Reviews
Write a reviewSo far, not happy.
So far, not happy. The whole day no update on the extended warranty part for the suspected issues, that may need repair. If a ford dealership sells warranty, it should be available across central ford database in whole of Canada and should be a standard warranty all dealerships should adhere to in selling. Waiting, almost end of day. I don't see car back today. My plan for today evening and tomorrow is wrecked.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent all around service visit.
Excellent all around service visit. Special thanks to Ryan for making my experience run smoothly from start to finish
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The anti-theft device is not under the Ford warranty even
The anti-theft device is not under the Ford warranty even though they mark it up and stated it was after my inquiry. My email to management was ignored and phone call correspondence will not accept any wrong doing. No communication between dealers and Ford customer service. Very disappointed
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Update on my recent review.
Update on my recent review. Dealership responded to my review stating reason why my tires were not available was due to the fact that I did not choose one of two options I was given. Therefore they did not have tires in stock. Eddie gave me two options and I told him I wanted the Michelin tires with steel rims. I have a message from Eddie verifying my choose and that he would order them for me so that they would be available for my appointment. So the ball is back in your court. Not try and blame it on me. You dropped the ball. Terrible dealership knowing I did choose which tires I wanted I have the communication from Eddie to prove it.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Shows the unprofessionalism from service department right up to the owner of Weston ford. Two tire chooses given by Eddie and I “DID PICK THE MICHELIN TIRES”. And Eddie did assure me he would order immediately so that they would be there for my appointment. So your service department dropped the ball. You as the owner also dropped the ball by not looking deeper into what “ACTUALLY HAPPENED “. Don’t blame it on me !!!! From service to owner very unprofessional.
Service people are totally clued out.
Service people are totally clued out. Made an appointment but after 1 1/2 my car still was not in the shop. Then, service quoted $100 for a repair,but when I brought my car in, the quote rose to $960.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Love going to Weston ford ,everyone is so pleasant and
Love going to Weston ford ,everyone is so pleasant and helpful especially Ghada she is so friendly and knowledgeable. Love my Ford Explorer thank you Ghada
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience was over the Top, service was great, sales
Our experience was over the Top, service was great, sales person Ali was the best!WE have already told all our Friends that if you are looking to buy a new or used vehicle please go see Ali @ Weston Ford! Cannot say enough about our Experience at Weston Ford they treat you like Family! We will be buying all our Vehicles at Weston Ford & through Ali, Great people, Great Service,Great Deal! Thank you agian Weston Ford & Sales Person Ali! Gwen & William Denby
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service.
Excellent service. They really took care of me and my vehicle. I do miss Jason Waugh. He was so professional to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very detailed and polite.
Very detailed and polite. Answered all our questions. The showroom was spotless and very appealing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Dealership is great.
Dealership is great. We are always getting our trucks from this location. Thank you VIlli and Ali for a great Service. We always appreciate it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car