Reviews
Write a reviewAll of the work on my car was exceptional. Your restrooms are very clean and well-stocked. I will continue to bring my car in for maintenance and any necessary repairs. Staff at the entire dealership are always kind and helpful.
All of the work on my car was exceptional. Your restrooms are very clean and well-stocked. I will continue to bring my car in for maintenance and any necessary repairs. Staff at the entire dealership are always kind and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy appointment setup nice and clean facilities. The maintenance dept was great and professional. Great people.
Easy appointment setup nice and clean facilities. The maintenance dept was great and professional. Great people.
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- Buying process
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Ive had a great experience with buying and servicing my car! Especially service, the service guys are my heros!!!! They have taken good care of all my warranty work and routine maintenance quickly and efficiently.
Ive had a great experience with buying and servicing my car! Especially service, the service guys are my heros!!!! They have taken good care of all my warranty work and routine maintenance quickly and efficiently.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Vanessa, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I used Waco Mitsubishi Service Department for taking care of my Mitsubishis bought at a other out of town dealership. Because of the way Emmanuel took care of me I am now a Waco Mitsubishi new Outlander owner.
I used Waco Mitsubishi Service Department for taking care of my Mitsubishis bought at a other out of town dealership. Because of the way Emmanuel took care of me I am now a Waco Mitsubishi new Outlander owner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Patrick K for the five star review. It was a pleasure working with you. Please let us know if we can help you in the future.
Purchased a new outlander. Allen,the salesman was amazing! Great customer service,very patient, great with children (had 2 of mine) and amazing personality. The manager at the Waco location was also amazing as well as the lady in the finance department. -They were patient with explaining features in sevral SUVs before I made the purchase,went through several purchase/financing options so we could make the best choice! Amazing purchase experience,indeed. -Talk about flexibility,10/10!!
Purchased a new outlander. Allen,the salesman was amazing! Great customer service,very patient, great with children (had 2 of mine) and amazing personality. The manager at the Waco location was also amazing as well as the lady in the finance department. -They were patient with explaining features in sevral SUVs before I made the purchase,went through several purchase/financing options so we could make the best choice! Amazing purchase experience,indeed. -Talk about flexibility,10/10!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Delphine, thank you for taking the time to leave a review for us at Waco Mitsubishi. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great costumer service and the time help it?s so greatly They make me fill part of other family thanks for the hands up guys
Great costumer service and the time help it?s so greatly They make me fill part of other family thanks for the hands up guys
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Arturo, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
This dealership is awesome and will always be my go to car dealership?
This dealership is awesome and will always be my go to car dealership?
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I bought a car from this dealership a little over a year ago...love the car...but the dealership its self is very un professional in the sense you dont sell my trade in with license plates on it registered to me!!!! its been 13 months since ive traded my old vehicle into these guys and now im getting toll fee bills due to there error!!! IT IS AGAINST THE LAW TO SELL A VEHICLE WITH THE PLATES AND REGISTRATION STICKER STILL ON IT FROM THE PREVIOUS OWNER!!!!I have and will continue to contact TxDOT until this issue is resolved to my satisfaction because I havent done anything wrong yet im the one developing the headache of dealing with this issue...Thanks jubilee for over sight!!
I bought a car from this dealership a little over a year ago...love the car...but the dealership its self is very un professional in the sense you dont sell my trade in with license plates on it registered to me!!!! its been 13 months since ive traded my old vehicle into these guys and now im getting toll fee bills due to there error!!! IT IS AGAINST THE LAW TO SELL A VEHICLE WITH THE PLATES AND REGISTRATION STICKER STILL ON IT FROM THE PREVIOUS OWNER!!!!I have and will continue to contact TxDOT until this issue is resolved to my satisfaction because I havent done anything wrong yet im the one developing the headache of dealing with this issue...Thanks jubilee for over sight!!
- Customer service
- 3.0
- Buying process
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- Quality of repair
- 3.0
- Overall facilities
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Worked with their sales Rep/General Manager (David Gray) for a few weeks to have a vehicle delivered to me. Kind of felt like we were playing the "Let me see what I can do for you car dealership Game"... Overall I think the sales rep's were decent people but just holding out to make more money then give a good honest quick sale. I didn't need financing had no trade in and had cash or check for whatever vehicle I wanted. I just wanted the right price for it! Ultimately got the exact same vehicle I was negotiating with them on, for the Price I requested from them through the Automax Dealership in Killeen. Had the vehicle verified, Checked, Price negotiated on and delivered to my residence at no extra charge within 48 hours. Paid cash & had a quick no frill's no B.S. purchase experience. Which was exactly what I was looking for. Like I said the sales per's seemed nice but unable to come to a final price that should have been easy to negotiate too instead of the "Let me see what we can work out" salesmanship ploy. Wish them the best & hope everyone has a good cost saving experience with whatever dealership you decide to go through. But always remember there are plenty of dealers out there & they should always give you an offer you can't refuse.... They would have had my business then & in the future. Now I'm just waiting for College Grades to come back after this semester to see if my oldest gets a new car too. Don't think I'll be going to Jubilee though. I don't like wasting time.
Worked with their sales Rep/General Manager (David Gray) for a few weeks to have a vehicle delivered to me. Kind of felt like we were playing the "Let me see what I can do for you car dealership Game"... Overall I think the sales rep's were decent people but just holding out to make more money then give a good honest quick sale. I didn't need financing had no trade in and had cash or check for whatever vehicle I wanted. I just wanted the right price for it! Ultimately got the exact same vehicle I was negotiating with them on, for the Price I requested from them through the Automax Dealership in Killeen. Had the vehicle verified, Checked, Price negotiated on and delivered to my residence at no extra charge within 48 hours. Paid cash & had a quick no frill's no B.S. purchase experience. Which was exactly what I was looking for. Like I said the sales per's seemed nice but unable to come to a final price that should have been easy to negotiate too instead of the "Let me see what we can work out" salesmanship ploy. Wish them the best & hope everyone has a good cost saving experience with whatever dealership you decide to go through. But always remember there are plenty of dealers out there & they should always give you an offer you can't refuse.... They would have had my business then & in the future. Now I'm just waiting for College Grades to come back after this semester to see if my oldest gets a new car too. Don't think I'll be going to Jubilee though. I don't like wasting time.
- Customer service
- 4.0
- Buying process
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- Quality of repair
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
Went in today (12/28/10) just browsing for a vehicle with no expections of leaving the dealership with one. Sam Daniels worked with and for me throughout the entire process. I was approved and on my way with a new vehicle before I knew it. The approval process was painless. Thanks Sam! Youre the man!
Went in today (12/28/10) just browsing for a vehicle with no expections of leaving the dealership with one. Sam Daniels worked with and for me throughout the entire process. I was approved and on my way with a new vehicle before I knew it. The approval process was painless. Thanks Sam! Youre the man!
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car