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Lia Honda Albany

(1,777 reviews)
Visit Lia Honda Albany
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award
New (866) 512-4851 (866) 512-4851
Used (866) 512-9844 (866) 512-9844
Service (866) 513-6113 (866) 513-6113

Reviews

(1,777 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda Albany from DealerRater.

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Great experience

I was helped by Matthew Miller and Chris Dollard. I knew what I wanted when I came into the dealership and they made it happen. I got exactly the car I wanted at a fair price. I couldn’t be more glad I chose Lia for my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for providing us with a review of your experience. We are delighted to hear that Matthew and Chris were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

Service

Rodney Curl was most professional and understanding. Because of his knowledge my service experience was quick,efficient and friendly to my budget. A real asset to Lia service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

Honda CR-V EX

Staff was cordial and answered all my questions and I was satisfied with the deal I received a fair trade for my vehicle which was more important than the discount off The MRSP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New car

Matthew Miller helped me with getting the car I wanted. He was very knowledgeable about anything asked and went all out to make sure I was satisfied. People like Matthew is what keeps me coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lawrence, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your vehicle is ready for its first service. We would be happy to help!

Excellent service

I brought my Honda CRV in for some repair work and Steve Smith did an excellent job making sure my car was taken care of. He found the lowest price for the part that was needed. He previously explained to me what was wrong and what part was needed in a way I could understand. I have been a loyal customer at Lia Honda and Steve always takes time to explain to me what needs to be fixed and how much it is going to cost. He does his best to finds parts that are at a lower cost and goes out of his way to make sure everything is fixed correctly when my car is ready. He is friendly, available when I need him to check something out quickly, and is very accommodating. On this visit, like many others, he worked around my schedule and was willing to keep my car there an extra day until I could get it. Steve is very professional and he is the only person I trust to service my car. I do not bring my car anywhere else to get it serviced and no one else at Lia services my car except Steve Smith. Thank you again Steve for all you do to make sure my car keeps running smoothly, for always telling me what needs to be fixed and what can wait, for working around my schedule and needs, being professional and also personable. You go above and beyond Steve and I really appreciate it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kelly, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

Buying a Honda CRV from Lia Honda

Christian helped me and talked me through the options on the car, as well as explaining the variety of items that the car already had. He was personable, knowledgeable and I really enjoyed buying a car with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Christian took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

Amazing Service Again!!!

Jay Birnbaum was amazing! He was thorough and he explained all the features of the Honda CR-V that I purchased. Even though it was later in the evening, he was friendly, patient and didn’t mind answering all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your CR-V is ready for its next service.

Great Customer service and very friendly

Jay Birnbaum did an amazing job at taking the time to explain all the features of the Honda CR-V that I purchased and was very polite and provided amazing service. The facility is very clean and we'll kept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service.Thanks again!

Excellent

Joe Wiley was very pleasant and accommodating. Service was done promptly and I will return for future service. Prices are competitive with other dealerships in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Honda awevice

Joe calabucci was so helpful and did a very thorough and excellent job! He went above and beyond to ensure my car was serviced and system update .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.