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Donalson Chrysler Dodge Jeep Ram

(743 reviews)
2023 state dealer award
View 4 awards
2023 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award

Reviews

(743 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Donalson Chrysler Dodge Jeep Ram from DealerRater.

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Not knowing the service that was reportedly done before

Not knowing the service that was reportedly done before selling should be fully known by salesman before selling vehicle. Saying whatever car fax says isn’t acceptable. Mud caked in fuel cap unacceptable Otherwise great individual

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Extremely helpful personal and also very informative.

Extremely helpful personal and also very informative. Help us get into the vehicle that we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I like the people who work there.

I like the people who work there. I don't like the people who pressure you to buy the extra warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Finance people are great, Cody was great.

Finance people are great, Cody was great. Salesperson person needs training and to stop giving out personal business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

There were a couple of hiccups in the beginning, which is

There were a couple of hiccups in the beginning, which is the only reason I didn't rate them 5 stars. However, the sales manager Cody immediately made repairs instead of excuses, so everything worked out OK. I would definitely go there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent service and support from these guys!

Excellent service and support from these guys!!! We will be back for future trucks for sure!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer service was very professional and sales manager

Customer service was very professional and sales manager did a great job of explaining everything to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome and speedy process!

Awesome and speedy process! Bought our used Escalade and were done in about three hours

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Everyone was very friendly and willing to answer any

Everyone was very friendly and willing to answer any questions I had.I have received calls after the sale to make sure I was enjoying the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sellsman was new, but he answered all the questions we

Sellsman was new, but he answered all the questions we need to know, he did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.