Reviews
Write a reviewBought 2014 Silverado Z71 with 120K miles with extended warranty covers everything, even the lift kit. Would not have bought the truck without it. Engine ran smooth, no pending codes. Drove it for a week and maybe 150 miles and #8 cylinder had so much blow by that the catalytic converter melted and clogged the second cat. Two cylinders had low compression (checked after the breakdown). Filed claim with extended warranty, but was denied for the lift kit being too high (8"). Warranty company said dealer knows that they will only cover up to 6". Was told by the dealer truck was covered. Called MJ's to inform them of situation. They quickly started the warranty refund and said its your problem. So now we are facing a $14,000 engine replacement with no ownership of their mistake. They say it was sold "as-is". It was "as-is" with an extended warranty that was not valid. This problem was not an sudden incident. Cylinders don't loose compression overnight. They sold a problem truck with a warranty that would cover them, but the warranty was no good. Right thing to do would be to help with the repair, but they do not want to do the right thing. I guess my lawyer will have to help them do the right thing. Nice guys. Until you have a problem. Stay away.
Bought 2014 Silverado Z71 with 120K miles with extended warranty covers everything, even the lift kit. Would not have bought the truck without it. Engine ran smooth, no pending codes. Drove it for a week and maybe 150 miles and #8 cylinder had so much blow by that the catalytic converter melted and clogged the second cat. Two cylinders had low compression (checked after the breakdown). Filed claim with extended warranty, but was denied for the lift kit being too high (8"). Warranty company said dealer knows that they will only cover up to 6". Was told by the dealer truck was covered. Called MJ's to inform them of situation. They quickly started the warranty refund and said its your problem. So now we are facing a $14,000 engine replacement with no ownership of their mistake. They say it was sold "as-is". It was "as-is" with an extended warranty that was not valid. This problem was not an sudden incident. Cylinders don't loose compression overnight. They sold a problem truck with a warranty that would cover them, but the warranty was no good. Right thing to do would be to help with the repair, but they do not want to do the right thing. I guess my lawyer will have to help them do the right thing. Nice guys. Until you have a problem. Stay away.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone here was so friendly to me today. I am looking for a new vehicle, and they have a couple that I like. I feel like a kid in a candy store. Thank you for taking the time to show me the cars I liked and explaining to me how the financing would work.
Everyone here was so friendly to me today. I am looking for a new vehicle, and they have a couple that I like. I feel like a kid in a candy store. Thank you for taking the time to show me the cars I liked and explaining to me how the financing would work.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase