Reviews
Over the top
Once again Travis has outdone himself. Vehicle is like brand new. Kudo's Again deserves another raise. Substancial at the best. Still number one in my book
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking a moment to share about our service department! We appreciate your business.
Satisfaction with Service
I am always treated very well and the service is excellent. I receive a detailed report of my car's status after the service. Prices are competitive for accessories.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience with our service department! Thank you for choosing us to maintain your vehicle.
Satisfied
I made my appointment online. When I arrived they got me right in. The staff was very friendly. The waiting room was VERY comfortable. My service was fast a nd done very well!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent rating! We look forward to helping you out in the future!
Expedition
Travis Howton did a great job of taking care of us when we brought in my Expedition. The repairs were done quickly and correctly. He was very professional and kept us informed of repairs needed, for our approval. Always a good experience at Spradley Ford's service dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5* testimonial! We appreciate your continued loyalty to our service department!
Wonderful Dealer
Kyle was wonderful to deal with getting an oil change on my truck. Excellent employee as always. Sirena is an excellent sales associate. Took good care of us again, as she did when we bought the truck a year ago. Thank you guys for the wonderful experience and new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are proud to have earned you as a customer! Thank you for your continued support.
Top Notch Service!!
Awesome professionalism and very knowledgeable. Excellent customer service. And very thoughtful. 🇺🇸🇺🇸 Travis Howton automatically knew what was wrong with my truck and was very clear and precise on explaining the issue. His care and professionalism is top notch in this industry. Very thankful I found a great dealership!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our top notch service department! We appreciate the opportunity to provide your service. Take care!
Outstanding Person and Advisor!
Great person looked out for my wife’s car and had the problems fixed quickly. She had an annoying noise in the panoramic sunroof and got it fixed by Doug
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business!
General maintenance
Kyle and the service team worked well with us. Shared critical maintenance needs and checked to see what we wanted done. Car was ready as promised. Protected interior of vehicle well from dirt and oils.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent rating! We truly value your business.
worth going to
We had some problems at first but after talking rationally between adults we worked everything out & everything turned out like it was meant to be. I'd recommend being patient with them.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the feedback! Please let us know if there is more we can help you out with.
Purchased two more new vehicles
David Merens is an outstanding salesman. David went above and beyond to make sure our car buying experience was everything we hoped it would be. I will recommend David to friends and family. We greatly appreciate having such a caring, friendly individual to help us with our car purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a moment to provide feedback on your experience! Thank you for the opportunity to serve you.
