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Auburn Chevrolet Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (267 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00am
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 8:00am–1:00am
Sunday Closed Closed
New (866) 896-5784 (866) 896-5784
Used (866) 854-0951 (866) 854-0951
Service (866) 854-8601 (866) 854-8601

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auburn Chevrolet Buick GMC from DealerRater.

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Great deals! Great staff! Summits the best

Purchased 4 vehicles from Summit and each time I've been throughly pleased. The best dealership experience I've had has always been here at Summit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second time in for the same reason anti freeze odo

Anti freeze odor in cab when heat is on the checked it twice said they pressure tested system no leaks I told them odor not normal and I know they can smell it truck has1219 miles on it I hope this wasn't a mistake they said bring it back in a few days if odor still there did they put radiator sealer in to stop possible leak in heater core will soon know. My first new truck I just want it right

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Keven, First, we want to congratulate you on your new truck! It's very exciting purchasing a new vehicle and we fully understand how you want everything to be absolutely perfect. Sadly, this is not always the case. It was smart to bring your vehicle back to us as quickly as you did, and hopefully, that sealer will do its job to solve your problem. Make sure that if you keep smelling anything you bring it back or contact the store. We will be happy to continue working on this issue with you until you are satisfied. -Summit

Great Service!

Great service in a beautiful new facility! The service team is friendly and knowledgeable. They go above and beyond to achieve customer satisfaction. I would highly recommend Summit to anyone looking to purchase a new vehicle or someone looking for quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Super Service!

Keep doing what you're doing! Don't change a thing about your excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!!!

This was the first time buying a GMC and making the change from Ford. The process was simple from talking about what I was looking for to the finial paper work and got a new truck with way more options than the Ford truck for less. I'm very impressed with the truck! Sale and finance departments did an exhalant job at finding the right truck and payments that fall within the budget. I would like to thank everyone that worked with us to make this happen! I will be sharing my story with one that ask about the truck as Summit made the perfect deal happen for us! Very pleased with the truck and follow up from the dealer as not many of them do what they say they will do. The salesmen that worked with us took the time to truly listen to us and not just listen to make another sale. That is a trait that will set him apart from others and have returning customers like us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Indoor reception area for the vehicles is A plus

The work was performed in a timely manner with updates from the Service Dept. We are extremely satisfied with the quality of their work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Review

Best and easiest buying experience . I would recommend anyone to there and ask for Sam gostis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Dealership- Great people to work with!

Always a EXCELLENT experience, friendly & knowledgeable staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, Clean Facility, love the place,

This is the second car I have purchased in two years fro this dealer and I find everyone and everything first quality!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy Colorado Ownerr

Considering I travel all the way from Ithaca for oil change and other services I'd say I like the guys in the service center and trust them a lot. I also enjoy the ride and like looking at the new cars and trucks and enjoy a day off but definitely top shelf service and the guys have always been honest and have earned my trust since I bought the truck new in 2011, will continue to do business with Summit Chevrolet because of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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