Skip to main content

Great Lakes Subaru

(979 reviews)
Visit Great Lakes Subaru
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (866) 536-2463 (866) 536-2463
Used (888) 860-9035 (888) 860-9035
Service (888) 371-9349 (888) 371-9349

Reviews

(979 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Great Lakes Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Dakota was very kind and helpful.

Dakota was very kind and helpful. The dealership was clean and cozy. Everyone we talked to were nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Zoey, we're delighted to hear that Dakota and the team at Great Lakes Subaru made your visit enjoyable. Thanks for sharing your experience with us!

Always a good experience with Great Lakes Toyoya.

Always a good experience with Great Lakes Toyoya. Riley was especially helpful in getting what we needed for service. Very friendly staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Great Lakes Subaru! We're glad to hear Riley and the team provided friendly and helpful service. We look forward to assisting you again in the future!

great service, above and beyond usual service, went out

great service, above and beyond usual service, went out of their way to help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is great to hear, James! Thank you for coming to Great Lakes Subaru!

Brandon was a great help getting the car I wanted with

Brandon was a great help getting the car I wanted with payments that I could afford. He even helped me set up my Bluetooth and explained all the details of my car. I appreciate his help and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tammy, we're delighted to hear that Brandon provided such helpful service at Great Lakes Subaru! It's wonderful knowing he made the process smooth and informative for you. Enjoy your new car!

All of the associates were friendly.

All of the associates were friendly. The facility was spotless. Large selection. Charly was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Kathy! We appreciate your business! -Great Lakes Subaru

Brandon did an amazing job and TJ was a huge help in

Brandon did an amazing job and TJ was a huge help in explaining the warranty options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It means so much to hear our team gave you such excellent care! Thank you for the review, and we hope you're loving your vehicle! – Great Lakes Subaru

Love ❤️ love Great Lakes Toyota!

Love ❤️ love Great Lakes Toyota! Great customer service and Jose and Davron are awesome 🤩 forever customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being customers for life! Jose and Davron look forward to seeing you next time at Great Lakes Subaru!

Great Lakes provided a good deal on my new car and got me

Great Lakes provided a good deal on my new car and got me out of there fast. Unfortunately, they didn’t have any of the accessories I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steven, we're glad to hear you got a good deal and quick service at Great Lakes Subaru! We apologize for the lack of accessories and appreciate your understanding. Let us know if there's anything else we can assist with in the future!

They got me in right away and fixed my tire stud.

They got me in right away and fixed my tire stud. Only problem was it took awhile to get through to someone on the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Great Lakes Subaru! We're glad we could assist with your tire stud and appreciate the feedback about phone communication. We'll work on improving that aspect to serve you better next time! Safe travels!

Our car wasn't functioning properly.

Our car wasn't functioning properly. We took it in first thing in the morning. Car was diagnosed, and fixed by 3PM. Great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Great Lakes Subaru was able to diagnose and fix your car so efficiently. Thank you for trusting us with your vehicle, and we're here if you need anything else!