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Apple Honda

(1,391 reviews)
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Apple Honda from DealerRater.

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Service

Vehicle was brought in promptly and service was done quickly. I was surprised when the service rep said it was finished. I was very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Superb sales & service teams

Kudos to John J. Morgan forctheor consummare skills & courtesy. Best sales service from John J. in my 20 years of leading Hondas. John Turano makes what was for years, a horrible process, a pleasure. Both gentlemen should be signaled out for a bonus or promotion!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil. Ha he and tire rotation, first service 2019 Ins

Service department provided excellent work and care of my car returning it clean and washed. They were timely and punctuality. Thank you to Kevin the manager and Jeremy Labanowski the tech.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly and efficient

The new facilities are a world away from the ageing site they replaced. Service is friendly, helpful, well informed and efficient. An excellent overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Top notch service

Ran into a sudden problem - made a quick call and was told to bring it on in - in a matter of two hours the problem was diagnosed and fixed - outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent.

Keenan was an awesome salesperson. At first, our car could not be located but he finally found it. Our purchase was delayed, but he found it. We are very happy. He was knowledgeable and professional. It was our fourth purchase at Apple Honda and we bring our Odyssey there for service. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

My service agent was very helpful in servicing the needs on my car. He would review my service history & advise what area of the car needs to be inspected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love my CR-V and Apple Honda!!

2 years ago we bought a Honda Ridgeline and had a great experience with our sales lady, Bonnie, so when we were in the market for another car we came back to see Bonnie again. We just bought a 2018 Honda CRV Touring! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As promised

Came in for a recall repair. I was told that the repair would take about an hour. I was also asked if I wanted the outside of my vehicle washed. I said yes. Honda also did an inspection of the vehicle as they always do and I was told about the items that would be in need of repair soon. As promised I was on my way home shortly after.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick and easy

We always have a great experience with Apple and this was no different. They got me in for an appointment quickly which was helpful to my schedule. The new valet drop off was FANTASTIC and Mike made the drop off quick and easy. He called back much sooner than I thought to let us know the car always done. I thought I’d have to leave it for a few days and they had it done in a few hours. The best perk is the car wash when I got it back too! I felt so taken care of. Thanks Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.