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Healey Chevrolet

(289 reviews)
Sales hours: 10:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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Reviews

(289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Healey Chevrolet from DealerRater.

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Everyone was very professional and courteous to me.

Everyone was very professional and courteous to me. All my questions and concerns were answered. The waiting period for service was in a timely manner.

Everyone was very professional and courteous to me.

Everyone was very professional and courteous to me. All my questions and concerns were answered. The waiting period for service was in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Took my Chevy volt in for servicing and spent

Took my Chevy volt in for servicing and spent approximately $2,000 to have work done on it. After completing it the service light was still on and I asked them about it and they said I would need to go in and spend $200 more for diagnostics on the problem. I find this ridiculous since they already had the car apart and could have easily diagnosed with the problem was I would recommend to never use them

Took my Chevy volt in for servicing and spent

Took my Chevy volt in for servicing and spent approximately $2,000 to have work done on it. After completing it the service light was still on and I asked them about it and they said I would need to go in and spend $200 more for diagnostics on the problem. I find this ridiculous since they already had the car apart and could have easily diagnosed with the problem was I would recommend to never use them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Bought new vette, supposed to get free oil change, wanted

Bought new vette, supposed to get free oil change, wanted it at 3500 miles they convinced me to wait till 7500 mile service, went in sat for 7500 mile oil change and they told me it expired so I had to pay $225, they never told me it will expire, if they knew that there’s only one reason to convince me to wait, because they knew it was going to expire and they wouldn’t have to honor it, what a scam

Bought new vette, supposed to get free oil change, wanted

Bought new vette, supposed to get free oil change, wanted it at 3500 miles they convinced me to wait till 7500 mile service, went in sat for 7500 mile oil change and they told me it expired so I had to pay $225, they never told me it will expire, if they knew that there’s only one reason to convince me to wait, because they knew it was going to expire and they wouldn’t have to honor it, what a scam

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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I got a car from them, I had an approved Capital One loan

I got a car from them, I had an approved Capital One loan and they didn’t want to take, because they want to scam you with a supposed loan from Smsrtpay, what end up is not a loan company, is a leasing company that had the worst conditions for the customers, if you decide to go there, watch out for the Smartpay “deal” if you get into it you will end up losing a lot of money.

I got a car from them, I had an approved Capital One loan

I got a car from them, I had an approved Capital One loan and they didn’t want to take, because they want to scam you with a supposed loan from Smsrtpay, what end up is not a loan company, is a leasing company that had the worst conditions for the customers, if you decide to go there, watch out for the Smartpay “deal” if you get into it you will end up losing a lot of money.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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The service advisor threatened to kill me and my family.

The service advisor threatened to kill me and my family. Worst service eve. ignore service. I had a 8 a.m. appointment for my initial oil change and rotation. The vehicle was not written up until 8:24. I was in the waiting room and no one ever notified me the car was ready. The service took over one hour. Poor service and the service advisor threatened bodily arm as well.

The service advisor threatened to kill me and my family.

The service advisor threatened to kill me and my family. Worst service eve. ignore service. I had a 8 a.m. appointment for my initial oil change and rotation. The vehicle was not written up until 8:24. I was in the waiting room and no one ever notified me the car was ready. The service took over one hour. Poor service and the service advisor threatened bodily arm as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Brought in my 2018 Traverse Thursday morning b/c

