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CHICO HYUNDAI

(125 reviews)

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(125 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CHICO HYUNDAI from DealerRater.

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Great service from these guys. We bought a Ioniq 5 from them 11 months ago and they have been extremely helpful with all aspects of owning and maintaining an EV. Would definitely recommend them.

Great service from these guys. We bought a Ioniq 5 from them 11 months ago and they have been extremely helpful with all aspects of owning and maintaining an EV. Would definitely recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had great experiences at this dealership. Customer oriented environment, friendly and knowledgeable. We got our questions answered. They made the transaction smooth for buyers. We appreciate team for taking the time to explain things and what to expect.

We had great experiences at this dealership. Customer oriented environment, friendly and knowledgeable. We got our questions answered. They made the transaction smooth for buyers. We appreciate team for taking the time to explain things and what to expect.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chico Hyundai service team will go the extra step for anyone who shows up. They have taken care of all my needs even though I always forget to make an appointment, they do take my vehicle on a walk in. I really appreciate this service team for their service support.

Chico Hyundai service team will go the extra step for anyone who shows up. They have taken care of all my needs even though I always forget to make an appointment, they do take my vehicle on a walk in. I really appreciate this service team for their service support.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Very clean dealship and service writers were both great. Very quick and free coffee. Try it out

Very clean dealship and service writers were both great. Very quick and free coffee. Try it out

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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So we took our 3 month old palisade in for service due to a bad sensor on the front bumper. After the service department said the bumper was cracked and that nothing is covered under warranty we had to pay $2000 to get it fixed. So a rock road rash hits the front of your car and does damage to a sensor they won’t cover anything under warranty. The service manager did not even know what trim level our vehicle was when he called me and didn’t know what our warranty covered. Then he had a sales person call me to tell me our warranty and give me a lecture on how insurance works. Trust me I’m 50 years old and one 2 businesses I think I know about insurance and warranty. Not empress with anyone at Chico Hyundai as far as I’m concerned I’ll never do any business with them ever again. They can take there free lube jobs because there service department is absolutely horrible!!!!!

So we took our 3 month old palisade in for service due to a bad sensor on the front bumper. After the service department said the bumper was cracked and that nothing is covered under warranty we had to pay $2000 to get it fixed. So a rock road rash hits the front of your car and does damage to a sensor they won’t cover anything under warranty. The service manager did not even know what trim level our vehicle was when he called me and didn’t know what our warranty covered. Then he had a sales person call me to tell me our warranty and give me a lecture on how insurance works. Trust me I’m 50 years old and one 2 businesses I think I know about insurance and warranty. Not empress with anyone at Chico Hyundai as far as I’m concerned I’ll never do any business with them ever again. They can take there free lube jobs because there service department is absolutely horrible!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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The service department was a bit chaotic and there was confusion over what my appointment was for. Also my car did not get washed per the maintenance flyer we had which stated complimentary wash. Car was done in 3 hours and the shuttle to my house was very nice.

The service department was a bit chaotic and there was confusion over what my appointment was for. Also my car did not get washed per the maintenance flyer we had which stated complimentary wash. Car was done in 3 hours and the shuttle to my house was very nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We take our Hyundai Sonata Hybrid to Chico Nissan - Hyundai for scheduled maintenance. The staff do a good job!

We take our Hyundai Sonata Hybrid to Chico Nissan - Hyundai for scheduled maintenance. The staff do a good job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wonderful dealership. Nic was outstanding! He was attentive, kind, and very knowledgeable. He treated me as a very important customer from the beginning. He made buying a car a very good experience!

Wonderful dealership. Nic was outstanding! He was attentive, kind, and very knowledgeable. He treated me as a very important customer from the beginning. He made buying a car a very good experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I washed and waxed my car before I came to the dealership and women I left the dealership the top of my car was covered with muddy water stains and I had to completely redo my clean up when I got home I should’ve had them wash the car for me at the dealership it was that bad.

I washed and waxed my car before I came to the dealership and women I left the dealership the top of my car was covered with muddy water stains and I had to completely redo my clean up when I got home I should’ve had them wash the car for me at the dealership it was that bad.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
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Felt like I was buying my car from a good friend. Everyone was kind, knowledgeable and helpful. No one was pushy. I would definitely recommend Chico Hyundai to anyone looking for a new or used car. Isaac Johnson was my sales consultant and made buying my Tucson a satisfying experience. No buyers remorse with my purchase! Love my Tucson.

Felt like I was buying my car from a good friend. Everyone was kind, knowledgeable and helpful. No one was pushy. I would definitely recommend Chico Hyundai to anyone looking for a new or used car. Isaac Johnson was my sales consultant and made buying my Tucson a satisfying experience. No buyers remorse with my purchase! Love my Tucson.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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