Reviews
Write a reviewNot honest, but what used car salesman is. They are sly with their bait and switch and price changes. I will NOT buy from them again. This vehicle turned out to be a rental, but was NOT disclosed to me. They lied and hid facts at the onset. I would suggest you keep on looking, elsewhere.
Not honest, but what used car salesman is. They are sly with their bait and switch and price changes. I will NOT buy from them again. This vehicle turned out to be a rental, but was NOT disclosed to me. They lied and hid facts at the onset. I would suggest you keep on looking, elsewhere.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Matt assisted me in getting a good price for the car and he will do all the help he can to get it for you within your budget so if you are looking for a car I recommend Matt thank you Matt
Matt assisted me in getting a good price for the car and he will do all the help he can to get it for you within your budget so if you are looking for a car I recommend Matt thank you Matt
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- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear we helped you secure a used Ram 1500 at a price that fit your budget. We appreciate your recommendation and are glad the process was smooth. Thank you for choosing us and we look forward to seeing you again.
While the salesman and finance manager were both courteous and professional during my visit, I was disappointed by the lack of transparency surrounding the vehicle I came to test drive. The listing on the dealership’s website showed the car with only 16 miles, but when I arrived, I learned it was actually a service loaner with over 3,000 miles on it. This critical detail was never disclosed beforehand. Additionally, I was surprised to find that the car had over $3,000 worth of accessories added—none of which were included in the online advertised price. These unexpected costs and omissions felt like classic bait-and-switch tactics, which really turned me off from doing business here. Transparency and honesty are key when making a major purchase, and unfortunately, that was lacking in this experience.
While the salesman and finance manager were both courteous and professional during my visit, I was disappointed by the lack of transparency surrounding the vehicle I came to test drive. The listing on the dealership’s website showed the car with only 16 miles, but when I arrived, I learned it was actually a service loaner with over 3,000 miles on it. This critical detail was never disclosed beforehand. Additionally, I was surprised to find that the car had over $3,000 worth of accessories added—none of which were included in the online advertised price. These unexpected costs and omissions felt like classic bait-and-switch tactics, which really turned me off from doing business here. Transparency and honesty are key when making a major purchase, and unfortunately, that was lacking in this experience.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
I have had many amazing experiences there. Besides other members of my family, I have personally purchased 5 cars from them! Jason Shipley (sales manager) is my car guy. He is always transparent and thorough with trade numbers, payments, and figures. When I go into Young Dodge in Layton, I’m in and out of there in an hour or less. If you want an amazing experience, with a friendly staff that goes the extra mile, I highly recommend buying from Young.
I have had many amazing experiences there. Besides other members of my family, I have personally purchased 5 cars from them! Jason Shipley (sales manager) is my car guy. He is always transparent and thorough with trade numbers, payments, and figures. When I go into Young Dodge in Layton, I’m in and out of there in an hour or less. If you want an amazing experience, with a friendly staff that goes the extra mile, I highly recommend buying from Young.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
the service department never fails to let me know when i need to bring my cars in for an oil change and they are always very timely and kind!!!
the service department never fails to let me know when i need to bring my cars in for an oil change and they are always very timely and kind!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Sales department is top notch, very fast and efficient service! I’ve bought 4 cars from here!
Sales department is top notch, very fast and efficient service! I’ve bought 4 cars from here!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Installed my own lift on my jeep didn’t go as planned so I took into young dodge Layton and they were able to fix it for me same day and was updated regularly with what was happening. They were awesome to work with.
Installed my own lift on my jeep didn’t go as planned so I took into young dodge Layton and they were able to fix it for me same day and was updated regularly with what was happening. They were awesome to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased our new car for this dealer it was the first new car we had every purchased which was nerve racking but with the way the sales staff was with use made the process very easy will defiantly be going back when it's time for a new truck.
We purchased our new car for this dealer it was the first new car we had every purchased which was nerve racking but with the way the sales staff was with use made the process very easy will defiantly be going back when it's time for a new truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience purchasing my new Dodge Durango!! I would highly recommend this place to all my friends and family
Great experience purchasing my new Dodge Durango!! I would highly recommend this place to all my friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I brought my vehicle in for its regular maintenance. I was greeted with a smile by Jackie and she let me know what to expect while my vehicle was in the shop. She followed up with me quickly to let me know I needed a filter changed. I was in and out within an hour. The pricing was very fair and I received my vehicle back cleaner than when I brought it in!
I brought my vehicle in for its regular maintenance. I was greeted with a smile by Jackie and she let me know what to expect while my vehicle was in the shop. She followed up with me quickly to let me know I needed a filter changed. I was in and out within an hour. The pricing was very fair and I received my vehicle back cleaner than when I brought it in!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair