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Southwest Kia

(1,507 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award
New (682) 318-1284 (682) 318-1284
Used (682) 263-1977 (682) 263-1977
Service (682) 463-2943 (682) 463-2943

Reviews

(1,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southwest Kia from DealerRater.

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Christian was the best salesman and put my needs and...

Christian was the best salesman and put my needs and wants first. Christian also made sure my kids were comfortable and happy. When it came time to go to finance, they also put my needs and wants first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

I made an appointment on your website but it did not...

I made an appointment on your website but it did not register hence no appointment. However they still assisted me. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

Clean bathroom, friendly staff, Jake is the best never...

Clean bathroom, friendly staff, Jake is the best never seems like a bother to him when you ask questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

The agents provided extremely cortious service and kept...

The agents provided extremely cortious service and kept me informed of my vehicle at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

Went to look for a Kia Soul in white. They were the only...

Went to look for a Kia Soul in white. They were the only ones who had it. My Sales person was Friendly as well as my financial rep they were great!!! And the service was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

I came in with intentions to only test drive and left...

I came in with intentions to only test drive and left with a 2022 Kia Sportage. Yaaaaheeewwww

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

The whole staff was very courteous and professional. Even...

The whole staff was very courteous and professional. Even though my wait time was longer than usual it was explained to me the reason why. Also there was snacks and bottle water provided.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

It is very easy to get to and everyone who works there is...

It is very easy to get to and everyone who works there is always friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

Dealer response

Hi, thank you so much for the kind words! Our team at Southwest Kia is thrilled to hear you're happy with your last visit. We look forward to seeing you again soon!

They where Polite and kept me informed on the progress of...

They where Polite and kept me informed on the progress of my car. They also helped me with information on my recall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!

I realize that the company care slot about & for there...

I realize that the company care slot about & for there customers, and they try and help you as much as they can as far as listening to the customers, if there is a problem with there cars, very caring place to come and get your car service. Staff , Managers and all are very kind . Good place to come and get your car service at.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! Our team at Southwest Kia aims to make sure every customer has a five-star experience, every time. Thanks for choosing us for your automotive needs and we look forward to serving you now and well into the future!