Reviews
Kia always exceeds my expectations.
Kia always exceeds my expectations. Maintenance is always accommodating. Jake was communicative and efficient. Always happy when I pick up my car. Service is always a plus
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dana, thank you for your glowing review of Jake and the team! We appreciate your business and we look forward to seeing you again at Kia of Frisco! Safe travels!
Preston provided excellent service during our recent
Preston provided excellent service during our recent visit. He was courteous, kept us well informed throughout the process and made sure we felt confident in the work being done. His professionalism and clear communication made the experience smooth and stress free. We truly appreciate his attention to detail and the respectful way he handled everything. Thank you, Preston!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maria, we are so happy to hear Preston provided such excellent service. Thank you for choosing Kia of Frisco and taking the time to share your feedback!
The team at Kia Frisco was very courteous and
The team at Kia Frisco was very courteous and professional…as usual. They thoroughly explains all aspects of the service which was being recommended and was very transparent regarding what needed to be done then, and what could be taken care of later. I’m on Team Kia of Frisco!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for being on Team Kia of Frisco, Lonnie! We are delighted to read this positive feedback and we look forward to assisting you again in the future!
Peter is always so nice & is very knowledgeable of the
Peter is always so nice & is very knowledgeable of the cars he helps with today
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review, Kimberly! We’re glad to hear that Peter provided knowledgeable and friendly service. We appreciate you choosing Kia of Frisco and look forward to assisting you again.
Great customer service!
Great customer service! Everyone was nice, straight-up about what my car needed, and kept me in the loop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mr. Green, thank you for sharing your positive feedback about our team at Kia of Frisco. We are happy to have your business and hope to see you again down the road!
Pete, from Kia Frisco, is great.
Pete, from Kia Frisco, is great. He is always attentive and takes great care of us.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your great review, Adriann! We’re glad to hear that Pete is always attentive and takes excellent care of you. We appreciate you choosing Kia of Frisco and look forward to serving you again.
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Ggg ggg ggg ggg ggg ggg ggg gggg ggg ggg gggg ggg Please do t require me to write reviews or I will stop participating in these.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your 5-star rating! We truly appreciate your support of Kia of Frisco and look forward to assisting you again in the future.
Service mgr (CJ) assigned Preston Spears after a
Service mgr (CJ) assigned Preston Spears after a disappointing previous visit at the Service Department. Preston was absolutely Awesome! Thank you to CJ for taking care of my concerns quickly and effectively. I’ll definitely be back to visit Preston and hope to meet CJ at that point. Both are a great example of extraordinary Customer Service!!!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steve, we are happy to hear that Preston and our service manager turned your experience around and provided exceptional service at Kia of Frisco. We look forward to serving you again in the future!
Service took a while to complete, but he did a great job
Service took a while to complete, but he did a great job on my car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Taylor! We’re glad the service on your car was done well, and we appreciate your patience with the wait. We look forward to seeing you again at Kia of Frisco!
Preston was responsive and helpful.
Preston was responsive and helpful. I dropped off my car and it was ready in a few hours.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glad to hear you had a great experience with Kia of Frisco! It’s wonderful that Preston’s responsiveness and helpfulness made your visit smooth, and that your car was ready so quickly. We look forward to seeing you again next time!