Reviews
Jeff is an amazing guy! I had a fantastic experience buying my truck. If you’re looking for a car or truck, Jeff is definitely the guy to go to—no doubt about it. Thanks, Jeff, for making the whole experience so easy and enjoyable. If I ever need another vehicle, I know exactly who I’ll be going to!
Jeff is an amazing guy! I had a fantastic experience buying my truck. If you’re looking for a car or truck, Jeff is definitely the guy to go to—no doubt about it. Thanks, Jeff, for making the whole experience so easy and enjoyable. If I ever need another vehicle, I know exactly who I’ll be going to!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your awesome review, Danny! I’m honored to hear you had such a great experience purchasing your truck at Smithtown Toyota. Jeff truly appreciates your kind words and is always ready to assist with any future vehicle needs. We look forward to seeing you again! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Needed to have service done on our son's car before beginning daily.commute to NYC. John worked with Dave and the staff to help squeeze us in and take care of us last minute. So VERY THANKFUL...always take care of us and our 4 Toyotas. Thanks so very much!
Needed to have service done on our son's car before beginning daily.commute to NYC. John worked with Dave and the staff to help squeeze us in and take care of us last minute. So VERY THANKFUL...always take care of us and our 4 Toyotas. Thanks so very much!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I’m pleased to hear that John, Dave, and the staff were able to accommodate your son's car service last minute. At Smithtown Toyota, we truly value our customers and appreciate your loyalty to us and your four Toyotas. We look forward to taking care of you again in the future! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Had a really great experience at Smithtown toyota getting my first car. Very seamless process went in on a Sunday and was able to pick up the car next day! Thank you Jeff and the rest of the team!!
Had a really great experience at Smithtown toyota getting my first car. Very seamless process went in on a Sunday and was able to pick up the car next day! Thank you Jeff and the rest of the team!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Shannon! I’m thrilled to hear that you had a great experience at Smithtown Toyota while getting your first car. It's fantastic to know that the process was seamless for you and that Jeff could assist you effectively. I appreciate your kind words, and we hope to see you again for any future needs! Enjoy your new car! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Louis Bilousa was easy to work with. He was very straight forward with info and I never felt like I was being taken advantage of. He was easy going and made the car buying experience simple. We had specific features that we wanted on our Grand Highlander and had to wait about 4 months for the car to arrive, but it was worth the wait. John Ferrenola called us when the car was ready to be picked up!
Louis Bilousa was easy to work with. He was very straight forward with info and I never felt like I was being taken advantage of. He was easy going and made the car buying experience simple. We had specific features that we wanted on our Grand Highlander and had to wait about 4 months for the car to arrive, but it was worth the wait. John Ferrenola called us when the car was ready to be picked up!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that Louis made your car-buying experience so positive and straightforward. It’s great to know that you found the perfect Grand Highlander with all the features you wanted, and I appreciate your patience during the wait. I’ll be sure to share your kind words with Louis and John. We look forward to serving you again at Smithtown Toyota! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Jeff Kravitz was so patient in helping me find a vehicle that would fit my life. Very professional, caring and you can see he truly wants the best for his customers and making sure they are truly satisfied with their purchase.
Jeff Kravitz was so patient in helping me find a vehicle that would fit my life. Very professional, caring and you can see he truly wants the best for his customers and making sure they are truly satisfied with their purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing review, Docchino! I’m thrilled to hear that Jeff provided you with such exceptional service while helping you find the perfect vehicle for your needs. At Smithtown Toyota, we strive to ensure our customers are satisfied, and it's great to know that Jeff exemplified this commitment. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
It was a very easy experience with my lease running out and jumping into a new vehicle.
It was a very easy experience with my lease running out and jumping into a new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! I’m delighted to hear that your experience at Smithtown Toyota was easy while transitioning into your new vehicle. I appreciate your business, and we hope to see you again soon! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Andrii was very helpful and gentleman, thank you for your help Andrii was very helpful and a gentleman thank you
Andrii was very helpful and gentleman, thank you for your help Andrii was very helpful and a gentleman thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're pleased to hear that Andrii provided you with excellent service at Smithtown Toyota. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Louis was extremely helpful throughout the process. The dealership handled the transaction in an efficient and straightforward manner. We are extremely happy with their service, and our new camry.
