Reviews
Easy to work with.
Easy to work with. They took care of my needs with respect and urgency. I love my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your feedback made our day! Thanks for the five-star review! - Jaguar Land Rover Lakeland
Great dealership with great people!
Great dealership with great people! Some of the complaints about wanting to return a car after driving it off the lot make no sense. If a car is out of warranty, buy a warranty. It is that simple. The customer is not always right, and it is frustrating to see people unfairly bash a dealership full of hardworking professionals. I had a great experience purchasing my 911. It was sold as is, and when they offered me a warranty, I made the responsible choice and bought it. That is just part of being an adult buyer. The process was smooth and professional. Do not let negative reviews from buy here pay here customers discourage you. This is a solid place to do business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Phil! Thank you for sharing your positive experience with Jaguar Land Rover Lakeland! We're glad to hear that our team provided a smooth and professional process. Your support means a lot to us!
Jaguar Range rover Lakeland is the worst dealership ever.
Jaguar Range rover Lakeland is the worst dealership ever. these people scammed me with the worst range Rover ever. they sold me a broke car for a lot of money for a good car. 2 days after buying it , the car broke down , stopped in the street. immediately I called them several times before they pick up the phone to tell to take the car to a garage to fix it. instead I towed the car to them and asked them to give me my money back. they categorically refused and asked to leave the car so they can fix it. these evil people took all the original parts of the car and damage the car than it was. they told me they did care if I don't pay the car my credit will be destroy. people I'm paying a car I cant drive because not drivable. . the refused to give me my money , refused to exchange it . people I'm going through xxxx ; this car make me very friendly with AAA because every time I try to use , it leave me in the street. and sales staff and mechanic staff are very racist and enjoy discriminate people. the CEO agrees with all the scams. They stole several parts from the car while I left the car in their dearship asking for my money back . they kept it for a month . when they returned it , they just left it on my driveway without informing me. when i got out of my house i was shocked to see the car in my driveway with no key and missing parts.. the CEO of the Jaguar Lakeland knows everything because i informed him of the scam thinking he could help me. they have bad , mediocre, rude and disrespectful mechanics one of them is called Brandon,they were unable to detect the car problems. that was what they told me. scammed saleswomen particularly one they call Carolina. I beg u people do not go there. u will lose ur money. I don't wish what is happening to me to my enemies. I'm paying a car I cant use because I don't want to mess up my credit. I'm hurting people. this is a picture of one the missing parts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience!
Great experience! Solid Dealership ask for Chance he will take car of ya! Overall you will be happy with this place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, we're glad to know you had a great experience with Chance at Jaguar Land Rover Lakeland. Thanks for the recommendation and positive feedback! We hope to serve you again in the future. Have a great ride!
Emailed dealer follow up questions, with no response.
Emailed dealer follow up questions, with no response. Sent a follow up email and still have yet to hear a response.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the review. We sincerely apologize for the lack of communication and will make sure this feedback gets addressed with our team. If you'd still like our assistance, please feel free to reach out to us directly at (866) 599-6100.
*09-25 Arrived @ Dealership 👀 FPACE S (Submitted Credit
*09-25 Arrived @ Dealership 👀 FPACE S (Submitted Credit App) APPROVED $8K down ✅ NO CO APPLICANT image0.jpeg *09-27 Arrived @ Dealership Drove FPACE I4 (Approved)✅ $1500.00 Down image1.jpeg *09-28-Started UNITED Insurance Policy *09-29-Visited Dealership FPACE V6 S (SOLD) FPACE 4cylinder Signed Docs. (Drove-Off) image2.jpeg 09-29 Delivery FPACE I4c Safety Concerns Squeaky Brakes Low Resolution Halogen bulbs (Unable 2👀 Nights) Windshield Wipers Missing Brake Calipers Miscellaneous Rear Trunk Cover Missing NO 2nd Key NO Blind Spot Warning Miss Match Paint From Front Collision (Front Bumper) *10-2-Returned to Dealership (Service FPACE) Rescheduled image3.jpeg *10-3 $190.00 Black Out Tints image5.jpeg *10-7 $100.00 Replaced Emblems image6.jpeg *10-09 Dropped Of FPACE *10-09 Picked Up Loaner Submitted Requested POI image7.jpeg *10-10 Received Email Regarding SALE FPACE *10-11 Called Service (No Word) *10-13 Received Notice Car Wasn’t Repaired *10-19 Returned Loaner picked up FPACE (Emailed POI 1795) *10-20 Chrome Delete (Grill Side Door Replaced Halogens to LED $515.00 image8.jpeg *10-25 $460.00 Replace Pipes 8am image9.jpeg image10.jpeg image11.jpeg *10-28 Returned FPACE image12.jpeg *11-9 Received email NO DEAL *11-13 Returned to Dealership 19Days Jaguar FPACE 10Days RR Discovery (Loaner) Thanks
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I'm sorry to read about the issues you've experienced. It's clear that this has been a frustrating process for you, and we apologize for any inconvenience caused. We would like to understand more about your situation and find a way forward together. Please reach out directly so we can discuss further details of your experience with us in order to address these concerns properly. Thank you, (866) 599-6100
Worse Dealership in Central & South Florida Save your
Worse Dealership in Central & South Florida Save your money & go somewhere else They not only sold the car I origallh got approved for They sold me a car that needs allot of work when they could have had it serviced while on the lot it’s a JAGUAR @ JAGUAR
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out. We're sorry to hear you're not satisfied with your purchase and encourage you to contact us directly at (866) 599-6100 so that we can address these concerns in greater detail.
Exceeded my expectations!
Jaguar Land Rover Lakeland exceeded my expectations! The staff was friendly and knowledgeable, with no pressure to buy. The showroom had a great selection, and the financing process was smooth. The delivery was perfect, and they followed up to ensure my satisfaction. Highly recommended! Thank you, Jaguar Land Rover Lakeland!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, thank you so much for the kind words! We're delighted to hear that our team at Jaguar Land Rover Lakeland exceeded your expectations and provided a smooth and satisfying experience. We appreciate your recommendation and look forward to serving you again in the future. Have a great day!
It’s a beautiful dealership with a very knowledgeable
It’s a beautiful dealership with a very knowledgeable staff Caleb Peters helped me out when I was there. Very professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very kind staff very knowledgeable.
Very kind staff very knowledgeable. The dealership is one of the most beautiful dealerships I’ve ever seen definitely modern look.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
