Reviews
The service team did an outstanding job. Service reps went above and beyond. The technician effectively communicated the service performed on the car. Communication was constant and the service on time.
The service team did an outstanding job. Service reps went above and beyond. The technician effectively communicated the service performed on the car. Communication was constant and the service on time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Service Advisor- Leslie - was very helpful and professional -she kept me informed and updated
My Service Advisor- Leslie - was very helpful and professional -she kept me informed and updated
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello George, thank you; we appreciate your feedback! If you need more help, our team is available to talk -- safe travels!
Always kept me informed. My Defender was returned in perfect running condition. I have total confidence
Always kept me informed. My Defender was returned in perfect running condition. I have total confidence
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.
I brought my Range Rover in due to a recall notice, they were all very friendly and informative. I was in and out in a timely manner.
I brought my Range Rover in due to a recall notice, they were all very friendly and informative. I was in and out in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rebecca, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I recently had my vehicle serviced at the Land Rover Hilton Head service department and had an outstanding experience, largely thanks to Dana Claxton. From the moment I contacted her, she was professional, accommodating, and genuinely understanding of my concerns. Dana kept me informed every step of the way with prompt, clear communication, which made the entire process smooth and stress-free. It’s rare to find someone who combines such strong customer care with true attentiveness, and she exceeded my expectations. I highly recommend the Hilton Head Land Rover service team, and especially Dana Claxton, for anyone looking for reliable and personable service.
I recently had my vehicle serviced at the Land Rover Hilton Head service department and had an outstanding experience, largely thanks to Dana Claxton. From the moment I contacted her, she was professional, accommodating, and genuinely understanding of my concerns. Dana kept me informed every step of the way with prompt, clear communication, which made the entire process smooth and stress-free. It’s rare to find someone who combines such strong customer care with true attentiveness, and she exceeded my expectations. I highly recommend the Hilton Head Land Rover service team, and especially Dana Claxton, for anyone looking for reliable and personable service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bernard, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Dana deserves a raise. Period. The end. Constant communication, making sure I was good with everything. And really just being a genuinely nice person. The work I had done was recall stuff so it's not like I was spending thousands of dollars, but she still made me feel like a priority. Whatever she's being paid is not enough. She will be the reason I come back.
Dana deserves a raise. Period. The end. Constant communication, making sure I was good with everything. And really just being a genuinely nice person. The work I had done was recall stuff so it's not like I was spending thousands of dollars, but she still made me feel like a priority. Whatever she's being paid is not enough. She will be the reason I come back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul, we're happy you found our staff to be so supportive during your experience here at Land Rover Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!
Madison in the customer service dept. is exceptional. She goes out of her way to accommodate the client. My car was returned the same day and had been washed and vacuumed. The drivers were professional, funny and timely. All efforts were greatly appreciated.
Madison in the customer service dept. is exceptional. She goes out of her way to accommodate the client. My car was returned the same day and had been washed and vacuumed. The drivers were professional, funny and timely. All efforts were greatly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brought vehicle in for a recall. The recall was completed along with receiving a thorough video status of the Vehicle. I appreciate the professionalism. Madison helped with an issue I had with the cargo cover. Good Job overall!
Brought vehicle in for a recall. The recall was completed along with receiving a thorough video status of the Vehicle. I appreciate the professionalism. Madison helped with an issue I had with the cargo cover. Good Job overall!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
They are exceptional at organizing and executing the process of maintenance and repairs. Very professional and customer focused. Their people really care about making the process work for you.
They are exceptional at organizing and executing the process of maintenance and repairs. Very professional and customer focused. Their people really care about making the process work for you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Lawrence, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great experience start to finish. My service advisors were very helpful and professional. I definitely recommend the facility.
Great experience start to finish. My service advisors were very helpful and professional. I definitely recommend the facility.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, thanks so much for the warm recommendation of the team here at Land Rover Hilton Head. Don't hesitate to call us if you ever need anything. Be safe on the road!