Reviews
I recently purchased a 2021 Jeep Renegade from Ken Garff in Greeley, and I could not be happier with the experience. Sydney A. was fantastic to work with from start to finish. She was friendly, knowledgeable, and never made me feel pressured. She took the time to answer all of my questions and made the whole process simple and stress-free. I love my Renegade, and I would absolutely recommend Sydney and Ken Garff to anyone looking for their next vehicle. Thank you, Sydney! Brandon in the financing department was AMAZING too. !!! Thank you, Scott H.
I recently purchased a 2021 Jeep Renegade from Ken Garff in Greeley, and I could not be happier with the experience. Sydney A. was fantastic to work with from start to finish. She was friendly, knowledgeable, and never made me feel pressured. She took the time to answer all of my questions and made the whole process simple and stress-free. I love my Renegade, and I would absolutely recommend Sydney and Ken Garff to anyone looking for their next vehicle. Thank you, Sydney! Brandon in the financing department was AMAZING too. !!! Thank you, Scott H.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience with this five star team. Thankful for Kevin, Ryan and Brandon who were all so incredibly helpful.
Excellent experience with this five star team. Thankful for Kevin, Ryan and Brandon who were all so incredibly helpful.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Sold me a lemon. Whole engine replacement 3 months after purchase. No help with rentals. Now more problems with the wheel bearings. Just awful
Sold me a lemon. Whole engine replacement 3 months after purchase. No help with rentals. Now more problems with the wheel bearings. Just awful
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Tysen Ivie, General Sales Manager [email protected]
Great experience 10/10 recommend Ken Garf Greeley, great staff and knowledgeable. They have helped me out tremendously.
Great experience 10/10 recommend Ken Garf Greeley, great staff and knowledgeable. They have helped me out tremendously.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Caused me to stop hating dealerships. Price was good. Truck was clean. Sadee in sales took my trade numbers to manager and they agreed. They then paid a competing dealership closer to my house $1000 to change the part. The dealership who did the service was also very impressed with how easy Mike in Service at Ken Garff Ford made the transaction. In a modern world of shortsightedness, this was a refreshing experience. Notably, Sales people aren’t incentivized to gouge you at this dealership. The sales pay structure is flat per car, not tied to how many dollars they can extract from you in the shortest amount of time. Given the chance, they made me happy. Do your research and give them a call.
Caused me to stop hating dealerships. Price was good. Truck was clean. Sadee in sales took my trade numbers to manager and they agreed. They then paid a competing dealership closer to my house $1000 to change the part. The dealership who did the service was also very impressed with how easy Mike in Service at Ken Garff Ford made the transaction. In a modern world of shortsightedness, this was a refreshing experience. Notably, Sales people aren’t incentivized to gouge you at this dealership. The sales pay structure is flat per car, not tied to how many dollars they can extract from you in the shortest amount of time. Given the chance, they made me happy. Do your research and give them a call.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Jeremiah the salesman was pleasant and easy to work with. Working with Brandon on the loan end of it, not so much.
Jeremiah the salesman was pleasant and easy to work with. Working with Brandon on the loan end of it, not so much.
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- 3.0
- Does not recommend this dealer
- Shopped for a used car
Hi Kay, we're sorry to hear that your experience was not a pleasant one from beginning to end, and we'd like to discuss this further with you. Please reach out to us and we can chat if you would like. Thank you! Tysen Ivie, General Sales Manager [email protected]
Loved Nick as a sales person. Wanted to purchase again but he's gone. Hard to find a car salesman to trust.
Loved Nick as a sales person. Wanted to purchase again but he's gone. Hard to find a car salesman to trust.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
I got excellent service from Nick selling the vehicle to me. The service department I had issues with communicating to me on outstanding items, so that I had to give ultimatums. It's not a favor to give excellent service, it's a job.
I got excellent service from Nick selling the vehicle to me. The service department I had issues with communicating to me on outstanding items, so that I had to give ultimatums. It's not a favor to give excellent service, it's a job.
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi Pierre, we're glad to hear that Nick took good care of you, but we're sorry to hear that your service experiences with us haven't been up to the same standard. Please reach out to us and we will do our best to help. Thank you! Nathan Rodriguez, Service Manager [email protected]
Don’t waste your time at this dealership. Run away if they send you to service department to deal with Mike.
Don’t waste your time at this dealership. Run away if they send you to service department to deal with Mike.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
We're so sorry to hear that your experience with our service team was disappointing, and we'd like to hear more about what happened. Please reach out to us and we'll do our best to make this right--thank you! Nathan Rodriguez, Service Manager [email protected]
Very friendly staff no pressure buying a vehicle.The vehicle I bought was detailed very nice and smelled very nice.
Very friendly staff no pressure buying a vehicle.The vehicle I bought was detailed very nice and smelled very nice.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car