Reviews
Write a reviewI purchased a ‘16 Lincoln MKX on 7/27/24. It started leaking transmission fluid about 2 weeks later. I got the extended warranty but they won’t honor it because the warranty company said the leak was pre-existing. I’ve attempted to contact KG several times with no return calls. KG also said they would repair the broken windshield on the car. Has not happened. This has been the worst car-buying experience I’ve ever had. Steer clear!!!!
I purchased a ‘16 Lincoln MKX on 7/27/24. It started leaking transmission fluid about 2 weeks later. I got the extended warranty but they won’t honor it because the warranty company said the leak was pre-existing. I’ve attempted to contact KG several times with no return calls. KG also said they would repair the broken windshield on the car. Has not happened. This has been the worst car-buying experience I’ve ever had. Steer clear!!!!
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase