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Island Acura

(515 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2017 consumer dealer award

Reviews

(515 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Island Acura from DealerRater.

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The best car buying experience I have ever had in my last...

The best car buying experience I have ever had in my last 30 years of buying cars. 1.) No pressure and 2.) No hassle. Bob "Gio" was a class act. He really tried to understand what our need was in terms of a car, and then made, what I felt was, unbiased recommendations leaving us to choose. Was very gracious and generous with his time and sharing his thoughts and views on various options. And, yes he did work with us to accommodate into what we could afford explaining pros and cons. Classy and gentleman. Usually at the close (finance, when you sign on a million documents) is when dealers in general try to push through a million cr@p that is overpriced and does not make sense and do it in a breakneck rush that you can not think. No such hassle here. Clearly explained 3 or 4 offerings without making any recommendations, just clarifying over and over again "entirely up to you." No pushy salesmanship. Overall, Island Acura is something I would highly recommend visiting. From the receptionists - alternating between two ladies every time we went in there - both of whom were very pleasant and left you alone, they have a very relaxed environment where the potential customer is given space to explore, think and deliberate. They do a good job of distinguishing themselves from the stereotypes of a prototypical car-dealer/dealership. If they can't help with your budget, they will not impose on you a financial burden you can't or don't want to take on. Class all around. Bob knows Acura - I think the Instruction manual is his bedtime reading.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for such a wonderful review! We appreciate the recommendation and look forward to working with you again in the future.

This is my 3rd time leasing a car from Bob Gio. Its...

This is my 3rd time leasing a car from Bob Gio. Its always been a great experience. The service department at Island Acura treats you like a king. Acura by far is the best car for the money. The new TLX beats out any other sports sedan made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We appreciate it and hope you enjoy your new TLX (and look forward to working with you again when it's time for your 4th Acura from Island Acura)!

Rocky and Joe were great. Buying a car during COVID was...

Rocky and Joe were great. Buying a car during COVID was not fun, but Rocky made it super easy. He was easy to reach via phone and email and was more than helpful with all of our needs. We love our new car and will certainly be back to Island Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

Bob was great to work with. He was very informative in...

Bob was great to work with. He was very informative in showing the features of the car. He was also super nice. Highly recommend to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We appreciate the recommendation and look forward to working with you again in the future.

Rocky did it again. New MDX at a price no one could...

Rocky did it again. New MDX at a price no one could beat and the service is always great. I'm so happy. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words. We appreciate it and hope you enjoy your new MDX!

I had a great experience. I love it here. The people are...

I had a great experience. I love it here. The people are so friendly and welcoming! I will definitely recommend my friends and family to come here. 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words. We appreciate it and look forward to working with you again in the future!

The easiest car dealership I have ever worked with. Bob...

The easiest car dealership I have ever worked with. Bob "Gio" is more a matchmaker than a salesman. No pressure - just assistance. My second RDX from Island Acura. These people bend over backwards for you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words. We appreciate it and look forward to working with you again when it's time for your thrid Acura!

Very good experience, very prompt service. We didn't feel...

Very good experience, very prompt service. We didn't feel pressured at all. They really delivered on everything about prepping our pre-owned vehicle. Rocky was very friendly and went out of his way in helping us from our first visit to even our follow up visit a few days after picking up the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much fo your wonderful review. We appreciate it and look forward to working with you again in the future!

Today I picked up my Acura MDX from Island Acura .What a...

Today I picked up my Acura MDX from Island Acura .What a great easy experience Darren was my salesman he explained everthing to us spending at least 1 hr he was very patient and understandable.I would definitely recommend this dealership and seeing Darren

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Charlie - thank you so much for the kind words. We appreciate the recommendation and please enjoy your MDX!

Dealership is available when needed and responds to...

Dealership is available when needed and responds to communications immediately. Sales representative was equally accessible and accommodating. I love my new Acura! Very pleased. 5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad you love your new car! We appreciate the kind words and hope to see you again soon!