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AutoNation Volkswagen Savannah

(464 reviews)
Sales hours: 9:00am to 7:30pm
View all hours
Sales
Monday 9:00am–7:30pm
Tuesday 9:00am–7:30pm
Wednesday 9:00am–7:30pm
Thursday 9:00am–7:30pm
Friday 9:00am–7:30pm
Saturday 9:00am–6:00pm
Sunday Closed
New (877) 408-7442 (877) 408-7442
Used (877) 408-8571 (877) 408-8571
Service (877) 409-3641 (877) 409-3641

Reviews

(464 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Volkswagen Savannah from DealerRater.

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The most courteous dealership.

I worked with my dealer, Ray, for a little over a month. He checked in with me each week. They had the vehicle I wanted from the get go, just not the color I originally wanted. Finally I decided to get the one on the lot, I wasn't pushed to get it. I had to be driving the whole team crazy trying to find a certain vehicIe. I absolutely love my new car. Everyone I worked with was great! From sales to finance. This is the first dealership I've dealt with that went about and beyond during my time dealing with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf of all of us at Savannah Volkswagen, thank you for a great review! We are thrilled that you enjoyed your experience at our dealership. Thank you from the Savannah VW team! Enjoy your new vehicle!

Great customer service

Kirk took his time in a very low key and non picky way, identifying our needs and sending helpful emails when a car that fit our criteria came across his radar. My wife and I really appreciated his time and efforts and are extremely satisfied with the level of service we received. Would recommend this dealership and salesman to anyone in the car search!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your review. The fact that you mention that our customer service was excellent means a lot to us!

Best experience buying a car, yet!

I am very satisfied with this entire experience with the Volkswagen dealership and personnel. Sometimes the process is long and painful but at Volkswagen it ran like a well oil machine. I felt like all my needs and concerned were heard and met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is wonderful to hear! Thank you for taking the time to share your experience and for choosing Savannah Volkswagen!

New car for our baby girl!

From start to finish a very enjoyable experience! Everyone was very friendly and very helpful from the time I walked in to look at the car to the time my daughter drove out the lot with her new car! The big ribbon on the hood was unexpected and a great touch for surprising our daughter with her new vehicle. Thanks to you all at Savannah Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new vehicle! Thank you for taking the time to share your experience and for choosing our dealership. Thank you from the Savannah VW team.

It was the smoothest car buying experience We've ever had.

The salesperson, Thomas Edminster, was extremely knowledgeable concerning the car's features.. He took the time to listen to what we wanted in the car. There was no pressure in purchasing right away. The bottom line price was just that. There were no games played back and forth as to what the best drive away price would be. The Manager, Angelo Minichello, was also very easy going and applied no pressure as to our purchasing. We have recommended this dealership to anyone that will listen. Thank you for such a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

All of us at Savannah Volkswagen would like to say thank you for taking the time to write such a positive review about us! We are glad to hear you had such a great experience with us.

Great service!

Margaret and Jason were so helpful! We were searching for a good pre-owned for my daughter and truly believe we got a great deal! Picking up tonight -- it will be a surprise to her -- just can't wait! Fixed a small nick in the door on the spot. - and it looks perfect. Can't thank the dealership enough -- they are going to make pickup special for her! Amazing customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Natalie, Thank you very much for sharing the purchase experience you had at Savannah Volkswagen. The fact that you mention that our customer service was excellent means a lot to us!

Excellent Experience

Saw a car on the lot that we thought would be perfect for our daughters first car. Stopped in and had an excellent experience working with Ray Fernandez. Both he and Catherine Murphy made the whole process enjoyable. Will definitely recommend them to friends and I look forward to working with Ray on my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! It was our pleasure working with you and we hope to see you again!

Margaret Beard

I worked with Jason over the phone, but worked with Margaret at the dealership. I could not have been more pleased! She was very knowledgeable and knew everything about the vehicle I was interested in. She was wonderful, not only to me, but also with my daughter. She did not push me into buying my vehicle like most sales persons do, which I greatly appreciated. Margaret really helped me get my awesome new vehicle at the price that I wanted! I also want to mention that we did have to wait a bit longer than they liked to sign financially for the vehicle and Jason went above and beyond and brought my daughter and I some food. (This was the only time we were left alone, was during our dinner.) He didn't have to do that, it sealed the deal on me telling my friends about coming here if they're looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new vehicle! We are delighted for you. Thank you for taking the time to share your experience and for choosing our dealership.

Easiest car purchase ever

Friendly staff made it fun to purchase my car! The staff made it quick and easy at Sav VW! I would def. recommend them to friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! It was our pleasure working with you and we hope to see you again!

Bought used car with hidden issues

I bought a used car here in January 2016. The car had been filled with head gasket fix. This became apparent only after taking it home. Yes it was a no warranty sale, and was told so many times, :), but it was obvious this was a patch job. I am certain in my heart at least that the managers and the mechanics at Savannah Volkswagen Used Car lot knew this car had major mechanical concerns. The car lated about 400 miles and had to sell it as junk. I would highly recommend shopping from a more honest dealer. This is my opinion only.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.