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Meet Jerry Guadalupe

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Brand Ambassador
(3 reviews)

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Reviews

I came to see Mercedes GL450 and wasted my 30 minutes in

I came to see Mercedes GL450 and wasted my 30 minutes in dealership. I drove from suburbs over 1 hour and when I came car has engine lights scratches and salesman didn't tell me nothing about this stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Damir, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at location-email. We look forward to hearing from you.

Downtown Porsche is awesome!

Downtown Porsche is awesome! The dealership was like a museum and well displayed. The staff were very friendly, professional, and helpful. The staff treated us with great respect and probably 5 people said hi during our visit! Very nice people and store!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Steve, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We recently purchased a CPO Cayenne Coupe from Porsche

We recently purchased a CPO Cayenne Coupe from Porsche Downtown Chicago. Alan Ramierez was great to deal with. I traveled over 500 miles to see the car and it was well worth the trip. Alan was knowledgeable about the car and answered my questions. He also checked in with me after the trip home. I highly recommend Alan David Chen and Team Porsche Chicago. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shrawan, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!