Reviews
Bryan was patient and very thorough through the whole
Bryan was patient and very thorough through the whole process. He made us feel at ease and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Honored their word.
Honored their word. Great service. Very responsive to my needs after the purchase of the vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ken was very professional and helpful!
Ken was very professional and helpful! Thanks to all at eCar one for our second vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have so far purchased two vehicles from ecarone and I’m
I have so far purchased two vehicles from ecarone and I’m very impressed and satisfied with the whole process. The vehicles were exactly as described. Bryan Nguyen was excellent and handled the whole process smoothly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Really appreciate eCarOne team and especially Paul for
Really appreciate eCarOne team and especially Paul for clear communication and professionalism. Purchase was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
5th purchase from ecarone did not disappoint.
5th purchase from ecarone did not disappoint. Kim was excellent and I highly recommend her. Ash was amazing and we appreciate them both. We'll back again soon😁.
I had a great experience with Trevor and Ash.
I had a great experience with Trevor and Ash. I was in an out in about 1.5 hours and love my car. Good quality service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly, upfront, accomodating and professional.
Very friendly, upfront, accomodating and professional. Will continue to work with them till I find the vehicle I am looking for.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Adrian, thank you for the 5 star review and for visiting the Top Rated Used Luxury Car Dealer in DFW. We truly appreciate your kind words about our team being friendly, upfront, accommodating, and professional. Even when the right vehicle is not found right away, our goal is to provide a transparent and pressure free experience every time. We look forward to continuing to work with you until we find the perfect vehicle. When you are ready, we will be here to make it happen.
I had had some issues with a previous vehicle purchase
I had had some issues with a previous vehicle purchase last year, but this purchase was perfect. Ken and Ash were both great to work with.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5 star review and for giving the Top Rated Used Luxury Car Dealer in DFW another opportunity to earn your business. We truly appreciate you coming back after experiencing issues with a previous vehicle purchase. It means a lot that this BMW purchase was perfect and that Ken and Ash were great to work with. Delivering a smooth, transparent experience every time is our goal. Congratulations on your BMW and welcome back to the eCarOne family. We are grateful for your trust and are always here if you need anything moving forward.
Paul was so awesome to work with!
Paul was so awesome to work with! We looked at several cars over the course of a few months and every time we found one we wanted to look at he had it ready for us! Once we found the one, the process was quick and efficient! I will definitely be calling Paul when we need another car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alisha, thank you for the 5 star review and for choosing the Top Rated Used Luxury Car Dealer in DFW for your Mercedes EQE purchase. We love hearing that Paul consistently had every vehicle ready for you during your search. That level of preparation and patience is exactly what we expect from our team. When the right Mercedes EQE finally came along, we are glad the process was quick and efficient just like it should be. Paul will truly appreciate your kind words and your loyalty. Enjoy your Mercedes EQE and welcome to the eCarOne family. We look forward to helping you again when it is time for the next one.