Louis was extremely helpful throughout the process. The dealership handled the transaction in an efficient and straightforward manner. We are extremely happy with their service, and our new camry.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that Louis was able to assist you and that you found the transaction efficient and straightforward. It’s great to know you’re happy with our service and your new Toyota Camry. I appreciate your feedback, and we look forward to welcoming you back to Smithtown Toyota in the future! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
I've never reviewed a car dealership before, but this is a case where I needed to share what was the best experience ever. First, let me explain that I hate buying or leasing cars, and dealing with unscrupulous salespeople. The pressure, the games, the bait and switch--we've all seen it. I was dreading having to face another miserable experience, but I was looking for a loaded Toyota Tacoma, and what I was available at Smithtown Tacoma. I called the dealership and was lucky enough to have the phone answered by Mike Kaslouskas. I felt from the start that this was going to be a different experience for me. I told Mike what I wanted and he said he had just that vehicle. I told him I wanted the out the door price without add-ons. Mike said of course, and proceeded to tell me that the price would have no add-ons except for sales tax and the cost for DMV. I was already stunned. No add-ons? Huh? What, no dock fees, dealer fees, and all the bogus charges you find everywhere else? How is this possible? Mike told me that he doesn't like games and was only interested in getting customers what they want for the best price he can give. Sounds like a line, right? Trust me, it wasn't. I told him I'd be in the next day with my wife to see if we could make a deal. Mike was as genuine in person as he was on the phone. I couldn't believe he never once tried to sell me a single thing extra. He never even asked if I was financing, or trading in. I kept waiting for the other shoe to drop and it never did. I told Mike we were trading in our old Tacoma, and he had the team value it and they offered me a very fair price which happened to be right in line with what I had found on line from the various sites who buy used cars, like Carvana. I told him I'd be paying cash, and that was not a problem at all; there was no pressure whatsoever to make money through interest financing. We looked at the truck, went over all the features and I was ready to sign. Once that was done, Mike took us to another gentleman who handles the final payment. Not once did this gentleman, (Diego) ever try to push extras on us and we finished with Diego in less than 2 minutes after he told us what to bring when we pick up the car. Finally, from there we went to Kyle who took under 2 minutes to take care of calling our Insurance company so that the car insurance would be seamless at pick up, cutting out the legwork of me having to call my insurance company. I cannot say strongly enough that if you want a Toyota, go to Smithtown first where there are no games, just honest, friendly people who make the experience truly a joy! I also have to commend John. John is the last stop at delivery and the person who at other dealerships tries to squeeze you for every possible extra. Not this guy!! John didn’t try to sell a single extra thing and was extremely professional and friendly. I did discuss with him about the extended warranty and John gave me a great price to extend my coverage from 3 to 8 years. This was exactly what I wanted and John was the icing on the perfect experience.
I've never reviewed a car dealership before, but this is a case where I needed to share what was the best experience ever. First, let me explain that I hate buying or leasing cars, and dealing with unscrupulous salespeople. The pressure, the games, the bait and switch--we've all seen it. I was dreading having to face another miserable experience, but I was looking for a loaded Toyota Tacoma, and what I was available at Smithtown Tacoma. I called the dealership and was lucky enough to have the phone answered by Mike Kaslouskas. I felt from the start that this was going to be a different experience for me. I told Mike what I wanted and he said he had just that vehicle. I told him I wanted the out the door price without add-ons. Mike said of course, and proceeded to tell me that the price would have no add-ons except for sales tax and the cost for DMV. I was already stunned. No add-ons? Huh? What, no dock fees, dealer fees, and all the bogus charges you find everywhere else? How is this possible? Mike told me that he doesn't like games and was only interested in getting customers what they want for the best price he can give. Sounds like a line, right? Trust me, it wasn't. I told him I'd be in the next day with my wife to see if we could make a deal. Mike was as genuine in person as he was on the phone. I couldn't believe he never once tried to sell me a single thing extra. He never even asked if I was financing, or trading in. I kept waiting for the other shoe to drop and it never did. I told Mike we were trading in our old Tacoma, and he had the team value it and they offered me a very fair price which happened to be right in line with what I had found on line from the various sites who buy used cars, like Carvana. I told him I'd be paying cash, and that was not a problem at all; there was no pressure whatsoever to make money through interest financing. We looked at the truck, went over all the features and I was ready to sign. Once that was done, Mike took us to another gentleman who handles the final payment. Not once did this gentleman, (Diego) ever try to push extras on us and we finished with Diego in less than 2 minutes after he told us what to bring when we pick up the car. Finally, from there we went to Kyle who took under 2 minutes to take care of calling our Insurance company so that the car insurance would be seamless at pick up, cutting out the legwork of me having to call my insurance company. I cannot say strongly enough that if you want a Toyota, go to Smithtown first where there are no games, just honest, friendly people who make the experience truly a joy! I also have to commend John. John is the last stop at delivery and the person who at other dealerships tries to squeeze you for every possible extra. Not this guy!! John didn’t try to sell a single extra thing and was extremely professional and friendly. I did discuss with him about the extended warranty and John gave me a great price to extend my coverage from 3 to 8 years. This was exactly what I wanted and John was the icing on the perfect experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Tony! I’m glad you had the best experience ever at Smithtown Toyota. It’s great to know that Mike, Diego, and Kyle provided you with genuine and pressure-free service while helping you find the perfect Toyota Tacoma. Wee're proud to have a team that prioritizes honesty and customer satisfaction. Your commendation of John is greatly appreciated as well. Thank you for choosing us, and we look forward to seeing you again! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239
Great salesmen, very helpful and not pushy. Was able to get us the deal we wanted and help us the entire way through the process.
Great salesmen, very helpful and not pushy. Was able to get us the deal we wanted and help us the entire way through the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Marc! I'm pleased to hear that we were able to help you get the deal you wanted and guide you through the entire process at Smithtown Toyota. Your satisfaction is our priority. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Lauren Karakasians | [email protected] | (631)724-3100 ext. 239