Skip to main content

Buick Lakeland

(264 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 659-1993 (888) 659-1993
Used (866) 984-4065 (866) 984-4065
Service (866) 547-8111 (866) 547-8111

Reviews

(264 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Buick Lakeland from DealerRater.

Want to share your experience with this dealership?

Write a review

From our test drives to signing paperwork, Andrew was

From our test drives to signing paperwork, Andrew was professional, likeable, very patient, and we felt he was trustworthy. Our first service came due and WOW. We experienced the same quality of customer service and felt our business was appreciated and valued. I'm so proud of my car and where I purchased that we referred my MOTHER-IN-LAW....she purchased from Andrew also. Buick Lakeland has our family automobile business and any friends we know that are shopping..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales rep was great.

Sales rep was great. It took a long time to clean the car so I could take it home

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional car buying experience!

Exceptional car buying experience! The sales team treated us like family and provided the highest level of treatment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Like most "normal" people, I'm not a big fan of car

Like most "normal" people, I'm not a big fan of car shopping! But, Buick Lakeland and our salesman, Keith made the process very easy and with NO pressure. Also, Keith is probably the most knowledgeable salesman I've ever dealt with and he made it a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT PLACE TO BUY A CAR DARYL ROGERS THE BEST SALESMAN

GREAT PLACE TO BUY A CAR DARYL ROGERS THE BEST SALESMAN HELP US GET INTO OUR NEW BUICK ENCORE AVNIER WOULD RECOMMEND THIS DEALERSHIP TO ANYONE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Love this dealership very efficient they are not

Love this dealership very efficient they are not satisfied until you are satisfied. Had problem with car had to leave overnight gave us a loner car. Will always get my cars from them .Service advisor David was terrific

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Do NOT like the added charge for using a credit card !

Do NOT like the added charge for using a credit card !!!!!!!!!!!! Maybe rethink this policy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service team is excellent.

Service team is excellent. Could not complete all the necessary service in one day. Provided a loaner vehicle to return home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Billie was awesome once again.

Billie was awesome once again. Everything needed was shown me and completed. Can tell big difference first time behind the wheel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from Mike in service department.

Great service from Mike in service department. He was helpful, friendly, and professional. I would highly recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.