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Wood Nissan of Kansas City

(2,004 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (816) 272-1169 (816) 272-1169
Used (816) 272-1413 (816) 272-1413
Service (816) 272-2802 (816) 272-2802

Reviews

(2,004 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wood Nissan of Kansas City from DealerRater.

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Rob Smith has always been courteous and professional and

Rob Smith has always been courteous and professional and today was no exception. Wood Nissan truly puts their customer first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rob is the best, I'm happy to hear he took great care of you! Thank you for the kind review we greatly appreciate it!

Got my car back after a diagnostic being done and the

Got my car back after a diagnostic being done and the dash was still taken apart.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We sincerely apologize for the condition in which your vehicle was returned to you after the diagnostic service. This is not the level of service we strive to provide, and we deeply regret any inconvenience caused. We would appreciate the opportunity to make this right. Please reach out to us at 816-600-4000 so we can address the issue promptly. Your satisfaction is important to us, and we are committed to ensuring your experience is a positive one moving forward.

Quick and easy.

Quick and easy. Polite and friendly along with professional. Good customer service. Warm and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review we greatly appreciate it!

Great dealership to take your car when it needs worked

Great dealership to take your car when it needs worked on. The work was done in less time than I was told it would take.I highly recommend Wood Nissan Lee's Summit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

I'm happy to hear you were in and out quickly! Thank you for the feedback we greatly appreciate it!

Good communication, knowledgeable, respectful.

Good communication, knowledgeable, respectful. I trust them to keep my family vehicle's running safe and dependable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

JT and Tyler went above and beyond to make the buying

JT and Tyler went above and beyond to make the buying experience the best it could be. Exceptional people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I'm happy to hear they took great care of you and made the buying experience easy for you! Thank you for the feedback we greatly appreciate it!

Brian Croomes and EJ got me in & out in about 2 hours.

Brian Croomes and EJ got me in & out in about 2 hours. I was pre approved the day before which made for an easy Saturday morning for me. I would highly recommend this location as I plan to do all of my future dealings here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I'm happy to hear they had you in and out quickly! Thank you for the feedback we greatly appreciate it!

I had an exceptional experience purchasing my new vehicle

I had an exceptional experience purchasing my new vehicle from Wood Nissan of Lee's Summit. The entire process was pressure-free, transparent, and tailored to my needs. My salesperson, Jeff C., was professional and attentive throughout. The finance manager went above and beyond to ensure a smooth transaction. This purchase stands out as my best car-buying experience in the last 30 years. I appreciate the honesty, integrity, and excellent customer service. I will highly recommend Wood Nissan of Lee's Summit to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff is great, I'm happy to hear he took great care of you and made the process smooth and easy for you! Thank you for the kind review we greatly appreciate it! Enjoy your new vehicle

Shane the Salesperson was terrific to work with and the

Shane the Salesperson was terrific to work with and the processs went smoothly and easily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Shane is great, I'm happy to hear he made the buying process smooth and easy for you! Thank you for the kind review we greatly appreciate it!

Knowledgeable.

Knowledgeable. Helpful. Friendly. Fast. My wheels had locked up going down the street. Jack knew exactly what was wrong, and that it was covered under a recall!! In and out in 1 1/2 hours!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jack is great, I'm happy to hear he had you in and out quickly! Thank you for the feedback we greatly appreciate it!