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Island Acura

(565 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2017 consumer dealer award

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See all 24 vehicles from this dealership.

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Reviews

(565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Acura from DealerRater.

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On my most recent service visit to Island Acura, Geremiah, who was extremely helpful and professional made sure that my servicing concerns were all addressed and that my RDX was detailed BEAUTIFULLY. He and Tina kept me fully apprised on the work order progress of my RDX throughout the day as I was having multiple services performed. Geremiah recommended that certain maintenance services needed to be completed and when I left, it felt as if I was driving a new RDX :) Matt was also WONDERFUL and is my 'go to' expert when it comes to questions pertaining to the audio and navigational app on my vehicle. He is extremely knowledgeable and patient and reviews everything with me to make sure I can implement what he just showed me. The Dealership Manager, Joey Robinson, and his expert staff are the reason I keep returning for all of my servicing needs as a very satisfied customer :)

On my most recent service visit to Island Acura, Geremiah, who was extremely helpful and professional made sure that my servicing concerns were all addressed and that my RDX was detailed BEAUTIFULLY. He and Tina kept me fully apprised on the work order progress of my RDX throughout the day as I was having multiple services performed. Geremiah recommended that certain maintenance services needed to be completed and when I left, it felt as if I was driving a new RDX :) Matt was also WONDERFUL and is my 'go to' expert when it comes to questions pertaining to the audio and navigational app on my vehicle. He is extremely knowledgeable and patient and reviews everything with me to make sure I can implement what he just showed me. The Dealership Manager, Joey Robinson, and his expert staff are the reason I keep returning for all of my servicing needs as a very satisfied customer :)

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for the wonderful feedback, Susan! We are thrilled to hear that Geremiah, Tina, and Matt took such great care of you and your RDX in our service department. We truly appreciate your continued loyalty and will be sure to share your kind words with Joey Robinson and the entire team.\n\nThe Island Acura Team

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Excellent service and good job Happy to come back again and again Definitely I will , thank you

Excellent service and good job Happy to come back again and again Definitely I will , thank you

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, Thank you for the great feedback! We are so glad you had an excellent experience and look forward to welcoming you back again. Thank you for your continued trust.

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The service department at Island Acura is excellent. They are the main reason I stick with Acura, it is easy to get an appointment & service is done in a timely manner.

The service department at Island Acura is excellent. They are the main reason I stick with Acura, it is easy to get an appointment & service is done in a timely manner.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy, we are so happy to read such a great review about Island Acura! We are always more than happy to assist you if anything else comes up. Take care!

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So yesterday I had left a negative review for Island Acura, which is perfectly fine cause they’re not fixing an issue that I had. It was a business transaction nothing personal but Tim Timko of Island Acura decides to tell me I’m not the man my father is meanwhile my father is battling cancer and he knows that cause my father returned a lease early and paid it off because he can’t drive anymore and he could barely walk in the dealership and now you’re making fun of him. Thank you then you call me a loser after that fact so I’m a loser now after buying five cars from you in the last six years that makes me a loser. I guess just cause I had a problem with the last one in this one that makes me a loser thank you Tim for being such a nice considered human knowing what my family is going through at this time so if anyone supports this dealership, you know what you’re getting into that’s all I’m gonna say you’re going after people that don’t even care about values and on top of it if Acura keeps this Tim Timko working that would be crazy in my opinion

So yesterday I had left a negative review for Island Acura, which is perfectly fine cause they’re not fixing an issue that I had. It was a business transaction nothing personal but Tim Timko of Island Acura decides to tell me I’m not the man my father is meanwhile my father is battling cancer and he knows that cause my father returned a lease early and paid it off because he can’t drive anymore and he could barely walk in the dealership and now you’re making fun of him. Thank you then you call me a loser after that fact so I’m a loser now after buying five cars from you in the last six years that makes me a loser. I guess just cause I had a problem with the last one in this one that makes me a loser thank you Tim for being such a nice considered human knowing what my family is going through at this time so if anyone supports this dealership, you know what you’re getting into that’s all I’m gonna say you’re going after people that don’t even care about values and on top of it if Acura keeps this Tim Timko working that would be crazy in my opinion

Rating breakdown (out of 5):
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your feedback.

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They were a pleasure to deal with.Everyone was very helpful and the service was excellent

They were a pleasure to deal with.Everyone was very helpful and the service was excellent

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

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I had a great experience at Island Acura, especially thanks to Geremiah. He was extremely helpful and professional throughout the entire process. He assisted me with getting my rims fixed and made sure everything was taken care of properly. He also went above and beyond by offering me a great discount on a tire package, which I really appreciated. I’m very happy with the service I received and would definitely recommend Geremiah to anyone visiting Island Acura. He made the whole experience a lot easier and more positive!

I had a great experience at Island Acura, especially thanks to Geremiah. He was extremely helpful and professional throughout the entire process. He assisted me with getting my rims fixed and made sure everything was taken care of properly. He also went above and beyond by offering me a great discount on a tire package, which I really appreciated. I’m very happy with the service I received and would definitely recommend Geremiah to anyone visiting Island Acura. He made the whole experience a lot easier and more positive!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Service department got me in and out very quickly and informed along the way. Great service!

Service department got me in and out very quickly and informed along the way. Great service!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Thank you to Frank and Bobby for a fantastic experience! From start to finish my experience was a 10!

Thank you to Frank and Bobby for a fantastic experience! From start to finish my experience was a 10!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you, Dan! A perfect 10 from start to finish means everything to us. We are so glad Frank and Bobby delivered such a fantastic experience. We will make sure they both see this. Don't hesitate to reach out if there is anything else we can help with!

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Joey Ronibsom, Service Mana Joey Robinson, Service Manager, ALWAYS sees to it that may vehicle is serviced in the BEST way! I highly recommend the Island Acura Service Department for your Acura! Joey is an asset to Island Acura and they are extremely fortunate to have him on the team!

Joey Ronibsom, Service Mana Joey Robinson, Service Manager, ALWAYS sees to it that may vehicle is serviced in the BEST way! I highly recommend the Island Acura Service Department for your Acura! Joey is an asset to Island Acura and they are extremely fortunate to have him on the team!

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Island Acura was amazing. I never once felt pressured. Tim was a wonderful salesman. He was up front about everything. Gave me a great deal.

Island Acura was amazing. I never once felt pressured. Tim was a wonderful salesman. He was up front about everything. Gave me a great deal.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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