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Bettenhausen Chrysler Dodge Jeep RAM

(4,881 reviews)
Visit Bettenhausen Chrysler Dodge Jeep RAM
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 237-0836 (877) 237-0836
Used (866) 906-5208 (866) 906-5208
Service (877) 439-9581 (877) 439-9581

Reviews

(4,881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bettenhausen Chrysler Dodge Jeep RAM from DealerRater.

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An Amazing Car Buying Experience

If you go here you have to see Casey. He is calm, understanding and will help you find exactly what you are looking for. I expected my first car buying experience to be a hassle and stressful. Casey will put you at ease and do everything he can for you. There is no pressure. You feel free to shop around, take a test drive, and ask questions without being pressured into buying before you are ready. I feel lucky that I was able to have such a great experience because that is not always the case. If you are looking to buy a car and don't want to feel pressured do yourself a favor and see Casey and take the stress out of it. The experience will be that much more enjoyable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

So easy!

I just purchased a Dodge Journey Crossroad from Steve Klimara at Bettehhausen Dodge. He was very knowledgeable and down to earth. And being a young woman purchasing a car on her own it can be overwhelming. He made it very simple and easy for me to understand what I was purchasing while also showing me other options. I have had the car for less than 24 hours and I have already referred him to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The purchase of a 2015 Jeep Renegade

My wife and I had an excellent experience at Bettenhausen Jeep in purchasing a 2015 Jeep Renegade. This is a very important and expensive decision but our salesman Casey Dugan made it an enjoyable experience. Their was no pressure from Casey that we had to make a decision on our first trip to Bettenhausen. In fact we did not buy until our third visit after test driving 3 different types of Renegades. Casey was a professional and an answered all of our questions to our satisfaction. He worked very closely with us and gave us a very fair trade in price for our car. We purchased a Jeep Renegade Limited which we are very happy with. We kept our last 2 cars 17 and 14 years so this was an important decision. We want to personally thank Casey for his time and patience in dealing with us and explaining all of the features. He did not try to sell us a car that we did not want. In fact we are the second member of my family to purchase a Jeep vehicle from both Bettenhausen and Casey. If you need to buy a Jeep go visit this dealership and ask for Casey. Bill & Pat Lehnhardt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dodge Dart

I recently purchased a new Dodge Dart from Bettenhausen and couldn't be happier. All the sales representatives there were very polite and the process of buying the car was very simple. The service department there was also amazing as i had to bring it in for a check. They just built a brand new facility that is gorgeous and very modern looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, Josh! We are glad you love your Dodge Dart! We hope to be your destination for any service or car needs in the future and would be more than happy to see you again. Happy driving!

Quick, easy, and well priced.

Steve Klimara was my sales rep and he did a great job helping me find the right car for me. I went there not knowing what car i wanted and he helped me settle on the Dodge Dart. I've had the car for 2 weeks now and couldn't be happier. I think that anyone looking for a new car should start here. With a great sales team and beautiful facility; this was a very pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Price, Great Purchase Experience

Adam Swithin helped us locate the best van for our price and needs. He was very helpful and made the buying experience pleasant. He was helpful in getting us what we needed for our trade-in and was quick in completing the the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Great to hear about your experience! Adam and the rest of our team try to be as helpful as possible. We are so happy that your trade-in process was painless. We would love to see you in the future if you or your car need anything. Happy driving!

Nick P. Can we rate Nick with 6 stars?

I've been driving Mopars practically all my life since my 1st one...a 1970 Challenger 340 pistol grip when I graduated from high school. Nick is by far the best I've dealt with at all the dealerships in the past. I want to run full circle and own a new '15 or '16 Challenger just like the good ol' days! As soon as Nick can "make it happen", I will have a new baby to care for. Nick has made me feel comfortable again when shopping for a new car. Other dealerships ought to learn from him how to REALLY sell a ride to a buyer and care about the customer and his feeling and passion for the car of his dreams. Nick is awesome! How 'bout 7 stars? Dean Fitzsimmons, Oak Forest, IL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dave Martinez was great!

I was very happy in dealing with Dave Martinez as our sales manager. He made sure my wife, child, and myself were very comfortable during our buying process. He was fair, honest, and fought to get us into the car we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely worth the drive from Chicago! A+customer service

It can be somewhat intimidating as a female to purchase a vehicle; however, the professionals at Bettenhausen made it the most pleasurable and relaxing car purchasing experience I've ever had. Sally and Linda are absolutely amazing and both went above and beyond to not only meet, but FAR exceeed, my expectations!! A+++ customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy, respectful buying atmosphere

Dealing with Micah Neely at Bettenhausen was nothing but a pleasant, laid back experience. He made it very easy to shop for a car and made me feel welcome. I truly recommend Bettenhausen if you are buying a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.