Reviews
Joe Robinson my Service Mgr.
Joe Robinson my Service Mgr. He is knowledgeable, honest and always looks out for the best interest of the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for sharing your experience! We’re so glad to hear that Joe provides trustworthy guidance and consistently puts customers first. Please don’t hesitate to call if there’s ever anything you need.
Bob g.
Bob g. And Joe Robinson are always there for me. They take of me if I am buying a new car or servicing my old one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Louise, Thank you for your kind words! We’re so happy to hear that Bob and Joe consistently provide the support and care you need, whether you’re purchasing or servicing your vehicle. Please don’t hesitate to call if there’s ever anything you need.
I had an Excellent experience in both Sales , and
I had an Excellent experience in both Sales , and Service. I can't say enough about this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Mr Robinson my Service Mgr is a trusted advisor.
Mr Robinson my Service Mgr is a trusted advisor. I trust his opinions and suggestions to keep my TLX running at peak performance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Geri, thank you for sharing your experience and recognizing Mr. Robinson for his reliability and guidance in maintaining your TLX. Please reach out if there’s anything else we can do for you.
Always a pleasure working with Joseph & Tina.
Always a pleasure working with Joseph & Tina. It is such a positive experience. I traded in my Mercedes for an Acura, and I?m glad I did.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy, thank you for sharing your experience and letting us know how much you enjoyed working with Joseph and Tina during your trade-in and purchase. Please reach out if there’s anything else we can do for you.
When I took my Acura TLX in for a routine service, it was
When I took my Acura TLX in for a routine service, it was determined that I needed to replace the front struts which should take more than a day. My service representative Joe Robinson had already secured a loaner car before he called me up to the service desk. The quality of customer service is beyond expectations. The facility is immaculate & everyone I came in contact with was polite, respectful and a pleasure to deal with. I love this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, We’re glad to hear Joe went above and beyond by arranging a loaner ahead of time and that the entire team provided such professional and respectful care. It’s great that the facility and service continue to exceed your expectations. If you ever need anything else, please don’t hesitate to reach out!
Edwin was so professional, (my service representative),
Edwin was so professional, (my service representative), treated me as a family and an asset to the dealership. More power to you and to the dealership. thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alexford, We’re glad to hear Edwin provided such professional care and made you feel valued during your visit. It’s wonderful to know he left such a positive impression. If you ever need anything else, please don’t hesitate to reach out!
Island Acura's service department is always right up
Island Acura's service department is always right up front with you in what needs to be done and what you can put off. Everybody there is pleasant and friendly and act like they want your business. The waiting room is comfortable with TV and coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, We’re glad to hear the service department consistently provides clear guidance and that the whole team creates a welcoming environment. It’s also great to know you find the waiting area comfortable during your visits. If you ever need anything else, please don’t hesitate to reach out!
This is my 30th consecutive year with Island Acura and
This is my 30th consecutive year with Island Acura and Bob Gio! They are a class operation and have always treated me with the ultimate respect. Bob knows everything about his business which is why I keep coming back. I have 2 Acuras today. Joe Robinson runs a terrific Service team as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi John, Thank you for your incredible loyalty—thirty years is truly remarkable! It’s wonderful to hear that Bob and the Island Acura team have consistently provided you with outstanding service and care, and that Joe continues to run such a reliable service department. If you ever need anything else, please don’t hesitate to reach out!
Hats off to Bob Gio!
Hats off to Bob Gio! I went in with dozens of questions about the Acura. Bob took the time to answer all of them.. Bob's demeanor makes you feel like you are his most important customer. I went in just to "browse" and I came out with a brand new Acura, Picking up my Acura with a big red bow on it made my day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jo, We’re so glad to hear Bob took the time to answer all your questions and made you feel valued throughout your visit. It’s wonderful that you left with a new Acura and such a memorable experience. If you ever need anything else, please don’t hesitate to reach out!