Reviews
Excellent Experience!
Working with Justin Stein was nothing less than an excellent experience. Justin went the extra mile to ensure my wife and I was not only delivered a beautiful 2018 GLE 350 but he got us the deal we were looking for. I would highly recommend Mercedes Benz of Smithtown! Oh an I got to keep the pink hat :-)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this incredible feedback! It is our goal to ensure that our guests leave completely content and confident in their purchases, and we are so glad that Justin was so successful in ensuring that you found the perfect vehicle for the best deal. We appreciate your recommendation, and we are so excited for you to enjoy your new vehicle.
EXCELLENT
I WENT TO PURCHASE A CLA AND AFTER TALKING WITH VALENTINE DISCOVERED THIS WAS NOT A GOOD CHOICE FOR ME. HE RECOMMENDED A C300, WHICH FIT ALL MY NEEDS. I WAS VERY GRATEFUL FOR HIS TIME AND DIRECTION TO ANOTHER VECHILE. NOW I AM VERY HAPPY. LOVE MY NEW CAR.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave this great review! We are thrilled that Valentine was able to accommodate your needs and lead you to your perfect vehicle. It is so important to us to keep our customers' best interest in mind, and it is such a joy to know that you are so happy with your new vehicle. Please let us know if there is anything more we could do for you in the future.
Excellent Experience at Mercedes Benz of Smithtown
MB of Smithtown is Dealership Excellence from the lovely receptionist to the Finance Mgr. My Sales Rep. Fritz Jean is the best. Matthew provided the ultimate walk through on the features of my E-Class. An overall excellent experience!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your amazing review! We are so glad that Fritz, Matthew, and the team were able to help you take home a wonderful new vehicle, while providing you with a remarkable overall experience. It is a joy to hear of your satisfaction, and we hope to see you again when you are ready for your first service.
Best experience at a car dealership
Mercedes Benz Smithtown is the best car dealership experience I ever had val is the best salesman and has the best personality! He made the leasing process easy and painless. I have already started recommending him to my friends and family. And I’m sure they will go to this location to work with him. This is my first Mercedes and I plan on going back to Smithtown when my lease is over to work with val again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jen, Thank you so much for your wonderful review! We are thrilled that Val provided you with such a smooth and hassle-free experience, and that he ultimately earned your confidence in his service. He will be so honored to hear of your recommendation, and we are sure that he will provide you with the same quality assistance again when you are ready for your next lease!
Smithtown Mercedes-Benz is AWESOME
I live in Milton, GA and wanted a specific vehicle (Mercedes E550 Cabriolet) and found the model and amenities in a vehicle located at Smithtown Mercedes-Benz in New York. Justin Stein answered my internet query and, from the start, he was very helpful in helping me maneuver through Smithtown’s processes. We quickly agreed on a price, my pre-approved funding and the shipping details for my vehicle. As a virtual purchaser, please remember that your sales representative may not always be available when you call so, you must practice patience. All in all, Justin delivered on all my expectations throughout the entire process and, I couldn’t be happier!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beyond outstanding
This experience was truly the car leasing experience of a lifetime,Trent was my salesman and couldn’t have been more helpful with all aspects of my leasing experience,Bill Riedel was beyond amazing getting me into my dream car,I will never use another dealership after the superb A+++ service I received there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi George, Thank you so much for your incredible review! It is so wonderful to hear that Bill and the team provided you with the extraordinary service that you deserve throughout your recent leasing experience! We are honored to have earned your confidence, and we can't wait for the opportunity to work with you again.
Great Car - Caring Salesman
My salesman Valentine Horvath was very considerate of my needs. He was patient and efficient. Valentine gave me a very workable deal and took extra time with all of my questions and desires. I would definitely choose Mercedes again if I could have him as my salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandie, Thank you so much for sharing these kind words! We are overjoyed to hear how confident you are in Valentine's service, and we are thrilled that he was able to accommodate your needs and resolve each of your concerns. We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again.
Best Experience Hands Down
Valentine was extremely personable and enjoyable to work with. Valentine dedicated numerous hours working with me helping me find the ideal fit for my needs and budget. He stayed trued to his numbers and I am confident working with Valentine allowed me to receive truly the best deal possible. The car was pristine on delivery and I could not be happier! Thank you to Matt who also took his time to show me the ins-and-outs of all the luxury and sport feature on my vehicle. I am extremely pleased with my experience. Mercedes-Benz of Smithtown has a great team working to make customers as happy as I am and they can definitely count on my business in the future. Super professional and so welcoming. Thank you to all. 5 Stars Hands Down.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share this incredible review! We are so pleased that Valentine was so thorough in ensuring that you not only found the perfect vehicle for the best price, but that the entirety of your experience was as smooth and hassle-free as possible. Your satisfaction comes first to us, and we are thrilled that Valentine, Matt, and Janet went above and beyond to ensure that we reached it! We hope you enjoy your new vehicle!
Fabulous experience!
Valentine my sales associate truly helped me find the perfect car and listened to all my concerns. All staff were friendly and informative. They made the experience easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so thrilled that Valentine was able to accommodate your needs and ultimately lead you to your perfect vehicle! We are so glad that we had the opportunity to do business with you, and it's a joy to know that your overall experience was so hassle-free. We hope to work with you again when your vehicle is ready for its first service.
Awesome service!
My family recently went in to MB of Smithtown looking for a new vehicle. Valentine Horvath was fantastic! He quickly helped us find the right vehicle for our family. Entire process was seamless and painless!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
