Reviews
A great experience with a very professional and polite
A great experience with a very professional and polite salesman. I would definitely recommend Jack Nash.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol, We're so proud that Jack Nash delivered the professional, polite service you deserved. His commitment to customer satisfaction is what makes him such a valued member of our team. We appreciate you recommending him, and we look forward to serving you in the future!
Myron Simon helped me find a car.
Myron Simon helped me find a car. He was very patient and understanding. Would def recommend him and this dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Chey, Myron takes pride in being patient and understanding with customers. We're so glad he helped you find the right car. Thank you for recommending him and our dealership!
Johan was the best salesman we could get!
Johan was the best salesman we could get! He was very detailed and extremely levelheaded, we appreciate all his help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sk, We’re so glad to hear that Johan made your car-buying experience such a positive one! His attention to detail and levelheaded professionalism make him a wonderful asset to our team. Thank you for your kind words, we’re grateful for your trust and happy we could assist you in finding the right vehicle.
The service department is very helpful in determining
The service department is very helpful in determining whether your car needs repairs. My technician for this day gave me helpful advice about servicing my vehicle. His name is Dejon Lewis.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know that Dejon Lewis provided helpful and informative service during your visit. His ability to guide guests through repair decisions with honesty and care is something we’re very proud of. Thank you for recognizing his efforts and for choosing Lia Honda Albany for your vehicle’s care.
Jay Birnbaum Was wonderful, very knowledgeable and
Jay Birnbaum Was wonderful, very knowledgeable and friendly. I would recommend him and Lia to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are so glad that Jay took great care of you and he will be honored to have earned your kind recommendation. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call.
Wayne Balthazard made buying my new car apleasure.
Wayne Balthazard made buying my new car apleasure. He was professional and easy to talk to. He knew what I wanted and found me the perfect car. The dealership has a great inventory and cares about the comfort of their customers. When I am ready to purchase another car, I am heading to Lia and visiting Wayne again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tammy, we're so pleased to know Wayne made this a stress-free and accommodating purchase experience for you. Thanks for sharing your 5-star review, and please accept our best wishes for amazing travels ahead, from the Lia Honda team!
Diana Hocutt was very patient with my questions and
Diana Hocutt was very patient with my questions and concerns as I made decisions regarding my purchase. She was pleasant to speak with as I waited out the long process to register my car. Shevis a great asset to your business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
G. A. L., we're so pleased you enjoyed a pleasant dealership experience guided by Diana. Thank you for taking the time to review and recommend her patience and expertise. We wish you all the best in your future travels, from the entire team at Lia Honda!
Myron was amazing to work with.
Myron was amazing to work with. He helped us through the whole process and got us into our dream car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your lovely and thoughtful review, Luna! We're thrilled to know how pleased you were with Myron's support. Congrats on getting your dream car! Best wishes for awesome travels, from the whole team at Lia Honda.
I had an outstanding experience with JP, our car
I had an outstanding experience with JP, our car salesman. Even after we purchased our vehicle, JP continued to provide exceptional support, going above and beyond to ensure our satisfaction. His dedication, professionalism, and genuine care made the entire process smooth and stress-free. We're incredibly thankful for everything JP has done for us. If you're looking for a trustworthy and reliable car salesman, JP is the one to see!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jimmy, Thank you for leaving JP this amazing review! We strive for 100% customer satisfaction, and we are glad that JP provided you with the A+ service that you so much deserve. He will be honored to know how confident you are in his efforts. Wishing you the safest of travels in your new ride until we meet again!
I bought my 2014 Honda Crosstour at this dealership in
I bought my 2014 Honda Crosstour at this dealership in 2016. They have been taking care of my service needs since. I have never been disappointed! Recently, I got a nail in the sidewall of my tire. I called Lia Honda, and Steve Smith, my service advisor, let me know they had a tire that matched what I had on the car. He was able to get me in and out in an hour. Steve also let me know, that since I had bought the original tire being replaced at Lia Honda, he saw that I had the hazard warranty on the tire and I didn't have to pay for the replacement tire! What had been a bad day was suddenly much better. Thank you Steve, and the Lia Honda team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your positive feedback on the service and support provided to you by Steve! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!