Reviews
Excellent customer service from start to finish. Salesman...
Excellent customer service from start to finish. Salesman was upfront and truthful about the dealership and the car I was looking at. The lack of hidden fees was a great plus. Never felt pressured to buy, and atmosphere was family friendly with a play area, TV area. Id recommend this dealership to anyone looking to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, osolo1, for leaving Huntington Honda a review. We really appreciate your feedback and will be reaching out to you offline to express that. I am glad that you had a good experience the whole way through! Thanks, Ray Brown, General Manager, 631-423-6000.
Dealership had the exact car we wanted. Staff was very...
Dealership had the exact car we wanted. Staff was very friendly even though we went back 3 times before making the final purchase. Felix although new at the Huntington Dealership was great to work with. I would go back there for my next car and would recommend this place. Also met with Andy, one of the managers who gave us his personal attention.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Huntington Honda a review, panna26. We will be reaching out to you offline to express our gratitude. It’s great to hear that we had just what you were looking for, and that you enjoyed working with our team. Please let us know if there is anything else we can do for you. Thanks, Ray Brown, General Manager, 631-423-6000.
It is nice to know that our experience in purchasing a...
It is nice to know that our experience in purchasing a used car was as rewarding as this was. From the time we walked into the dealership to the day we picked up our car was exceptional. Jeff did a really nice job of helping us pick out the perfect car with everything from the car being detailed to the efficient business side of the transaction being stress free and great. Andy Kitzen was a great help in the overall experience. We could not have been happier. I will without question recommend Huntington Honda Used Cars as a dealer with above board care for their customers with the utmost honesty and integrity. Sincerely Bob & Fran Schalik
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bob and Fran, thank you for taking the time to share about your experience. It is great to hear that Andy and Jeff were able to be of such great assistance. We will be reaching out to you offline to express our appreciation for your thoughtful review. Thanks, Ray Brown, General Manager, 631-423-6000.
Overall, my experience at Huntington Honda was excellent....
Overall, my experience at Huntington Honda was excellent. Not only did I get a great deal on my Civic, the customer service was exceptional. Angel and Georgia are awesome and should continue their hard work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joanna, thank you for taking the time to share about your experience. We will be getting in touch with you offline to express our appreciation of your kind words. I hope you are enjoying your Civic! Please let us know if we can assist you in any other way. Thanks, Ray Brown, General Manager, 631-423-6000.
I just bought my Honda Civic EX approx. 2 weeks ago and...
I just bought my Honda Civic EX approx. 2 weeks ago and have had to bring it in for the most hilarious issues. NOTHING major, just ridiculous (1) the Door 'stopper'-hinge-holder to keep the door propped open, and the most current (2) the horn ... :-/ BUT despite the small inconvenience of these "issues" it has been quite a pleasure dealing with this dealership. Erin Cabildo is AWESOME, what a pleasant personality he and his team have, and great customer service. I've dropped my car off to them in the morning and within a day or two they give me a call as soon as it is ready (never forgetting about me) and that's it. Of course I am sure if I needed to stay and wait they would get my car done sooner, but fortunately I have a boyfriend who doesn't mind being my chauffer :). The real test will be if I do have to wait for the repair, and if I need to borrow a loaner from them. I shall see how that will pan out, but I will review when that occurs, otherwise as of this moment I am really happy how Erin (and the whole service team) has treated me, and my boyfriend who also purchased from them. There isn't much else to write because I'm not complaining... it's just worth it to purchase a car here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thelunacroft, thank you for your kind review. I’m glad that Erin has been able to help fix these little issues and make your experience with Huntington Honda such a positive one. We will be reaching out to you offline to express our appreciation for the great feedback. Thanks, Ray Brown, General Manager, 631-423-6000.
After doing a fair amount of research on cars and car...
After doing a fair amount of research on cars and car buying as well as reading numerous dealer reviews, I requested quotes over the Internet from several Long Island Honda dealers. Within a few emails back and forth, Nina Ahmed-Rathore offered a quote -- as I had specified, one that included all charges and fees -- and also added what the DMV fees and sales tax would be. She answered all my questions and assured me that her quote plus the specified DMV fees and tax was the bottom-line number with nothing else to be added. With that, I took a ride to Huntington Honda. Huntington Honda is a busy dealership on a Saturday, but Nina put me together with Anthony Alfaro and he never once tried to rush me through anything. He patiently walked me through the major features of the car and even arranged a test drive of the actual car I was planning on purchasing. I had test driven a car at another dealership but did not feel as comfortable as I did during the drive with Anthony -- he seemed willing to spend as much time as necessary to allow me to get a good feel for the fit and handling of the car. There is no such thing as a "handshake on a deal" over email, but Nina had assured me that the numbers we had discussed were already approved and entered into their system and that she would completely apprise whomever I worked with of that fact. I have to admit that there were a couple of instances during my sit down over the paperwork with Anthony and later on with Bob Hertzka, the Finance Manager, that several fees might have caused Nina's number to change. But Huntington Honda kept its word and the number that Nina had quoted me was still rock solid in the end. I bought my first Honda from Huntington many years ago and back then, there was no stress, no pressure, no games. Nina, Anthony and Bob have kept up that tradition. It was a pleasure doing business with Huntington Honda then and it was a pleasure now. I would recommend Huntington Honda highly and without reservation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hardtofind, we really appreciate you taking the time to share about your experience. It is always our goal to make sure our customers have a great experience and I am glad to hear that Nina, Anthony and Bob were all able to prove this to be true. We will be contacting you offline to express our gratitude for your thoughtful review. Thanks, Ray Brown, General Manager, 631-423-6000.