Brought in my 2018 Traverse Thursday morning b/c StabiliTrak service light came on. That afternoon, as soon as I pulled out of the parking lot after they "fixed" it, the light came back on. Turned around and wanted to speak to a mechanic. Rep told me he'd take it into the garage to figure out what happened. 15 min later told me my battery needed to be changed, he can get me one before the shop closes? Nope. I'll have my mechanic do that, thanks. Okay, shouldn't have a problem, warning light just had to be reset (or something). I drove around Thursday evening feeling like the car didn't feel "right" --it bucked like it was trying to get into gear. Friday morning driving to work, I'm still feeling the bucking when I accelerate and then while I'm stopped at a red light, the electricity goes OUT and then quickly back on --like a light switch! Scared the xxxx out of me. I called the dealership completely aggravated since I just paid over $1500 for my car to be "fixed" and now it is running infinitely WORSE than when I brought it in. The service rep had an attitude as if he couldn't care less --I went looking for someone in the office and the woman came out, a very nice mechanic Alex came out to calm me down b/c I was furious. Again I was shuttled to work and waited. Oh, it was my battery! What a coincidence! Up until that day I had ZERO problems and then the day after I was told I needed a new battery, it goes! They did give me a new battery, free of change HOWEVER my car still bucks when I accelerate. No mention of that at all --even though it's on my invoice. Cashier handed me my key without saying a word, just a nasty look --AS IF I WANTED to come back 3x for this aggravation?! I want to see her reaction after paying $1551.00 for basically 6 spark plugs and a coil --the rest was all labor. What a racket! I am SO SORRY I EVER TRUSTED THEM WITH MY CAR! I usually go to my mechanic but stupidly I thought "StabiliTrak" was like a Chevy thing and figured they'd be able to fix it better --what do I know....just a single mom who knows ZERO about cars and I feel like I got totally taken advantage of. You'd think for over $200/hr these guys could just fix the car....wish I made that kind of money to be wrong. Never again....I'll be writing to the Duchess County Attorney General next.

Brought in my 2018 Traverse Thursday morning b/c

Brought in my 2018 Traverse Thursday morning b/c StabiliTrak service light came on. That afternoon, as soon as I pulled out of the parking lot after they "fixed" it, the light came back on. Turned around and wanted to speak to a mechanic. Rep told me he'd take it into the garage to figure out what happened. 15 min later told me my battery needed to be changed, he can get me one before the shop closes? Nope. I'll have my mechanic do that, thanks. Okay, shouldn't have a problem, warning light just had to be reset (or something). I drove around Thursday evening feeling like the car didn't feel "right" --it bucked like it was trying to get into gear. Friday morning driving to work, I'm still feeling the bucking when I accelerate and then while I'm stopped at a red light, the electricity goes OUT and then quickly back on --like a light switch! Scared the xxxx out of me. I called the dealership completely aggravated since I just paid over $1500 for my car to be "fixed" and now it is running infinitely WORSE than when I brought it in. The service rep had an attitude as if he couldn't care less --I went looking for someone in the office and the woman came out, a very nice mechanic Alex came out to calm me down b/c I was furious. Again I was shuttled to work and waited. Oh, it was my battery! What a coincidence! Up until that day I had ZERO problems and then the day after I was told I needed a new battery, it goes! They did give me a new battery, free of change HOWEVER my car still bucks when I accelerate. No mention of that at all --even though it's on my invoice. Cashier handed me my key without saying a word, just a nasty look --AS IF I WANTED to come back 3x for this aggravation?! I want to see her reaction after paying $1551.00 for basically 6 spark plugs and a coil --the rest was all labor. What a racket! I am SO SORRY I EVER TRUSTED THEM WITH MY CAR! I usually go to my mechanic but stupidly I thought "StabiliTrak" was like a Chevy thing and figured they'd be able to fix it better --what do I know....just a single mom who knows ZERO about cars and I feel like I got totally taken advantage of. You'd think for over $200/hr these guys could just fix the car....wish I made that kind of money to be wrong. Never again....I'll be writing to the Duchess County Attorney General next.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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It is very clean.

It is very clean. It's very easy to schedule a service appointment. They are professional

It is very clean.

It is very clean. It's very easy to schedule a service appointment. They are professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I received exactly what I wanted from this dealer.

I received exactly what I wanted from this dealer. Had a great experience with them.

I received exactly what I wanted from this dealer.

I received exactly what I wanted from this dealer. Had a great experience with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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After purchasing a new 2024 Silverado I was never

After purchasing a new 2024 Silverado I was never notified or discussed Simoniz on my vehicle after reviewing my purchase I was charged $900…

After purchasing a new 2024 Silverado I was never

After purchasing a new 2024 Silverado I was never notified or discussed Simoniz on my vehicle after reviewing my purchase I was charged $900…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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I was recently in an accident in which my 6 month old

I was recently in an accident in which my 6 month old equinox was totaled. My salesperson was able to get me a new Equinox premier to replace it very quickly. Everyone I was in contact with made the new lease go fast and smoothly.

I was recently in an accident in which my 6 month old

I was recently in an accident in which my 6 month old equinox was totaled. My salesperson was able to get me a new Equinox premier to replace it very quickly. Everyone I was in contact with made the new lease go fast and smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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