Critz Buick GMC

Just had my 10,000 mile service. Tiffany was my advisor and handled everything professionally and with a lot of personality. In and out in now time with service complete, nail removed from tire, and the car washed to boot. All while I enjoyed coffee in the waiting room.

I bought a 2009 SLK 300 CPO from a Mercedes dealer in Memphis. After returning to Savannah about a week after my purchase, the A/C went out. I called Critz and spoke with Chuck. He was able to get the car in within a day or so, but said he did not have any loaner vehicles. I told him I could wait a few days. I made the appointment for July 31st, when a loaner would be available. When I arrived the staff was friendly, there was a little confusion about a loaner. Chuck sprang into action! He called Enterprise and arranged for a car to be delivered for me. The next Saturday (Aug 2nd) my car was not quite ready, however, my wife and I were near Critz, so we stopped in to check on the progress. Chuck was not there, but Tifany was and explained that the service department was not open on the weekend. She did an amazing thing! First, she remembered me bringing in the car for service; then she said - "We've got to get you out of that rental and put you in a Mercedes!!!!" And she did!!!! We had a great conversation and she took care of us. One last comment. Before purchasing the SLK, I stopped by on a Saturday morning. Brian (from Statesboro) was working. I told him of my impending purchase and he asked me if I had the VIN number and that he would do a little recon. I gave the information to him and he took the time to talk with me about the SLK. No pressure, no angle, no ulterior motive!! I felt he was actually interested in making sure we bought the car that was right for us. It spoke volumes about the integrity and the professionalism of the dealership. You have an awesome team. I work at FlightSafety International and we understand that our business is based on customer service (yes, we teach folks to fly Gulfstream jets, However, what keeps them coming back to our Savannah Center is the long lasting relationships we have built - integrity and trust!! Please, please share this with Chuck, Tiffany and Brian!!! Thank you, Ed Dean

Great experience. Lori Mohr (Sp?) is a wonderful salesperson. She has been very helpful with a quick turn around CPO car. I am very please with everyone involved. Brock

I had a excellent experience

I had been shopping for a 1 or 2 year old luxury vehicle with low millage for the past year. I had also researched vehicles along the east coast and was about to fly to Miami to purchase a car when I found a late model Mercedes at Critz. My sales person was quite personable and responsive to accommodate me with the features I was looking for in a car. The vehicle was reasonably priced; but, lacked 2 features I desired a navigation system and a back up camera. The sales person conferred with his management and offered to install the navigation system at no extra cost and presented a low cost option of installing back up sensors similar to the sensors in my older Jaguar. I compromised on that option given the price. Bottom line I had an excellent experience in the purchase process and certainly will recommend Mr. Drew Silver to all of my friends and family along with Critz Motors. Jean. F. Schwier

I was traveling from DC to Miami had a problem with one tire. Service department fix the problem fast.

David did a wonderful job with my service visit!

Good experience in car buying. Very professional staff!

Great dealer that makes buying a car a good experience.

Quiet the painless process Wesley and Ed were very helpful and courteous.