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eCarOne

(3,125 reviews)
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(972) 829-4572 (972) 829-4572

Reviews

(3,125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of eCarOne from DealerRater.

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Bryan was patient and very thorough through the whole

Bryan was patient and very thorough through the whole process. He made us feel at ease and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Vik, thank you for the 5 star review. We are thrilled to hear that Bryan was patient and thorough throughout the entire process. Making our clients feel comfortable and at ease is exactly what we strive for at eCarOne, the Top Rated Used Luxury Car Dealer DFW. We truly appreciate your trust in us and your kind words about Bryan’s professionalism. Welcome to the eCarOne family. We look forward to serving you again when you are ready for your next vehicle.

Great dealership.

Great dealership. Takes care of you the minute you walk in the door. Unlike other dealerships where you wait forever for someone to acknowledge you are there. They are very efficient and respond to you quickly. Would highly recommend and will definitely be back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Cecilia, thank you so much for the amazing review and congratulations on your Tesla Model S. We are thrilled to hear that Adam and the team delivered the efficient, attentive experience that sets eCarOne apart from traditional dealerships. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, we pride ourselves on greeting every guest promptly and making the entire process smooth, transparent, and stress free. Your feedback about being acknowledged right away means a lot to us because we work hard to create a welcoming environment from the moment you walk through the door. Thank you for your trust and recommendation. Welcome to the eCarOne family. We look forward to serving you again in the future.

Honored their word.

Honored their word. Great service. Very responsive to my needs after the purchase of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Josh, congratulations on your Rivian R1T and thank you for the 5 star review. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, honoring our word is everything. We are proud to hear that you experienced great service and that our team remained responsive to your needs even after your Rivian R1T purchase. Our relationship with our clients does not end when the paperwork is signed. We truly appreciate your trust and the opportunity to earn your business. Welcome to the eCarOne family. We look forward to serving you again in the future.

Ken was very professional and helpful!

Ken was very professional and helpful! Thanks to all at eCar one for our second vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible 5 star review and congratulations on your BMW. We truly appreciate you choosing eCarOne again for your second vehicle. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, repeat clients mean everything to us. Ken takes great pride in being professional, helpful, and delivering a smooth buying experience from start to finish. We are glad he made your BMW purchase another great one. Thank you for your continued trust in our team. Welcome back to the eCarOne family. We look forward to serving you again in the future.

I have so far purchased two vehicles from ecarone and I’m

I have so far purchased two vehicles from ecarone and I’m very impressed and satisfied with the whole process. The vehicles were exactly as described. Bryan Nguyen was excellent and handled the whole process smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Dr. Sanjay, thank you for the incredible 5 star review and congratulations on your Tesla Model X. We are truly honored that you have now purchased two vehicles from eCarOne, the Top Rated Used Luxury Car Dealer DFW. Repeat clients are the greatest compliment we can receive. Bryan Nguyen takes great pride in delivering a smooth, transparent process from start to finish. We are glad your Tesla Model X was exactly as described and that the entire experience met your expectations once again. Thank you for your continued trust in eCarOne. Welcome back to the eCarOne family. We look forward to serving you again in the future.

5th purchase from ecarone did not disappoint.

5th purchase from ecarone did not disappoint. Kim was excellent and I highly recommend her. Ash was amazing and we appreciate them both. We'll back again soon😁.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the incredible 5 star review and for trusting eCarOne for the fifth time. Congratulations to your son on his 2022 Rivian. We are honored to have earned your continued business and loyalty. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, delivering a consistently smooth and enjoyable experience every time is exactly what we strive for. Kim and Ash truly care about taking care of our clients and making the process transparent and stress free. We are thrilled to hear your Rivian purchase was another pleasant experience. Thank you again for your recommendation and for being such a valued part of the eCarOne family. We look forward to serving you for many more vehicles to come.

I had a great experience with Trevor and Ash.

I had a great experience with Trevor and Ash. I was in an out in about 1.5 hours and love my car. Good quality service

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Anastasia, thank you for the amazing 5 star review. We are thrilled to hear you had a great experience with Trevor and Ash and that you were in and out in about an hour and a half. At eCarOne, the Top Rated Used Luxury Car Dealer DFW, efficiency and quality service are a big part of what sets us apart. Most importantly, we are so glad you love your car. That is what it is all about. Thank you for your trust and your kind words. Welcome to the eCarOne family. We look forward to serving you again in the future.

Really appreciate eCarOne team and especially Paul for

Really appreciate eCarOne team and especially Paul for clear communication and professionalism. Purchase was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic 5 star review. We truly appreciate your kind words about Paul and the entire eCarOne team. Clear communication and professionalism are exactly what we strive to deliver at eCarOne, the Top Rated Used Luxury Car Dealer DFW. We are glad to hear your purchase was quick and easy. That seamless experience is what sets us apart and keeps our clients coming back. Thank you again for your trust in eCarOne. Welcome to the eCarOne family. We look forward to serving you again in the future.

Very friendly, upfront, accomodating and professional.

Very friendly, upfront, accomodating and professional. Will continue to work with them till I find the vehicle I am looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Adrian, thank you for the 5 star review and for visiting the Top Rated Used Luxury Car Dealer in DFW. We truly appreciate your kind words about our team being friendly, upfront, accommodating, and professional. Even when the right vehicle is not found right away, our goal is to provide a transparent and pressure free experience every time. We look forward to continuing to work with you until we find the perfect vehicle. When you are ready, we will be here to make it happen.

I had had some issues with a previous vehicle purchase

I had had some issues with a previous vehicle purchase last year, but this purchase was perfect. Ken and Ash were both great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review and for giving the Top Rated Used Luxury Car Dealer in DFW another opportunity to earn your business. We truly appreciate you coming back after experiencing issues with a previous vehicle purchase. It means a lot that this BMW purchase was perfect and that Ken and Ash were great to work with. Delivering a smooth, transparent experience every time is our goal. Congratulations on your BMW and welcome back to the eCarOne family. We are grateful for your trust and are always here if you need anything moving forward.