I just purchased 2010 Accord LX-P from Michael at...
I just purchased 2010 Accord LX-P from Michael at Huntington Honda. I went there after checking out their online inventory. Because I heard and read about many bad cases about the (used) car purchases, I was a little bit worried. I was going to just walk out if they begin to put non-sense additional charges on top of the car price. Michael who helped me throughout the whole process was an honest sales consultant. He was clear about what was the price of the car and what are the additional cost on top of it. (Only the reasonable ones like taxes, registration, title, inspection. No ridiculous fees such as delivery charge, documentation fees, car ready cost, etc etc.) And throught out the whole process, he was very friendly and nice. (This was my first car purchase in US & it is a very complex process with many documents, so there were many things that I couldn't follow quickly. Whenever I could not understand something, I asked him to explain it again, and he delightfully re-explained it.) So, yes. If someone I know plans to buy a Honda used car, I will definitely recommend him to them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Junkang, for leaving us a review. We will be contacting you offline to extend our appreciation. I am glad that Michael was able to help you through the whole process, answering any questions along the way. Hope you are enjoying your Accord! Thanks, Ray Brown, General Manager, 631-423-6000.
Alam was extremely helpful and knowledgeable. He made...
Alam was extremely helpful and knowledgeable. He made our experience of purchasing a car very easy with no fuss. It was a great experience and I love my new car! Top-notch service all the way around!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pcck, thank you for taking the time to leave Huntington Honda a review. I am glad that Alam was able to make your car-purchasing experience a smooth one. We will be reaching out to you offline to extend our appreciation for your kind review. Thanks, Ray Brown, General Manager, 631-423-6000.
my experience at Huntington Honda with Jeff and Georgia...
my experience at Huntington Honda with Jeff and Georgia was outstanding! they helped me find the car of my dreams and at an amazing price helped me and my father get approved to buy the car. i would def-finally recommend friends and loved ones to this dealership they are awesome and get the job done. friendliest people i have ever met :) i love my scion Tc <3
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melly94, thank you for taking the time to leave us a review. I am so happy to hear that Jeff and Georgia were able to help you find the perfect car! We will be reaching out to you offline to express our appreciation for you choosing Huntington Honda. Thanks, Ray Brown, General Manager, 631-423-6000.
Updated On: 7/19/2013 =================== Yes...
Updated On: 7/19/2013 =================== Yes I've got all my money back including taxes. Thanks a lot to Andy Kitzen for prompt response and taking care of this case on a priority basis. It's always better late than never! Thanks again! Original Post: 7/12/2013 12:02:06 AM =============================== Recently I’ve purchased a pre-owned Honda certified used car (Civic 2010) and I had really a bad experience with Huntington Honda. After a 2.5 months of wait I've decided to write a review: I went to Huntington Honda West. I took a print out of their online price and finalized the car. The sales man explained me the price break up and tax calculation in his hand written sales order, I signed the order and he took it the manager for final paper work and financing. After finishing paper work the manager called me to his desk and suddenly started showing up how much installment I’ve to pay for an ‘Extended Warranty’. He described the thing as if the EMI includes the cost of car as well as extra warranty and the delta is very nominal (Actually the EMI amount of the car and yearly charge for that Extended Warranty was almost same around $259 and so he played the tricks to sell the extra warranty). When I realized the ‘Extended Warranty’ was costing me extra $1395, I decided to cancel it and submitted the cancellation form the very NEXT DAY of the purchase. He said it’ll be cancelled within 4-6 weeks. But still I found there was some DISCREPANCY of $295 in the Final financed amount and the price in the sales order which the sales man provided me initially. He was trying to convince me that it’s some tax thing… and finally told me that it’s because of Theft protection device in the car and that can’t be removed or cancelled. When I asked why didn't he tell me before ... he said ‘SORRY’!!! This is even NOT the END of the STORY. I used to follow up over phone regarding extended warranty cancellation status and every time they asked me to wait for 4 to 6 weeks. After 6 weeks when I visited the branch in person, after a long wait the sales man talked to me and informed that they DIDN'T RECEIVE ANY CANCELLATION FORM because that manager already left the company (even though I submitted the cancellation form in front of the sales man and talked to him several times over phone regarding the cancellation status)!! That day I resubmitted the cancellation form and it’s been total 2.5 months and still waiting for that money back! Another horrified thing I discovered on that day. That another $295 discrepancy was actually an extra ‘After Sell’ fee (but they never mentioned about it and it’s not there in their website) and the manger never showed me that computerized final sales order and I didn't even signed that form. I realized it when on my request the sales man gave me that copy. So please be extremely careful about these people, their tricks and hidden costs if you decide to buy a car from them. Also be informed that these kind of warranties can only be cancelled through the dealer, NOT by calling the insurance company!!! Now Hoping that I’ll get back at least $1395 if not another $295 of After Sell hidden fee.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
