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Terry's Ford of Peotone

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (137 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (137 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terry's Ford of Peotone from DealerRater.

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great job

janet made a great recomdation for a car i did not even consider and it end up being the car i was looking for great job listening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

The chairs in the waiting room are very uncomfortable. There are not enough chairs. I was there for 9:00 oil-change & there were people who did not have a chair to sit in. They were mostly older customers who could be there at 9:00 in the morning!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Experience

Everyone was very helpful. I was in and out of Terry's in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ford Fusion

Staff was courteous and knowledgeable. Explained everything clearly. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great dealership

We were pleased enough to purchase another Focus when we went to pick our 2014 from service. Service staff is outstanding and Chris sold a 2015 to our family, after just going in to talk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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On time service

On time service. Only did what was required without a lot of pressure to add extras that are not needed to keep warenty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great leasing experience

I leased 1 2015 Expedition. The sales and finance team were very helpful and completely understood my needs. It was a pleasure doing business with Terry's Ford. I will be a repeat customer in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

I always take my car to Terrys. I know my car is in the best hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The Best Experience

Was in need of a small economical car due to a divorce and it was a complicated transaction due to trading in two cars. The professionalism and ease of transaction was wonderful. I'm very happy with my Ford Fiesta. Would recommend Terry's highly to anyone in need of a car. Very well run dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Job WELL Done :))

Jan. is a super person and very helpful as all the management,shop and service members are. All of the staff offer help when needed!! Ed. Hanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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