[{"id":96365,"personPtyId":37358473,"firstName":"Lou","lastName":"Bilous","titleText":"Toyota Master Certified Sales Rep","shortBioText":"Lou has been with Toyota since 1989.He has also been a member of Toyota Sales Society for Outstanding Sales and Customer Satisfaction since 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Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

Smithtown Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2007

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to b

...

rowse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Ask about our Smithtown Toyota 4Life Program!

"Home of the Smithtown Toyota 4LIFE"

Reviews

4.8 out of 5 4.8
662 lifetime reviews. Includes reviews of Smithtown Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 15, 2018

    10/13/2018 : Went in to look at a Rav4 Hybrid. I chose Smithtown Toyota because I had purchased a Prius from them in July of 2015. The. salesman I had... dealt with was no longer working there but the experience had been so good I decided to try them again, this time as my first dealer to visit. Was not thinking I would be buying that day. I was doing my first real looking after researching and had come down to two vehicles I was interested in. David Sung was wonderful. Test drove vehicle. Mr. Sung was knowledgeable on all the features of the vehicle. He had my current vehicle appraised and came back with what I thought was a VERY fair offer. We then discussed the vehicle and I decided to purchase. I felt price was very fair. At this time I am waiting for Smithtown Toyota to find a vehicle in a color I like with the features I want. There was NO high pressure sales at all. More to follow but so far I am a VERY satisfied customer for the second time! UPDATE: Picked up my new Rav4 hybrid yesterday. Things could not have been easier. David Sung spent over an hour with me reviewing the many feaures of my new car. I would recommend Smithtown Toyota and David Sung without reservation.

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    Smithtown Toyota

    Thank you so much for this wonderful review of David and our dealership as a whole! It's customers like you who make it all worth it for us. Looking f...orward to seeing you for your next service appointment!¿¿ Lauren Karakasians, Customer Relations Manager


    Worked with:
    David Sung

    Sales

    (5.0) 10 reviews

  • 5.0 out of 5
    October 13, 2018

    Lou Bilous was super super nice and super super friendly . It was my first time buying a car and he made my experience very comfortable .

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    Smithtown Toyota

    Thanks so much for the wonderful 5-star review! We are happy to hear Lou made your first car purchasing experience comfortable. We appreciate your b...usiness and hope to see you again soon! Lauren Karakasians, Customer Relations Manager


    Worked with:
    Lou Bilous

    Toyota Master Certified Sales Rep

    (5.0) 205 reviews

  • May 19, 2018

    Kind, responsive and professional. I highly recommend them! Lou Bilous, my sales agent, was outstanding! He Went out of his way to help me and answered... all of my questions. He was also very funny! I would definitely work with him again.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelly, thanks so much for the wonderful review of our dealership! Let us know if we can assist with anything else down the road. Lauren Karakasians, C...ustomer Relations Manager


    Worked with:
    Lou Bilous

    Toyota Master Certified Sales Rep

    (5.0) 205 reviews

  • 5.0 out of 5
    October 12, 2018

    Worked with Ben. It was not a traditional car buying experience. He was transparent from the start and eagerly worked to meet our needs. We are very pleased... with the entire transaction. We would certainly use this dealership again.

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    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ben Zimmet

    Sales Consultant

    (4.9) 25 reviews

  • 5.0 out of 5
    October 11, 2018

    Lou as been an exceptional person very knowledgeable and great with peoples I would recommend him anytime the whole Smithtown staff is very friendly and... they work with you keep up the good works Mr Ford

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    Smithtown Toyota

    Thanks so much for the wonderful 5-star review! We appreciate your business and hope to see you again soon! Lauren Karakasians, Customer Relations Man...ager


    Worked with:
    Lou Bilous

    Toyota Master Certified Sales Rep

    (5.0) 205 reviews

  • 5.0 out of 5
    October 8, 2018

    I was expecting to have to haggle and have the usual stressful experience of buying a new car. Mr. Sung, however, made it incredibly comfortable and easy.... After a brief phone call to the dealership I decided I would buy my car from him. Two days later I did just that. I am completely satisfied with him and the dealership.

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    Smithtown Toyota

    Thank you for the great review! We are happy to hear you were able to enjoy your experience while purchasing your new vehicle. Looking forward to seei...ng you for your next service appointment! Lauren Karakasians, Customer Relations Manager


    Worked with:
    David Sung

    Sales

    (5.0) 10 reviews

    Keith Williams

    Finance

    (4.9) 37 reviews

  • 5.0 out of 5
    September 24, 2018

    we shop around for a new Toyota Highlander and we got the best offer from smith town Toyota, sale person Lou was great more then Great

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    Smithtown Toyota

    Thank you for the wonderful review! We are happy to hear you received such a great deal on your Highlander through Smithtown Toyota. Looking forward... to seeing you for your first appointment! Lauren Karakasians, Customer Relations Manager


    Worked with:
    Lou Bilous

    Toyota Master Certified Sales Rep

    (5.0) 205 reviews

    Keith Williams

    Finance

    (4.9) 37 reviews

  • 5.0 out of 5
    September 24, 2018

    My wife and I took delivery of our new RAV4 hybrid on Saturday Sep 22nd and we couldn't be more thrilled with the deal we got and the expertise of David... Sung. David's product knowledge is exceptional and he guided our purchase from the beginning through delivery. I highly recommend Smithtown Toyota and David! Will purchase our next vehicle there.

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    Smithtown Toyota

    Thank you for the wonderful 5-star review! We appreciate your business and look forward to seeing you again in the future! Lauren Karakasians, Custome...r Relations Manager


    Worked with:
    David Sung

    Sales

    (5.0) 10 reviews

  • 5.0 out of 5
    September 23, 2018

    Thank You, Larisa, Dave B. and Parts Dept. On Saturday-22/Sept/2018, I was in need of a (utility-convenience) part for my 2017 Prius Two model. The nice... man(I appologize for not recalling his name) at the parts counter remembered all the details of my needs from our discussion two-days prior... very impressive. And after the purchase, I asked Larisa R. for some advice about the item, and in a short-order of time, Larisa R. & Dave B., Service Manager, was right beside me and spent a decent amount of time, making sure I would be getting the best use of the part. I'm also thankful for the wonderful detailing-job done and State Inspection for my 1-year-old Prius. Again, the people at Smith town Toyota excel at helping the customer feel right-at-home!

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    Came in for service or repair
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    Smithtown Toyota

    Thank you for the very kind words about Larisa and Dave! We'll be sure to pass this along to them. Let us know if you need anything else down the road...! Lauren Karakasians, Customer Relations Manager


    Worked with:
    Larisa Racenis

    Assistant Service Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    September 23, 2018

    I was looking to purchase a new Toyota Highlander and after shopping around at other dealerships Smithtown Toyota offered the best price and knowledgeable... salesperson. Lou took the time to go over just about every feature that my Highlander had to offer.

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    Smithtown Toyota

    Thanks so much for the 5-star review of Lou and our dealership! Enjoy your new Highlander! Lauren Karakasians, Customer Relations Manager


    Worked with:
    Lou Bilous

    Toyota Master Certified Sales Rep

    (5.0) 205 reviews

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