Reviews
The dealership itself is beautiful and welcoming. I found the car I was looking for, and Anne was incredibly friendly and patient while answering all of my questions, as this was my first time purchasing a car. She was very communicative throughout the process and even called the next morning to check in and make sure everything was going well. Everyone I interacted with was kind and helpful, which made the entire experience feel easy and comfortable.
The dealership itself is beautiful and welcoming. I found the car I was looking for, and Anne was incredibly friendly and patient while answering all of my questions, as this was my first time purchasing a car. She was very communicative throughout the process and even called the next morning to check in and make sure everything was going well. Everyone I interacted with was kind and helpful, which made the entire experience feel easy and comfortable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Unlike many other Dealerships Allen Turner Genesis employees, especially Trevor Carmack, provided a kind, pleasant and professional environment through the entire experience of purchasing our 2024 Cadillac and I feel obligated to express my appreciation to management and others for the kind and caring atmosphere your employees share at Allen Turner Genesis.
Unlike many other Dealerships Allen Turner Genesis employees, especially Trevor Carmack, provided a kind, pleasant and professional environment through the entire experience of purchasing our 2024 Cadillac and I feel obligated to express my appreciation to management and others for the kind and caring atmosphere your employees share at Allen Turner Genesis.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
This Dealership is amazing, I felt welcomed from the moment I stepped inside Maureen and Haley were extremely helpful, professional, friendly and welcoming! I am very happy with my purchase and greatly appreciate both Maureen and Haley for their time!
This Dealership is amazing, I felt welcomed from the moment I stepped inside Maureen and Haley were extremely helpful, professional, friendly and welcoming! I am very happy with my purchase and greatly appreciate both Maureen and Haley for their time!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an outstanding experience with Maureen at Allen Turner Genesis. No pressure, no theatrics — just honest numbers and clear communication. She made the whole process comfortable and stress-free, and I love the car. If you want someone professional and transparent, ask for Maureen. She represents this dealership very well.
I had an outstanding experience with Maureen at Allen Turner Genesis. No pressure, no theatrics — just honest numbers and clear communication. She made the whole process comfortable and stress-free, and I love the car. If you want someone professional and transparent, ask for Maureen. She represents this dealership very well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is the third Genesis I have purchased from Allen Turner Genesis! I think that says it ALL.
This is the third Genesis I have purchased from Allen Turner Genesis! I think that says it ALL.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We had a pleasurable experience working with Bill and Pedro! Bill was very knowledgeable and professional when working with us to get the right car-and we love the GV80. The showroom is fabulous and everything was first class, especially the people.
We had a pleasurable experience working with Bill and Pedro! Bill was very knowledgeable and professional when working with us to get the right car-and we love the GV80. The showroom is fabulous and everything was first class, especially the people.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is a great dealership to work with. Everyone we spoke with was professional, very responsive and not driven to make a sale. Maureen and Jason were both very helpful. We're looking forward to many years of service and association.
This is a great dealership to work with. Everyone we spoke with was professional, very responsive and not driven to make a sale. Maureen and Jason were both very helpful. We're looking forward to many years of service and association.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional sales and service! One of the best experiences my wife and I have had at a dealership. Everyone we encountered was friendly and eager to assist us. Pedro, Bill and Tia we awesome to work with. This will be a go to place for future car purchases.
Exceptional sales and service! One of the best experiences my wife and I have had at a dealership. Everyone we encountered was friendly and eager to assist us. Pedro, Bill and Tia we awesome to work with. This will be a go to place for future car purchases.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I would give ten stars if I could. Aside from the fact that the showroom is fabulous, so are the people. I was immediately greeted upon arrival by Pedro Del Valle who introduced me to Jason Smallen my salesman. Jason took wonderful care of me, and made sure I was getting everything I wanted in a vehicle. He also made certain I was comfortable with my car as there was a substantial learning curve on my end with the technology. I have zero complaints, everyone I met couldn’t have been nicer, and all were very professional. I would one hundred percent recommend Allen Turner Genesis to anyone looking to purchase. .
I would give ten stars if I could. Aside from the fact that the showroom is fabulous, so are the people. I was immediately greeted upon arrival by Pedro Del Valle who introduced me to Jason Smallen my salesman. Jason took wonderful care of me, and made sure I was getting everything I wanted in a vehicle. He also made certain I was comfortable with my car as there was a substantial learning curve on my end with the technology. I have zero complaints, everyone I met couldn’t have been nicer, and all were very professional. I would one hundred percent recommend Allen Turner Genesis to anyone looking to purchase. .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We have always dreaded car shopping in person but at some point you just have to step foot on a lot to see the car in person and put hands on before a purchase. After hours of online research we made the trip to Allen Turner Genesis in Pensacola and it changed our minds about in person car shopping. From the minute we showed up and were greeted by Caleb the experience was truly pleasant. Caleb greeted us and actually listened to us and addressed all of our wants and concerns. He was never about “pushing” for the sale but all about making sure all of our questions were answered and providing valuable information. We pretty much guided the entire interaction and left that day to digest all of the info and make sure this was the right car for us. Since we live an hour away we called back later in the week to start the process. We traveled back to the dealership the next weekend and quickly completed the paperwork that was prepared before our arrival and drove out very happy customers. Our minds have been changed about in person car shopping and the bar has been set very high. Thank you Caleb and the entire Allen Turner Genesis team.
We have always dreaded car shopping in person but at some point you just have to step foot on a lot to see the car in person and put hands on before a purchase. After hours of online research we made the trip to Allen Turner Genesis in Pensacola and it changed our minds about in person car shopping. From the minute we showed up and were greeted by Caleb the experience was truly pleasant. Caleb greeted us and actually listened to us and addressed all of our wants and concerns. He was never about “pushing” for the sale but all about making sure all of our questions were answered and providing valuable information. We pretty much guided the entire interaction and left that day to digest all of the info and make sure this was the right car for us. Since we live an hour away we called back later in the week to start the process. We traveled back to the dealership the next weekend and quickly completed the paperwork that was prepared before our arrival and drove out very happy customers. Our minds have been changed about in person car shopping and the bar has been set very high. Thank you Caleb and the entire Allen Turner Genesis team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car