Patricia, we're overjoyed that you had a great sales experience with John! Thank you for taking the time to write this fantastic review, and enjoy the new ride.
Best experience
Frank Romeo was so helpful in making sure he met all my needs in buying a new car. He was both professional and down to earth and made this the absolute best car shopping/buying experience I've ever had. I recommend going to Hempstead Ford Lincoln to anyone looking for a new car, it was an absolute great experience. Ask for Frank!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt, we greatly appreciate this fantastic review, and we'll be sure to pass along the kind words to Frank!