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Smithtown Toyota

(1,280 reviews)
Sales hours: 9:30am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:30am–8:00pm 7:00am–5:00pm
Tuesday 9:30am–8:00pm 7:00am–5:00pm
Wednesday 9:30am–8:00pm 7:00am–5:00pm
Thursday 9:30am–8:00pm 7:00am–5:00pm
Friday 9:30am–8:00pm 7:00am–5:00pm
Saturday 10:00am–6:00pm 7:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2022 state dealer award
View 7 awards
2022 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 853-3901 (855) 853-3901
Used (855) 854-0172 (855) 854-0172
Service (855) 853-8912 (855) 853-8912

Reviews

(1,280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smithtown Toyota from DealerRater.

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From the initial interaction and review of my needs

From the initial interaction and review of my needs everything was handled extremely professionally and expeditiously

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Nick! I'm thrilled to hear that your experience at Smithtown Toyota was handled professionally and quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Thank you big Mike and Rocky for an easy and painless

Thank you big Mike and Rocky for an easy and painless process. Mike is a great guy and made the process easy for us. No games and fair price. Ditto Rocky in Finance. Please to do this transaction will be back. My daughter thanks you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! I'm pleased to hear that you had an easy and painless experience with Mike and Rocky at Smithtown Toyota. It's always our goal to provide a fair and straightforward process for our customers. We look forward to welcoming you and your daughter back for your next visit. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Very comfortable experience.

Very comfortable experience..everything went smooth and timely..be back in a couple years .I guess I'll have to recommend a friend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I am pleased to hear that you had a comfortable and smooth experience at Smithtown Toyota. I appreciate your recommendation to your friend, and we look forward to seeing you again in a couple of years. If you have any questions in the meantime, feel free to reach out! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Polite informative patient knowledgeable n easy to talk

Polite informative patient knowledgeable n easy to talk to. He did not rush us n was a truly nice man. He his an asset to your dralership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Fran! I'm thrilled to hear that you had such a positive experience with our team at Smithtown Toyota. It's great to know that our staff provided you with the patience and knowledge you were looking for. I appreciate your kind words, and we hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Very kind not pushy.

Very kind not pushy. Gets you all the info you need efficiently to move things along

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Robert! I'm glad to hear that you had a positive experience at Smithtown Toyota and appreciated our team’s efficiency and approach. We strive to provide all the necessary information to help our customers make informed decisions. We look forward to seeing you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Mike, Monty and Diego were incredibly helpful and

Mike, Monty and Diego were incredibly helpful and professional. They helped me find the right car for the right price and made the entire process easy and seamless. No games just an honest sale. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your review! I am happy to hear that Mike, Monty, and Diego were able to assist you in finding the right car at the right price, making your experience at Smithtown Toyota enjoyable and seamless. Your feedback about our honest approach mean a lot to us. We look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Had a great great great great great great great great

Had a great great great great great great great great great, great great purchasing experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad to hear you had such a great purchasing experience at Smithtown Toyota. We appreciate your support and look forward to assisting you again in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Mike was considerate, polite, knowledgeable and

Mike was considerate, polite, knowledgeable and professional to deal with. I like the way I was treated. Thank you Toyota Smithtown

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful feedback! I'm delighted to hear that Mike delivered a thoughtful and professional experience at Smithtown Toyota. Providing excellent care to our customers is always our priority, and your kind words truly mean a lot. We look forward to the opportunity to assist you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Louis M Bilous is a fantastic salesman.

Louis M Bilous is a fantastic salesman. He is friendly and knowledgeable, and was able to get me everything I wanted and more. Very positive experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! I'm pleased to hear about your positive experience with Louis at Smithtown Toyota. Our team takes pride in providing excellent customer service, and it's great to know that Louis was able to meet your needs. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

Everyone at Smithtown Toyota helped me out in every way

Everyone at Smithtown Toyota helped me out in every way they could to ensure that I have a great deal on a car. One of your associates,Mike, even stayed extra time to help me out with a sale so I have nothing but positive opinions about Smithtown Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Theo! I'm pleased to hear that you had such a positive experience at Smithtown Toyota. It's fantastic to know that Mike went above and beyond to assist you with your car purchase. We truly appreciate your kind words and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239