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eCarOne

(3,235 reviews)
Sales hours:
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2026 consumer dealer award
View 8 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(972) 829-4572 (972) 829-4572

Reviews

(3,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne from DealerRater.

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We are so happy with our car we purchased!

We are so happy with our car we purchased! Jared was incredible to work with! We will definitely be back!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very nice and easy process to buy a car Every person

Very nice and easy process to buy a car Every person was nice at the dealership Only problem i was not told that the car has one key . another key cost $ 1300 To buy from the mercedes dealer .

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought vehicle for my girlfriend and Michael took care of

Bought vehicle for my girlfriend and Michael took care of us and made it extra special! Thanks!

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Johnny This was the easiest, most transparent and most

Johnny This was the easiest, most transparent and most accurate/honest transaction I have had in purchasing a vehicle. You and Your dealership should be recognized as an example of efficiency, transparency and honesty. It was a pleasure buying a car from you. You have a customer for life.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We were very pleased with the people and the entire

We were very pleased with the people and the entire purchasing experience. Everyone is helpful and straightforward.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jared was professional, knowledgeable and patient.

Jared was professional, knowledgeable and patient. Great guy deal with! Really appreciate the service he provided.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Paul was awesome got the car of my dreams .

Paul was awesome got the car of my dreams .... they picked me up from the airport and I was in and out .... awesome service ❤️

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Shanteri, Thank you for the amazing 5-star review and congratulations on getting the car of your dreams! We are thrilled to hear that Paul provided such an awesome experience and helped make your purchase smooth and enjoyable from start to finish. We know buying a vehicle from out of town can be stressful, so we are glad our team was able to pick you up from the airport and have you in and out quickly so you could get on the road in your new vehicle. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we strive to make every car-buying experience convenient, transparent, and memorable, and it is wonderful to hear that Paul delivered that level of service. Thank you for choosing eCarOne. Welcome to the eCarOne family, and enjoy every mile in the car of your dreams! ❤️

Great place to buy a car.

Great place to buy a car. Finance people are super good. Great experience. Will recommend it!

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Juan, Thank you for the great 5-star review and congratulations on your BMW! We are thrilled to hear that Ken and our finance team provided you with a great car-buying experience. At eCarOne, Top Rated Used Luxury Car Dealer DFW, we work hard to make the process simple, transparent, and enjoyable from start to finish, and it is wonderful to know that our team delivered for you. Thank you for your recommendation and for trusting eCarOne with your BMW purchase. Welcome to the eCarOne family, and we hope you enjoy every mile in your new BMW!

Awesome experience, no hassle, exceptional service.

Awesome experience, no hassle, exceptional service. All staff members were professional at all times and actively listens to their clients.

Rating breakdown (out of 5):
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Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brian, Thank you for the fantastic 5-star review and congratulations on your BMW! We are delighted to hear that Kim and the entire team provided an awesome, no hassle experience with exceptional service. At eCarOne, we work hard to create a professional, transparent, and customer focused environment, and it is great to know that Kim took the time to listen to your needs and make the process enjoyable from start to finish. Thank you for trusting eCarOne with your BMW purchase. Welcome to the eCarOne family, and we hope you enjoy every mile in your new BMW!

And all my years of trading cars best experience in a

And all my years of trading cars best experience in a dealership ever in and out in less than an hour very professional very straightforward and give CarMax account of five Star treatment all the way

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing 5 star review and congratulations on your BMW purchase! Hearing that this was the best dealership experience you've had in all your years of buying and trading vehicles means a lot to our team. We are thrilled that you found the process professional, straightforward, and efficient, with everything completed in less than an hour. Providing a fast, transparent, and hassle-free experience is exactly what we strive for at eCarOne. Thank you for your kind words and for recognizing our team's commitment to five star service. Thank you for choosing eCarOne, the Top Rated Used Luxury Car Dealer DFW. Welcome to the eCarOne family, and enjoy your BMW!